Customer Service Real Estate

Career Overview

Leadership

Supervised the maintenance staff, Purchased all stock room supplies. As well as oversaw the execution of contracted services.

Provided the necessary coaching, support, and appropriate evaluation for performance improvement.

Facility Management

Oversaw all maintenance activities of the facility, administering the building insurance policies, construction, and inspection as well as supervised all office renovations and construction projects.

Assessed and implemented necessary actions for the maintenance of the facility.

Client/Staff Relations

Demonstrated excellent customer service; experienced in providing clear instructions and professional assistance to clients’ queries and concerns.

Worked collaboratively with internal and external resources to develop and maintain good working relationships and interacted effectively with landlord, tenants and contractors, serving as the company’s liaison.

Summary of Accomplishments

Real Estate Services Coordinator, Property Management CBRE, Inc New York, NY 2008–2016

Assisted in the performance of regular inspections of property. Recommend maintenance of 600,000 s.f. property as necessary. Request and maintain certificate of insurance logs for all tenants and vendors.

Responsible in assisting the AREM & REM for positive and prompt response to requests from building tenants. Responsible for preparing the monthly sundry, electrical and special billing and e-mailing them to all tenants accounting department.

Input, code and process all monthly account payables. Maintains tenant, vendors and property files.

Order all management & engineering supplies from our lowest bidders.

Supply building security access cards to all new building tenants and employees.

Coordinated all management and tenant deliveries with building staff and elevator engineers.

Compile nightly memo for afterhours staff.

Jr. Accountant, Technical Institute New Amsterdam Technical Institute Berbice, GY 2006–2007

Assist in driving aggressive growth initiatives resulting in expansion of our school curriculum.

Reviewed and identify cost reduction methods to save money in our annual budget.

Assist in successfully reducing education related debt through fundraising activities within 1 year.

Credentials

High School Diploma

Undergraduate credits in communications studies

Licensed Real Estate Salesperson

Desired Starting Salary $65,000

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