Administrative Assistant

Maria H. (Haydee) Tuzon

*** ******** ***** ***********, ** 29485

Tel: 843-***-**** • ***********@*****.***

Objective

Looking to join your team. I’m a consistent, hardworking, talented and a highly motivated person. I enjoy working with the public. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve, expand my knowledge and skills.

Professional Experience

BJ’s Wholesale Club – Corporate/Business/Fundraiser Events Sales Rep - Present

-Establish new accounts by organizing and planning daily work schedule to build on existing or potential sales outlets.

-Increase company’s daily sales through a well-developed sales and product delivery system.

-Handle client membership and educate them on company’s policies.

-Contribute to team efforts in accomplishing organizational goals.

-Prepare and submit daily sales reports to management.

-Meet daily, weekly, monthly and quarterly quotas.

-Handled the tasks of managing and developing various fundraising programs like organizing events.

-Responsible for creating and implementing annual fund-raising strategies for non-profit organizations

-Handled the tasks of negotiating contracts with various professional fundraising companies

-B2B experience in account management, new account acquisition and customer service.

-Delivery, set-up and management of trade show booths at over 100 events in Charleston SC area. Duties include transportation of trade show both materials, booth set-up. Worked closely with the Event Team to provide support for corporate

-Performed other tasks as required

Associations/Memberships/Professional Affiliations – The face Representative of BJ’s Wholesale Club to the following Organizations throughout the Community.

Summerville YMCA

The Chambers of Summerville

Heritage Trust Bank

Habitat for Humanity

SPCA Dorchester

Dial America

Molly & Me Pecans – Sales and Marketing Events Manager

Oversee daily operations in a retail venue and perform duties such as recruiting staff, budgeting, networking, creating displays, implementing safety policies, and setting sales targets together with business owner. Manages store product inventory, directs the sales and marketing and the customer service management. Closely update with the chain management and to work closely with the advertising to plan market campaigns, and strategies to develop/increase the customer base. Plan, coordinate, and implement the event as per the time table and make sure that it works as per schedule. Oversees the coordination of events with vendors

Family Readiness Group - Events Coordinator

Supports the commander’s Family Readiness Goal. Coordinates with FRG Leader and Treasurer on upcoming events and financial needs. Canvasses membership about types of fundraisers desired. Works with publicity and phone tree chairpersons to get the word out about upcoming fundraiser. Works with fundraiser committee to plan and execute the fundraiser. Recruits volunteers and delegates work. Safeguards funds and turns over to the treasurer. Fills out after action report to brief the commander, and reads summary out loud at the FRG meeting.

Awards: Keeper of the Flame, Ordinance Corps Association * NOV 2012; Commander's Award

for Public Service * DEC 2013; Mountain Post Coin Volunteer Award DEC 2013

Medical Records Specialist

A highly talented Medical Records Specialist with vast experience in protecting the security of medical records to ensure that confidentiality is maintained; compiling, processing, and maintain medical records of Hospital's patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system; processing, maintaining, compiling, and reporting patients' information for health requirements and standards.

Landstuhl Regional Medical Center, Landstuhl, Germany

Training, Audit, Compliance Intern - Experienced in performing coder duties pertinent to ICD-9, CPT and HCPCS. Strong proficiency of physician coding and outpatient coding. Good knowledge of anatomy, physiology and pharmacology. Excellent understanding of medical terms

Third Party Reviewer - Responsible for the review, follow up, and collection/resolution of Tricare receivables. Creates, updates, and documents information relating to the financial status of patients account. Communicates effectively with other departments, third party representatives, and other patient personnel. Performs all other duties and assignments as requested

American Red Cross, Landstuhl, Germany

Provided more than 1000 hours in support which includes organizations such as USO, American Red Cross, Fisher House, and awarded the certificate of appreciation for humanitarian service, commitment to the principles of the American Red Cross and outstanding support to the many service members and their families at Landstuhl Regional Medical Center in the month of September 2012

Kaiserslautern, Germany

Landstuhl Elementary Middle School – Assist teachers and other professional educators in instructional programs and classroom learning and activities. Classroom help/Aide, work closely with students, assist teachers. Help and plan classroom events with teachers. Chaperone field trips, monitor children in playgrounds, bus rides, restrooms, assist Student Council dances, National Junior Honor Society fundraising events.

Kaiserslautern High School – A member of the Parent Teacher Student Organization or PTSO. Assist, Plan, Create and Organize school events for teacher appreciation days, community fundraising events. Delegate work to other members of the PTSO.

Self-Employed, 2003-2011

Overseeing operations including customer service, accounting, auditing, inventory control and order fulfillment for a small business. An active member of the e-Women Network

Personnel / Business Management Experience & Core Professional Strengths

-Personnel / Healthcare Operations Management Experience

-Sales and Customer Service - Wholesale and Retail Accounts

-Audit and Accounting/Payroll Management

-Accomplished Speaker/Trainer

-Employee Leadership & Training

-Training Material Development

-Direct Marketing / E-commerce

-Customer Retention & Strategies

-Persuasive ability to build rapport

-Efficiency Improvements

Household Manager, 1999-2002

Handling all the scheduling, finances, and logistics for a family of four as well as mastered time management skills

-Active member of school PTA, Austin, TX

-Second grade President and Homeroom Mom

-A substitute teacher to teach reading and writing to second and third graders

-In-charged of most classroom field trips

-A Leader in classroom organization and party planning

Ryan International Airlines/Sky Service U.S.A. Chicago, IL 1996-1999

Flight Attendant – Trainer / In-Flight Crew Manager

In-Charged with managing range of the daily in-bound and out-bound flight operations. Recruited, trained and managed 15-crew member team, ensuring continuous delivery of outstanding in-flight customer service. Implemented security procedures

Selected Achievements

Awarded Manager In-flight position for Canadian Airline Sky Service USA

Redesigned, developed and implemented employee training service program

Summit Medical Center, Oakland, CA 1992-1996

Admitting/Emergency Representative

Patient care, highly skilled in facilitating patient pre-registration, registration and admission procedures. In-depth knowledge of collecting demographic data and verifying insurance information pertaining to patients. Proficient in utilizing available and appropriate resources to complete financial information in prescribed systems

Education and Professional Training

Business Management – University of Maryland University College Europe

Certified Medical Records/Billing Technician – U.S. Career Institute

Medical Coding Certification – American Academy of Professional Coders

Flight Attendant Training – Ryan International Flying School, United Airlines Facility

Computer – Windows, Mac, MS Word, PowerPoint, Excel, Outlook, CHCS, AHLTA and relevant admitting and coding software

Special Skills and Abilities

-Profound ability to maintain confidentiality in all aspects of the job

-Good analytical skills with high accurateness. Able to communicate effectively both written and orally

-Good organizational skills

-Excellent customer/patient relation skills

Language Proficiency

Speaks and write fluently in English and Tagalog languages.

Contact this candidate