Manager Human Resources

T e r e n c e m. J o h n s o n

*** ********** **. *****, ** 29651 803-***-**** ***************@*****.***

Human resources manager trained to challenge operational methods and concepts with focus on operations and employee relations. Well-versed in recruitment, employee training, and supportive career counseling. Strong ability to analyze performance and career management performance. Consistently proposes relevant solutions to enhance employee satisfaction and productivity. Experienced in initiating diversity/inclusion programs.

Troy University – Troy, AL

Master of Science in Human Resources Management (2015)

University of South Carolina – Columbia, SC

Master of Science in Macro-Level Social Work (2012)

Bachelor of Science in Social Work (2011)

Organizational Alignment – Diversity Management – Administrative Support – Recruitment

Contract Negotiation – Termination Process – Employee Relations – Executive Communication

Leadership Development – Social Perceptiveness – Benefits Administration – Payroll

January 2016 The Blood Connection – Greenville, SC

To Present Human Resources Manager

Directly manage all Human Resource functions for the non-profit organization with over 300 employees.

Oversee recruiting and hiring of prospective employees as well as onboarding and training of new employees.

Establish policies that improve employee relations and positively enhance organizational morale.

Oversee workers’ compensation claims, benefits administration, and the completion of weekly payroll.

Conduct employee investigations regarding company violations and general performance. Complete terminations as needed.

Collaborate with the VP of Business and Administration to develop support processes that improve horizontal communication between management and the work floor and while encouraging a heightened respect for mutual effort toward organizational objectives.

Create and implement new Performance Management System.

Demonstrate discretion, able to work with sensitive and confidential materials and possess good business judgment.

Highly organized with strong attention to detail, while also able to manage multiple priorities.

Collaborate with executives to ensure Human Resource policies and procedures are within regulatory compliance.

Utilize ADP for employee record keeping.

April 2015 Lowe’s Home Improvement – Greer, SC

To January 2015 Human Resources Manager

Recruited and hired 60 new employees and completed terminations as needed.

Established policies that improved employee relations and positively enhanced store morale.

Mentored and Coached 6 Assistant Store Managers, 9 Department Managers, and 170 employees engaged in direct customer service.

Monitored payroll versus forecasted sales and actual sales.

Conducted employee investigations regarding company violations and general performance.

Developed support processes that improve horizontal communication between management and the work floor, and encouraged a heightened respect for mutual effort toward company objectives.

January 2014 Gateway House – Greenville, SC

To April 2015 Rehabilitative Specialist

Provided restorative and social services to individuals with mental illnesses, identified areas of challenge, set goals, and helped to develop social skills.

Facilitated new member orientation, advocated for clients, and assisted coworkers in case management, including weekly and progress reviews and electronic record keeping for billing.

September 2013 Alston Wilkes Society – Columbia, SC

To January 2014 Case Manager II, Veteran Family Support Service

Utilized system knowledge and interpersonal skills to assist clients and new applications in finding appropriate services for their specific needs, including housing and financial support.

Partnered with community leaders and agencies to identify potential service options and mediated disputes between clients and landlords.

February 2012 Winthrop University – Rock Hill, SC

To September 2013 Program Coordinator II

Investigated and reviewed foster homes, group care facilities, and child placement agencies for possible state licensing following guidelines set by the South Carolina Department of Social Services.

Conducted thorough monitoring, including facility inspections, to ensure regulatory compliance, quality patient care, and safety.

US Army National Guard 2005-2013

Squad Leader – Graniteville, SC

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