Manager Management

PHILLIP E. PARSONS

*** ***** ****** ***** 713-***-****

Montgomery, TX 77356 ********@************.***

PROFILE

Real Estate Professional with expertise in healthcare facility operation, alliance building, physical assessments, budgeting, facility design/ planning and construction. Recognized for detail orientation in understanding client real estate strategies and developing effective working relationships with hospital administrators, physicians and physician groups. Proven record of delivering quality building maintenance, identifying opportunities to reduce operating costs, maintain quality environments and develop effective working relationships with hospital leadership and physicians. Strengths include customer relations, staff mentoring, management, negotiating and interpersonal skills.

ACCOMPLISHMENTS

Healthcare Management

At Healthcare Realty Trust was responsible for directing management, engineering/maintenance and construction of 116 healthcare properties in six states totaling 6 million s.f. Hired, trained and directed staff of 60+ in maintenance of physical plants for 30 hospital campuses. Implemented company wide CMMS program. Supervised maintenance and recordkeeping in accordance with JCAHO. Provided oversight for all budgeting/accounting functions and carried financial responsibility for regional accountability. Performed annual asset physical inspections of owned clinical and non-acute care facilities. Supervised planning/user interface and construction management of renovations totaling $10 million annually. Experience included participation in development of four MOB’s totaling 350,000 square feet inclusive of purchase due diligence, site selection, financial reviews and facility planning with future users. Renovation experience exceeded $6.5 million. Able to achieve savings/revenue enhancements of $7.9 million.

Facility Management

Received positive reviews from senior management at Healthcare Realty and HCA after reducing operating costs by $8 million annually through contract administration, service contract re-bidding and by lowering tax assessments for 45 properties in Harris and surrounding counties.

Recognized for successfully taking over property management and maintenance operation for HCA medical offices with 2.5 million s.f. and 67 locations within 90-day period.

Insure that properties comply with all regulatory and environmental statutes. Conduct periodic reviews of properties to confirm compliance with operating, safety, security and maintenance standards.

Responsible for budget preparation and monitoring of budget expenditures.

Designed and oversaw multiple client performance metrics and reporting requirements

Saved PM Realty clients $1.2 million per year by recommending bid process and negotiating more favorable service contracts with 50 major vendors; improved administration and increased leverage with vendors by consolidating number of vendors and standardizing contracts.

Responsible for negotiating/administering and interfacing with outside service contractors servicing HVAC, mechanical equipment, plumbing, parking lot maintenance, pest control, fire suppression/alarms, landscape, signage, safety equipment, security, roof and phones/data.

Improved preventive maintenance of equipment, control of maintenance operations, increased customer satisfaction and reduced hard maintenance costs by installing Maximo CMMS system.

Set up best practices program for 12 major institutional property owners at PM Realty; established standards and measured accomplishments. Completed numerous JCAHO surveys for facilities.

Authored Emergency /Business Continuity Plan, taught response procedures and implemented

Maintained frequent contact with stakeholders to assure satisfaction with facility mission.

Established safety and security programs, trained staff and conducted continuing monitoring.

PHILLIP E. PARSONS Page 2

ACCOMPLISHMENTS (Continued)

Asset Management

Charged with implementing major operational changes at each employment to include processes, personnel, procedures and organization.

At HRT was responsible for training and directing staff of 75 on 6 million square feet including 172 properties in 30 markets including MOB's, ALF's, SNF's, clinics, Rehab Facilities and surgery centers.

Prepared all internal consulting reviews of operations at PM Realty (1786 sites), RSI & HRT(200 sites).

Insure that healthcare properties comply with all regulatory and environmental statutes. Conduct periodic reviews of properties to confirm compliance with operating, safety, security and maintenance standards.

Authored personnel, operating procedures and training guides while at P M Realty. Wrote and taught management training procedures including new property takeover procedures.

Oversaw procurement, supply chain and distribution of operational materials in 14 states.

Developed and implemented maintenance/management quality assurance program including periodic inspection and reporting requirements and responsibility of varying levels of engineering and management personnel.

Maintained frequent contact with managers & tenants to assure satisfaction with facility mission.

Responsible for negotiating/administering and interfacing with outside service contractors servicing all physical plant and site maintenance/support functions.

At PM Realty responsible for training and skill level assessments for staff of 210 in 14 states.

