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Customer Service/Retail

Newport News, Virginia, United States
February 06, 2018

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Kalonji Jegede-Roberts

Newport News, VA ***** - 980-***-****

Goal oriented, dedicated, driven college student seeking to obtain a position with a company that utilizes my extensive knowledge of customer service and retail sales offering upward mobility and growth.


Target Perishables Assistant

Target - Charlotte, NC - May 2016 to Present


• Direct assistant to Concsumables Team Leader

• Provide Excellent Customer Service

• Assisting guests with their needs

• Successfully handling cash

• Restocking store with merchandise

• Successfully handling stock

• Ensuring satisfactory visits from guests

• Assisting Team Leader with day to day tasks

• Assisting with delegatig responsibility

• Product merchandising

• New Team Memeber Training

• Setting Sales Planners accordingly

• Ensuring cleaniliness

• Placing store orders for market

• Communicating with vendors

• Being of assisstance in other departments when required Target Hardlines Team Member

Target - Charlotte, NC - November 2015 to Present


• Becoming Familiar with all Hardlines Departments • Providing excellent customer service

• Assisting guests with their needs

• Successfully handling cash

• Restocking store with merchandise

• Successfully handling stock

• Satisfying zone expectations

• Ensuring satisfactory visits from guests

Retail Merchandiser

K-Mart/Sears Holdings, INC - Charlotte, NC - November 2013 to March 2014

• Successfully handled cash.

• Set up and displayed merchandise to attract attention of prospective customers.

• Greeted customers, displayed merchandise, suggested selections that met customer's needs and emphasized selling points of article, such as quality and utility.

• Structured and maintained as many as three apparel departments.

• Trained new hires in the maintenance and upkeep of the retail sales floor in various departments • Successfully handled stock.

Retail Sales Associate

DTLR - Charlotte, NC - August 2012 to August 2013

• Talked with customers on sales floor and by phone.

• Assembled and stocked product displays in retail stores.

• Was instrumental in the organization and distribution of merchandise. • Structured and maintained the merchandise displays.

• Successfully handled cash and assisted with bank deposits EDUCATION

Associate in Arts

Catawba Valley Community College - January 2016 to December 2017 Associate in Arts

Rowan-Cabarrus Community College August 2014 to December 2015 High School Diploma


Salisbury, NC

Charlotte, NC

West Charlotte High School - Charlotte, NC 2013

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