Cesar Cervantes Cell Phone - 602-***-****

**** * ***** ** ac4cnd@r.postjobfree.com

Phoenix Az, 85042

OBJECTIVE

To obtain a challenging position with a profitable, stable, and dynamic company that encourages growth and offers additional educational opportunities. I am seeking a progressive and forward thinking company that is focused on superior customer service; a company that promotes and encourages associate input and growth.

EXPERIENCE

Olympus Building Services

01/2017 - Present. Floor Technician

●Overall floor care maintenance throughout ASU campus to include routine and especial stripping and waxing projects

●Follow daily,weekly and monthly cleaning schedules

●Clean assigned areas of buildings including carpet, slick floor and cement walkways

●Provide floor surfaces such as stripping, waxing, buffing, sweeping and mopping to include proper edging on all floor surfaces

Interstate Cleaning Corporation

01/2015 - 01/2017 Lead Floor Technician

●Comminicated daily work goals to staff members and ensured that each member completed their assigment

●Operated floor equipment such as automatic floor scrubbers,buffers,carpet extractors and ensure floors and carpeted areas were maintained daily

●Order supplies as needed and assisted staff members as required

●Trained new employees on flooring and carpet process and procedures and provided feedback as needed

Hercules Industries

04/2013 - 01/2015 Delivery Driver/ Warehouse

●Perform an array of functions that included receiving and processing incoming stock and materials

●Safety stored and organized material as they were received and recorded any freight damaged as it was received

●Loaded truck and properly secured items to prevent to prevent damage during transportation

●Drove company truck for local and intra-state pick-ups and deliveries and recorded each delivery using the proper paperwork before leaving the warehouse

●Operate heavy material handling equipment such as fork trucks,reach trucks.order picker,electrical or riding pallet jack ect.

●Provide excellent customer service

Cintas,Chandler, AZ

6/2012 - 4/2013 Floor Technician

●Set up truck at job site using proper safety set -up procedures

●Set up all equipment that was required to complete customers request,such as deep carpet and tile cleaning

●Responsible for driving company truck to scheduled worksites and complete jobs to customers satisfaction

●Provide excellent customer service

Lowes Home Improvement, Chandler, AZ

4/2006 – 6/2012 Receiver/Stocker

●Unload merchandise and ensure shipments are accurate and un-damaged.

●Stock merchandise for future shipments.

●Complete daily inventory reports

●Operated power equipment such as forklift,reach truck, cherry picker and electrical pallet jack to load and unload materials and merchandise from incoming trucks and stacking them to assigned areas

●Locating and moving stock of product to pallets or crates for storage or shipments

Burlington Coat Factory, Tempe, AZ

3/2005 – 4/2006 Stock/Sales associate

●Place orders to restock merchandise and handled receiving of products

●Maintained and restocked inventory

●Provided great customer service for about 25 walk-in customers on each shift.

●Assist with new employee training including store policies, services, financing options and register operations.

Wal-Mart, Scottsdale, AZ

2/2002–3/2005 Merchandising/Sourcing

●Maintained and restocked inventory

●Assist customers with returns, purchasing store protection plans and service packages.

●Answer telephone inquiries from customers and stores regarding the status of units and other service issues.

Vine Tavern, Phoenix, AZ

5/1998- 2/2002 Assistant Manager

●Manage inventory, and maintain clientele book and records

●Provided customer service in fast-paced bar atmosphere

●Administrative responsibilities included processing hour and tip information for payroll and closing register

EDUCATION

High School Diploma

Marcos De Niza High School, Tempe, AZ

May 1999

SKILLS and STRENGTHS

Sales / Customer Service

Supervisory/Management

Inventory Management

Shipping and Receiving

Bilingual

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