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Customer Service Representative

Location:
Kannapolis, North Carolina, United States
Salary:
>14.00
Posted:
February 06, 2018

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Resume:

Professional Summary

Skills

Work History

Education

Certifications

JASMINE MOODY

*** **** ***** **, **********, NC 28081 • Cell: 1-980-***-**** • ac4dgb@r.postjobfree.com Licensed insurance professional with excellent skills outlining sales, customer relations and accessing client needs and recommending the most useful policies and products. Seeks a position offering new challenges and opportunities for career growth and advancement. Results-oriented

Personable

Life and health insurance products

Driven

Fast Learner

Excellent attention to detail

MS Word

Certified Nursing Assistant, 08/2009 to 12/2013

St. Mary's Home Care – Charlotte, NC

Ensured proper care for patients within the comfort of their homes. Preformed Activities of Daily Living for individuals unable to do so for themselves. Customer Service Representative, 09/2014 to 05/2015 Optum (UHC) – Concord, NC

Gathered and verified all required customer information for tracking purposes. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Resolved service, pricing and technical problems for customers by asking clear and specific questions. Licensed Sales Agent, 05/2015 to Current

AARP (UHC) – Concord, NC

Calculated premiums and established payment methods for sales. Calculated quotes and educated potential clients on insurance options. Discussed benefits and functions (in depth) on all Medicare Supplement insurance plans offered through AARP in 14 separate states daily on inbound calls. High School Diploma: 2009

A.L Brown High School - Kannapolis, NC

Certified to sale in the following states:

CA, FL, MD, MI, MN, NC, NY, OH, PA, SC, TX, VA, WA, WV



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