Administrative Assistant Customer Service
Resume:
Dear Hiring Manager,
Thank you for considering my application in reference to your need for an
Administrative Assistant with Biogen. After reviewing your business need and considering my education and professional experience, I believe that my background matches well with what you are seeking. I have recently relocated to Long Beach, California and I am available to begin work immediately. In May of 2017 I graduated with a Bachelors in Communications, with a concentration in Public Relations taking courses such as Communication Management, Media Relations, Writing for Public Relations, Creative Strategies & Tactics and more. These courses taught effective communication skills, reasoning for decision-making and strategies for working on complex projects. While interning with the City of Pensacola’s Public Information Office, I was responsible for planning and executing the Pensacola Citizen’s Academy. The academy was a 9-week program where attendees were provided dinner, binders with related content, and an informational session with our local government employees. While working in the service industry throughout college I became familiar with planning and scheduling employees and patrons. I established and maintained relationships with our guests, as well as training other co-workers in related areas.
My educational and professional experience has taught me the importance of communication, efficiency, and the ability to adapt to change. I pride myself in being an enthusiastic problem-solver and having a high attention for detail. I am an exceptionally reliable individual and would be honored to have the opportunity to demonstrate these qualities for you. I would gladly welcome the opportunity to discuss in further detail with you my candidacy for this opportunity. My salary requirement is in the $45,000 -
$50,000 range. Thank you again for your kind consideration and I look forward to speaking with you.
Best Regards,
Emma McBride-Taylor
Emma McBride-Taylor
Long Beach, CA 90802 – 850-***-**** – ********@*****.*** Objective
To obtain the position of Administrative Assistant to further my career in Communications, Public Relations and Marketing and to build upon my strong planning, communications, and customer service skills. Education
U niversity of West Florida, Pensacola, FL
B .A., Communications, 2017
S pecialization in Public Relations with emphasis on Crisis Planning, Media Relations, Consumer Behaviors, and Advertising. Proficient in Microsoft Office and Adobe Creative Suites.
P ensacola State College, Pensacola, FL
A .A., Elementary Education, 2014
R ecipient of the Pensacola Pledge Scholarship, contributed over 160 hours in elementary school classrooms doing both individual tutoring and organizing classroom activities to reinforce language and social skills. Experience
January 2017 – May 2017
Intern, City of Pensacola Public Information Office, Pensacola, FL Put together press releases, media releases, and contributed to articles in the bi-weekly City Newsletter, ‘UpWords’.
Planned and implemented the Pensacola Citizen’s Academy, a 9-week interactive course for citizens to explore the different departments and functions of the City of Pensacola.
Calendar research for the City’s Citizen Awareness Program, alerting the community on major infrastructural delays and plans. Crafting a weekly informational newsletter for the Pensacola Citizen’s Academy. May 2014 – April 2017
Server, Head Hostess, Union Public House, Pensacola, FL Server with a focus on creating a positive dining experience for guests, maintaining extensive menu knowledge, and utilizing strategic upselling strategies to increase sales while providing excellent customer service. Head Hostess with an emphasis on building lasting relationships with repeat guests, creating a positive flow through the restaurant, and maintaining postings on social media platforms.
Set-up and executing catering events in small teams both on-site and off-site. May 2017-December 2017
Administrative Assistant, Gulf Real Estate, Pensacola, FL Administrative assistant working with creating and designing websites, periodic social media postings, and scheduling home viewings.
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