Performed physical assessments, capital and R&M cost forecasting and made recommendations

Received positive reviews from senior management at Healthcare Realty and HCA after reducing operating costs by $8 million annually through contract administration, service contract re-bidding, energy initiatives and by lowering tax assessments for properties.

Construction Management

Oversaw project management, design development and commissioning of four medical office buildings totaling 700,000 s.f. for HRT under joint venture sponsorship agreements.

Planned and completed construction of 100 retail bank buildings for Chase Bank.

Gave direction on interior construction and major base building renovations projects for PM Realty across a 10 million s.f portfolio of retail and commercial properties exceeding $23 million/year.

Participated and planned construction for 18 base building renovations projects and 22 major retail center refurbishment projects for PM Realty clients.

Involved in design professionals selection, bidding, contract negotiations and oversight of project management on over 22 new commercial developments including commissioning and startup.

Responsible for evaluating building and systems deficiencies then providing reliable estimates, methods and alternates for capital or maintenance repair/replacements.

Monitored code and safety compliance with contractor and staff work.

WORK HISTORY

NAI PARTNERS - - - - - - - - - - Houston, TX 2016 – 2017

Vice President of Property Management

Oversee management of 4 million square feet of commercial office, industrial, office/warehouse and retail space. Support new business development Established systems and procedures for management of owned and fee managed properties for multiple owners. Directed maintenance, construction and contract service levels. Responsible for contractor selection and performance. Supervise staff of 19.

U. S. GENERAL SERVICES ADMIN - - - - - - - - - - - Houston, TX 2012 –2016

Property Manager

Manage 700,000 s.f. of leased single and multi-user properties serving 35 agencies in 57 locations. Interface between tenant and Landlord.

Hold lease administrator and Contracting Officer Representative responsibility for leases. Direct all agency required construction needs. Coordinator

For Tenant Satisfaction Survey and Safety Coordinator for Service Center.

PHILLIP E. PARSONS Page 3

Work History (Continued)

CONTRACT CONSULTANTS- - - - - - - - - - Houston, TX 2010 -- 2012

Contract Senior Facility Manager

Duties include coordination of initial occupancy of a key government leased property, oversee construction upgrades and complete lease compliance audits of 100 sites. Hold an NACI level background clearance from Department of Homeland Security. Interface with Owners and US Government agencies in 70 locations. Verify that services provided meet contract requirements. Oversee all services provided to agencies.

PM REALTY GROUP - - - - - - - - - - Houston, TX 2006 -- 2009

Regional Vice President

Responsible for commercial, industrial, mission critical and retail properties in 15 states including full construction and maintenance responsibility

ARAMARK FACILITY SERVICES - - - - - - - - - - Houston, TX 2004 - 2006

Director of Facilities

Oversaw management, construction, lease administration & subcontract services for 4 million sq ft of office, industrial, warehouse and manufacturing properties in 9 locations.

RS INVESTMENTS - - - - - - - - - - Houston, TX 2002 - 2004 Asset Manager

Served as asset manager and director of property management for a 4 million sq ft portfolio of owned assets including office and Flex properties in 6 cities. Duties included acquisition due diligence and property assessment for acquisitions.

HEALTHCARE REALTY TRUST - - - - - - - - - - Houston, TX 1997--2002

Southwest Regional Manager

Responsible for directing management, engineering/maintenance and construction of 116 healthcare properties in six states totaling 6 million s.f. Hired, trained and directed staff of 60+ in maintenance of physical plants for 30 hospital campuses. Implemented company wide CMMS program. Supervised maintenance and recordkeeping in accordance with JCAHO, state and local codes. Provided oversight for all budgeting/accounting functions and carried financial responsibility for regional accountability. Performed annual asset physical inspections of owned clinical and non-acute care facilities. Supervised planning/user interface and construction management of renovations totaling $10 million annually. Experience included participation in development of four MOB’s totaling 350,000 square feet inclusive of purchase due diligence, site selection, financial reviews and facility planning with future users. Renovation experience exceeded $6.5 million. Able to achieve savings/revenue enhancements of $7.9 million.

EDUCATION & AFFILIATIONS

Texas A & M University

MBA Management/Finance

BA Business Administration/ Industrial Psychology

Member, Building Owners and Managers Association (BOMA)

Member, International Facility Managers Association (IFMA)

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