Adriana

Jakubcova

Adriana Jakubcova

**** ******* **. *** ****

San Diego, CA 92124

619-***-****

ac4cs7@r.postjobfree.com

behance.net/adriana-j

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Skills

● SQL

● Bootstrap

● HTML5

● jQuery

● JavaScript

● PHP

● SASS

● Linux

● SSH

● Mac

● Windows

● Photoshop

● Office

● Git

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Experience

T-Systems / J unior Application Administrator

June 2015 - April 2017

● Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units.

● Check, execute, solve (where appropriate), and creates tickets

(problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.

● Responsibility for incident, problem, change, escalation management and operational documentation.

Hotel Cingov / R eceptionist

August 2013 - October 2014

● Responsibility for the reception and accommodation. Postova Bank / A dministration

April 2014 - December 2014

● Checking correctness of bank accounts.

● Submitting changes and signatures to client profiles in bank system.

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Education

Udemy / F ront-end development

Online Courses

Courses including Bootstrap, Javascript, jQuery, PHP, & Wordpress. Treehouse Learning / Web Design

Web Design

Focus on continual learning with technology such as SASS and Git.

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