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Assistant Customer Service

Location:
San Antonio, Texas, United States
Posted:
February 05, 2018

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Brenda Albright

Lab Assistant/Phlebotomist - Christus Santa Rosa Hospital

San Antonio, TX 78253

ac4crx@r.postjobfree.com

512-***-****

Laboratory Assistant to include phlebotomy with an extensive background working in trauma, critical care, acute care units, and clinic support providing skilled care to patients. I have a specialized skill set relating to laboratory support which includes both direct patient care and laboratory analysis Overall duties have included working with a medical team in critical situations with a positive attitude encouraging a productive team effort; while working well under pressure and producing high quality work.

Authorized to work in the US for any employer

Work Experience

Lab Assistant/Phlebotomist

Christus Santa Rosa Hospital

October 2015 to Present

Responsible for specimen collections, receiving specimens, processing specimens, verification, and execution of lab orders, maintain pending orders, as well as stat testing, and processing send out specimen's.

Visiting Angels

August 2013 to August 2015

Home care assistant

Assisting with activities of daily living with client's in their homes, scheduling, transporting to and from appointments, supervising and coordinating with all activities.

Lab Assistant/Phlebotomist

Austin Regional Clinic - Austin, TX

October 2011 to May 2013

• Responsible for receiving, verifying, executing and processing all test orders for all age groups.

• Execute registration procedures for patient identification, medical record, and billing purposes to include coding.

• Provide efficient and timely distribution of required laboratory reports to include Point of Care testing.

• Complete phlebotomy draws daily for both adult and pediatric patients. Lab Assistant and Educator

Austin Community College - Austin, TX

April 2010 to April 2011

for certification program

• Teaching assistant for Science Lab IV students.

• Clinical preparation for various educational laboratory settings.

• Supervision of students in the medical laboratory and phlebotomy program to include both classroom and clinical settings.

Medical Lab Assistant II/Phlebotomist

Morton Plant Mease - Dunedin, FL

December 2008 to March 2010

• Responsible for processing orders and receiving laboratory and stat tests, specimen collections and processing.

• Provide efficient and timely distribution of required laboratory reports to include Point of Care testing.

• Maintain interaction with physicians, clients and staff while performing phlebotomy draws daily for both adult and pediatric patients.

• Execute registration procedures for patient identification, medical record, and billing purposes to include coding. Lab Assistant/Phlebotomist

Ransom Memorial Hospital - Ottawa, KS

March 2005 to October 2008

• Responsible for processing orders and receiving laboratory and stat tests, specimen collections and processing

• Execute registration procedures for patient identification, medical record, and billing purposes to include coding.

• Provide drug testing for Department of Transportation and private companies.

• Provide efficient and timely distribution of required laboratory reports to include Point of Care testing. Co-Owner

Albright Construction - Ottawa, KS

October 2000 to March 2005

• Supervision of employees to include hiring and monitoring productivity.

• Responsible for clerical billing, payroll and general office duties.

• Monitored customer service by ensuring satisfaction with hard surface flooring jobs being done for both corporate and private accounts and reporting quality issues to workers for correction. Lab Assistant/Phlebotomist

Mt. Oread Diagnostic Center - Lawrence, KS

March 1997 to September 2000

• Responsible for phlebotomy of all age groups, stat testing, and specimen processing.

• Assisted with ICD-9 coding for billing and medical record purposes.

• Provided compassionate and quality customer & client service. Lab Assistant/Phlebotomist

Corning Clinical Laboratory - Lawrence, KS

June 1995 to September 1996

• Responsible for specimen collections for in and out-patient.

• Ordered and processed tests and specimen.

• Maintained quality customer and client service.

Lab Assistant/Phlebotomist

Cotton-O'Neil Clinic PA - Topeka, KS

November 1994 to May 1995

• Responsible for venipuncture, bleeding time tests, and specimen collections.

• Provided quality and compassionate patient care. Nurse Technician/Phlebotomist

American Red Cross Blood Center - Lawrence, KS

June 1994 to November 1994

• Performed quality venipuncture.

• Obtained vital sign data for registration documentation purposes from blood donors.

• Maintained standards of practice for quality control procedures.

• Effectively trained center volunteers.



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