Sign in

Manager Engineer

United States
February 05, 2018

Contact this candidate


Shubham Jain

****, ********* ****.

Austin,Texas-78729 Cell: 404-***-****

Professional Summary

* ***** ** ******* ********** in VMWare, on premise cloud, hybrid and external cloud, implementing CI/CD Pipeline Experience in 24*7 On-Call support for Production, Development, Stage and Test environments. Configuring,installing and troubleshooting various applications, providing incident/problem support as well as change implementation creating documentation and communicating with upper management and business.

Tool, Technologies and Languages

Websphere Application Server, Websphere Message Broker, Websphere MQ, Websphere Extreme Scale, Apache, Tomcat, node.js, Docker, WSO2, Oracle iPlanet, IIS NGINX, AWS Services, Dynatrace with websphere hosted applications.

VMware, on-premise cloud using openstack, Public cloud: AWS & AWS-CLI and Azure.& Azure-CLI.

Kanowledgable and practices Apache Mesos using Marathon for container orchestration for Mesos DC/OS.

JIRA for bug tracking and Confluence for creating documentation

Configuration management Chef and Ansible.

CI/CD Pipeline : Jenkins, Teamcity, Maven, JFrog artifactory, ANT, Shell scripting for build, IBM Urban Code UDeploy and Octopus for Orchestration and Continuous Deployment, Nagios for continuous Monitoring.

Further monitoring and incident generation and analysis : HP SiteScope and Service Now.

Splunk for application log analysis, monitoring server staus, creating alerts and Dashboards along with end to end configuration, management and support for Splunk.

Scripting languages: python, shell scripting, perl scripting and Powershell scripting

Familiar with basic s of Pivotal Cloud Foundary and it’s integration with Urban Code Udeploy


Fidelity Investments, Durham, NC, USA

Senior System Services Support Analyst

Working as Devops

10/08/2014 – 12/29/2017

Defined CI/CD pipeline using build and integration tools like Jenkins, TeamCity, IBM urban code UDeploy and Octopus. For applications hosted across servers.

Helped in monitoring traffic in Production environment, and suggested best possible configuration in order to save overall infrastructure cost.

Application monitoring and setting up alerts for critical events.

Setup Splunk for troubleshooting, Monitoring and impact analysis.

Setting up continuous monitoring using Nagios.

Configured automated build and deployment pipeline for Spring boot application in producer subscriber model.

Using Ansible for cloud provisioning, configuration management, application deployment, intra-service orchestration in openshift deployments.

Implemented Dynatrace within Application and the related services used by it to check for application performance.

Added multiple dashboards, as per need to monitor traffic, issues and health check across the applications and boxes.

Helped application owners to investigate issue and providing servers logs as per demand.

Wrote auto-provisioning scripts to create VMs, Helped in setup and configuring applications on Non-production and Production environment.

On-call support (24x7), Monitoring and maintaining multiple Applications, working and resolving severity 1/ severity 2/ severity 3 incidents/tickets, creating and implementing the changes (CR’s), scheduling and running the batch process and scripts, Monitoring disk usage and capacity planning etc.

Setting up AWS infrastructure using Terraform and Ansible.

Used multiple AWS services like AWS IAM, CFT, Lambda, S3 bucket, API Gateway, Dynamodb, EC2, SQS, SNS, Cloud watch, to configure application. Also practiced Azure for configuring and launch VMs, ARM, Functions, Blob storage, Queue storage and Azure application insights.

Experienced with Openshift integration with Udeploy and Docker deployments using Kubernetes.

Familiar with Pivotal Cloud Foundary integration model.

Experience in setup and configure application on webserver like Websphere application server, Tomcat, Websphere MQ, Websphere Message Broker, Websphere Extreme Scale, Oracle iPlanet, IIS (windows).

Deploying static content using Interwoven.

Defined Akamai properties to setup cached for the static content.

Worked closely with Developer, Tester and vendors for configuring application and fixing issues.

Focused on deployment automation, report automation using scripts and adding them to cron jobs.

Documenting procedure, workflow, functionality, troubleshooting tips and sharing knowledge with team and training.

Configuring, provisioning instances and environment, installing and troubleshooting WSo2 carbon applications.

Fidelity Investments, Bangalore, India

Systems Engineer

08/10/2010– 04/09/2014

Installation, configuration, Monitoring and troubleshooting of tomcat server, IBM - Websphere Application Server, Message Queue, Message Broker, Websphere extreme scale

Configuring, installing and troubleshooting iplanet and IIS webservers

Configuring, installing and troubleshooting IHS.

worked in application deployment and upgradation

worked in creating clusters and implementing horizontal and vertical scaling in Websphere Application Server

worked in creation of profiles and federation of profiles to the Deployment Manager, federating nodes to deployment manager

Worked in Creating and configuring web Sphere Message Broker in conjunction with WebSphere extreme scale grid to retrieve data from backend

Worked in configuring, installing and troubleshooting grip applications.

Worked on replicating data for grid at regular intervals.

Worked on installing and configuring MQ objects.

Worked on creating message broker and configuring manager components, setting up naming standards for Queue managers, Queue and Channels.

Deployed Bar Files and worked on trouble shooting the Broker issues. Involved in stopping and starting of Message Flows and execution groups.

Diagnosed problem by analyzing jvm logs, jms logs, stack traces, error logs etc.

Extensively used shell scripts to automate the maintenance of the WebSphere Application Servers, WebSphere Message Broker and Tomcat applications.

Worked and coordinated with Dev, Business, Network teams etc. for incident analysis mitigation/resolution and updating higher management.

Documenting procedure, workflow, functionality, troubleshooting tips and sharing knowledge with team and training.


Bachelor’s of Engineering – Computer Science, 2009

Shri Vaishnav Institute of Technology and Science, Indore(453111), India

Contact this candidate