Administrative Assistant Information Technology
Resume:
CARMELA SAPIENZA
**********@***.***
EXPERIENCE:
Fitch Ratings 9/2017 -Present
Temporary Administrator
Provide administrative support for the CMBS staff.
Prepare and process expense reports.
Coordinate global travel arrangements including flights, accommodations and ground transportation.
Maintain department calendar, schedule meetings, conference calls and coordinate with Conference Center.
S&P Global, Risk Services, New York, NY 11/2014 – 6/2017
Executive Assistant / Sr. Operations Specialist
Provided administrative support to CTO, Risk IT teams and backup support to Innovation, Credit Analytic and Credit Solutions
Supervised office operations to ensure organizational efficiency including managing building security and facilities, determining and executing office space allocation, and coordinating logistics for all special projects.
Responsible for S&P Global Risk Services division’s global disaster recovery plan to ensure business continuity.
Managed corporate Information Technology, and Facilities shared service functions for Risk Services division of S&P Global.
Planned and managed meetings, special events and conferences for both internal employee and external clients.
Provided solutions to address compliance, legislative and organizational frameworks requirements.
Maintained the Risk Services internal website.
Supported office management activities including administrative services and preparing ad-hoc reports for senior management and made travel arrangements for senior management.
Handled responsibilities for employee on-boarding and off-boarding.
Fitch Group 1/1999 -10/2014
Fitch Solutions, Senior Administrator (11/2004 - 10/2014)
Provided administrative support for the Managing Director, Global Product Development and Client Services staff.
Worked with internal shared services teams including Information Technology and Human Resources to maintain
a smooth working environment for employees as well as on-boarding off-boarding of employees.
Administered the Fitch Solutions internal website. Maintained global group calendar and conference room use.
Prepared and processed expense reports. Maintained global third-party user lists for services.
Coordinated global travel arrangements including flights, accommodations and ground transportation.
Ensured compliance with the company’s records management policies. Assist with Lexis and Pacer searches.
Core member of FitchCares, Fitch Group’s social responsibility organization.
Fitch Risk Algorithmics, Administrative Assistant III, (10/2001 - 11/2004)
Provided administrative support for the Group Managing Director and senior staff.
Maintained group calendar and coordinated travel arrangements.
Prepared and processed expense reports.
Supervised junior administrative assistant.
Assisted with employee training and conference events.
Managed operational and technology support issues to ensure compliance with the company’s records management policies.
Fitch Ratings, Administrative Assistant III (1/1999 - 10/2001)
Provided administrative for the group’s Managing Director and staff of 32.
Arranged meetings, maintained calendars and coordinated travel arrangements.
Prepared and processed expense reports.
Created a filing system for rated entities.
EDUCATION
Drake Business School, New York, NY
COMPUTER SKILLS
MS Word, Excel, PowerPoint, Outlook, Concur, Org Plus, Replicon, Internal Travel, MRM, ABRA, SAP, Pacer, Lexus Nexus, GSAM,
Sales Logix, Goldmine, Oracle and CATS
Contact this candidate