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Engineer Manager

Winston-Salem, North Carolina, United States
February 05, 2018

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Steven M. Hicks

**** ********** **. **

Germanton, NC 27019

Home # 336-***-****

Cell # 336-***-****



A dedicated and innovative Engineer/Manager with over 30 years of experience in electronic maintenance and engineering. Strengths include troubleshooting and multitasking. Ability to solve problems leading to cost savings with old and new equipment and communicate effectively with both technical and lay personnel.

Key Skills

State of North Carolina - Career Readiness Certificate- Silver-ID# 187506 National ID# 9ZK58F70CV6C.Gerneral Contractor (non-licensed) Permit# 6080

DOT Hazardous Materials, Hot work, Confined Space, PPE, Fall protection

Hazardous communication, Emergency response training, CPR trained, Arc flash

Forklift-sit and standup, boom and scissor operator’s license. OSHA 10 & 30 trained

Professional Experience

J.A. King Inc. Contractor at RJR; Tobaccoville, NC (Laid off)

Senior QC Tech III January 2016 to March 2017

Maintained and repaired quality control instrumentation at the RJReynolds-Tobaccoville Plant for J.A. King. Duties included customer training, calibrations and repairs of test equipment documented in Netsuite per Z540.1 accreditation. Passed equipment and safety training mandated by RJR and JA King.

AECOM Inc. Contractor at Caterpillar, W-S, NC (Laid off)

Mechanical Process Technician IV February 2015 to November 2016

Set-up, PM’ed and repaired CNC Milling Machines in the Caterpillar Axle Manufacturing Plant for AECOM. Milling machines such as Carnaghi, Pama & Leibherr were utilized to manufacture the front and rear axles for CAT's largest mining dump trucks. Duties included work on Laser Hardening and Heat Induction units to support operations of parts. Participated and passed all equipment and safety training required by AECOM and CAT.

Gildan Yarn, LLC; Mocksville, NC (took job at AECOM/commute too long)

Facility Maintenance Manager November 2014 to February 2015

Managed duties involving building/facility maintenance including the hiring of personnel.

Assisted in the daily oversight of the initial construction phase of the plant as well as sourcing

vendors and equipment to support the final operation. Worked closely with contractors,

management and engineering to resolve issues. Setup facility maintenance shop and supply room.

Herbalife International, Inc; Winston-Salem, NC (took job at Gildan)

Maintenance Mechanic III August 2013 to November 2014

Assisted in the initial revitalization of the former Dell plant to the present day layout of the

Herbalife plant. Managed duties involving building facility and production maintenance as well as sourcing vendors to support the operations. Liaison between contractors and Herbalife management. Setup initial maintenance shop with support inventory. Worked with Engineering and the Maintenance Manager in the start-up phase of the facility. Project Lead on specialized tasks and projects. Trained in the Certified Good Manufacturing Practices (cGMP).

Filligent USA, Inc; Rural Hall, NC (Plant closed)

Production/Maintenance Manager August 2007 to August 2013

Managed initial building up fit to accommodate new filter manufacturing equipment to present state and county buildings codes. Sourced competitive prices on support equipment such as forklift, scissor lift, air compressor and dust extraction system. Supervised equipment installation and evaluation time with vendors. Managed personnel to ensure orders are produced safely and on-time to our customers. Oversaw “safety” related to personnel and building facilities. Assisted in R&D program on new “ideas” involving product.

Circle H Contractors, Germanton, NC (took job at Filligent)

Service Engineer March 2004 to August 2007

Service Engineer of a quality control instrumentation based company, which provided repair, maintenance, calibration and training services to the cigarette and filter companies. Companies such as: Filtrona Greensboro, Virginia Brands and Renegade Tobacco/Alternative Brands. Duties and tasks included waste management of chemicals, safety procedures, fabrication, outsourcing of parts, maintenance, modifying and updating older test equipment. Assisted with the transition of new personnel and operators related to training on new equipment as well as outdated equipment.

Cerulean Corporation, (formerly Filtrona Instruments), W-S, NC (Laid off)

Service Engineer September 1985 to March 2004

Installed, maintained and repaired microprocessor based quality control equipment for all USA/Canadian Tobacco and Filter Companies. Such as: RJR, Philip Morris, American, Lorillard, Liggett, B&W, Celanese, Eastman, Imperial and Filtrona Filters. Duties and tasks included an on-call basis to respond to the customer’s training, calibration, maintenance, installation and repair of test equipment. Some of these companies had contracts with a 24-hour response while others had a Monday to Friday/24-hour a day contract with an on-site time of one hour. Responded to technical inquires of Technicians and Engineers from companies located all over the world.


Surry Community College, Dobson, NC

Associate of Applied Science (A.A.S.), Electronic Engineering Technology

Associate of Applied Science (A.A.S.), Computer Engineering Technology

Associate of Science (A.S.) College parallel studies

Associate of Arts (A.A.) College parallel studies

One-year vocational diploma in Drafting/Design included CAD systems

Dean's List; GPA: 3.6

North Forsyth High School, Winston-Salem, NC

Member of National Honor Society

Member of Spanish Honor Society


Keith Lytton: employed by Cerulean (formerly Filtrona Instruments) as Service Manager. Former business associate and boss for over 15 years. Phone: 804-***-**** 804-***-****

Bruce Brady: employed by RJR/Vuse as a Service Engineer. A business associate and personal friend for over 30 years. Cell: 336-***-****.

Scott Swaim: employed by Herbalife as a Maintenance Director. A former boss and personal friend for many years. Cell: 336-***-****.

Joel Rice: employed by Channel 12 WXII as a Service Engineer. A personal friend and fellow church member for years. Phone: 336-***-****.

Tim Walker: Unlimited licensed Electrician and owner of TK's Electrical Contractors, Inc.

Friend and fellow church member. Phone: 336-***-**** Cell: 336-***-****

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