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Customer Service Sales

Brampton, Ontario, Canada
February 07, 2018

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Susan Sayed

Address: ** ***** ***** ****, ********, Ontario L6X0Y4


Phone 416-***-****

I am an experienced candidate looking to obtain a position in a strong organization where I am able to apply the knowledge gained through my skills. I firmly believe in the principal of implementing my duties with determination and dedication while upholding the highest ethical code. Hence, I look for an excellent career growth opportunity whereby my talent and knowledge would be best utilized and I am able to contribute to the growth of the organization and can grow with it.


George Brown College 2013 – 2016

Business Administration

Marc Garneau Collegiate Institute (OSSD) 2007 – 2010

Recipient of Honors Roll award


Lilly Thai Cuisine (Brampton, ON) June 2014 – Present

Waitress/ Cashier

-Greeted guests and make them feel comfortable

-Took order over the phone and assured that they are completed accurately & on the time given to/by the guests

-Learn menu items and described them appropriately to guests

-Took beverage and food orders from guests & Deliver beverages and food in a timely manner

-Deliver guest’s bill & Completed transactions at a point of sale terminal

-Work with other servers and be a team player

Penache Jewelry (Toronto, ON) November 2012 – May 2013

Sales Associate

-Assisted customers with important buying decisions by offering customers the appropriate jewelry options

-Assisted customers with the repair of their jewelry items and offered repair estimates

-Handled customer complains/returns & tried to retain the business if possible

-Maintained records of sales, for the days closing balances

Value Mobile (Toronto, ON) January 2012 – July 2013

Sales Associate

-Worked with four mobile phone companies Wind, Mobilicity, Chat-r and Koodo

-Assisted customers with mobile needs both hardware & contacts

-Uncovered client needs & then matched different mobile plan/hardware promotions to client’s needs

-Handle cash and credit card transactions

-Performed credit checks for contacts that required post bill payments & hardware discount

-Interacted with customers to ensure excellent and quality customer service

-Balance the accounts every day at close & ensured that the entire inventory is accounted for


Well-trained professional with experience in sales

Good at establishing long-term relationships with clients

Able to multitask and meet targets and deadlines

Proficient at planning and budgeting

Decision making ability and problem solving skills

Possess excellent communication, negotiable and managing skills


Strong analytical and organization skills – Developed while attending George Brown College by leading several group and individual assignments between many different classes.

Exceptional communication and team working skills – Acquired while public speaking at collage events and while engaging with customers at prior jobs.

Remarkable technical knowledge – Improved under the employment of Value Mobile by performing tasks using MS office applications & also using company specific software.

Adequate knowledge of global economic/ technological standings – Developed while attending classes at George Brown College that required having knowledge of economical position of North America and by self-study of topics of interest.

Reference available upon request

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