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Customer Service Representative

Houston, Texas, United States
February 06, 2018

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Nathaniel Oguaraidu

*** *** ******* **. ******* TX 77090

Phone: 713-***-****


I am interested in the position of Transportation Security Officer where I can exhibit my vast experience working in the airport environment for years. I am a highly motivated and hard worker, with great presentation skills. My goal is to become associated with a team where I can utilize my skills in technology by operating various screening equipment to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.


High School Diploma


Great team player and ability to take directions from upper management

Skilled in Computer, Internet, MS Office, Excel, Outlook, PowerPoint, Windows, Adobe.

Knowledgeable to meet stringent organizational goals, investigate problems, develop solutions and prepare written reports

Able to work in all environments.


Prime Flight Aviation, Houston TX April 2012-Present

Customer Agent

. Responsible for transporting passengers needing electric cart assistance inside the airport terminal

Responsible for assisting and transporting airline passengers requiring wheel chair

Responsible for assisting airline passengers with check in and the transfer of their luggage for flight departure.

Responsible for overall management of the customer queue waiting processing at airport security check points.

Responsible of meeting passenger request by taking calls from airlines, maintaining logs and writing details reports.

Responsible for answering inbound and outbound radio calls in a timely manner.

Amazon Flex Delivery Station Houston TX Nov.2017--Present

United Airlines (Chelsea) Houston TX January 2016-January2017

Warehouse Agent

. Move and store materials and products.

. Packed materials in accordance to instructions

. Determined different material and products to be packed

. Assisted with warehouse related work such as stocking and inventory control.


Able to operate a forklift

Global Network Supply Inc. Houston TX November 2011-January-2016


. Preparing shipment for outgoing freight

Stocks parts in & out of inventory

Supplies all parts for Service Project

Works with freight and shipment companies on inbound/outbound shipments

Packaging outgoing shipment to customers.

Receiving and recording incoming goods parts, equipment, and tools in the warehouse.

Airserv Corporation, Houston, TX

Customer Service Representative April 2007-April2012

GCA Service Group. Houston. TX November-2006-April 2007

Customer Agent

Northwest Medical Centre. Houston, TX Aug.-2006-November20 06

. In-depth knowledge of the methods and products used in cleaning

. Proven record of planning work schedule for major tasks

. Thorough understanding of safety precautions in all housekeeping services

References: Available upon request.

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