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Process Specialist

Charlotte, North Carolina, United States
February 05, 2018

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Brittney Dalton

**** ***** ***** **** ***. ***

Charlotte NC, 28226


Career Objectives

To utilize my degree in Electronics and Computer Engineering as well as my technical and management skills for achieving the target while allowing me to contribute to the unlimited growth and success of a solid organization. I would like to implement my genuine desire and motivation to learn and develop myself while approaching things with a growth mindset. Looking forward to working with a company that loves customers and has a genuine desire to help under challenging circumstances.


Secret Security Clearance

OPSEC Cyber Awareness

Level 1 Antiterrorism Awareness


American Military University

oPursing Bachelor of Art in Management – Concentration: Leadership

Grantham University, 3.8 GPA

oAssociates of Science in Electronics and Computer Engineering Technology

Cum Laude, 2014

U.S. Army Quartermaster School - Advanced Individualized Training

oUnit Supply Specialist – Logistics Training

Honor Graduate, 2009

Employment Experience

Michelin North America, Sandy Springs SC 7/2016- Present

MP2 – Process Specialist

Lead root cause analysis investigations, identify issue, provide issue resolution and complete implementation and validation confidently.

Implement and monitor business programs and policies into the daily operations of 40+ personnel.

Support and consult on package level operational issues and solutions affecting the product development process

Implement a wide range of advanced repair methodologies in repair strategy and able to complete actions others are not fit to do.

Prepare risk and vulnerability assessments (quarterly, monthly, weekly and daily) to propose and recommend safety measures with minimal capital investment.

Develop strong technical acumen from experience on line through coding different systems/machines, interpreting production process data and writing technical recommendations for maintaining quality levels for peers and leaders.

Exude leadership through my understanding of business strategy and associated requirements to ensure execution as expected or better on all projects assigned to me.

Lead the way in maintaining technology templates, engineering change workflows, plant policies and efficient risk management routines.

Perform manual and automated quality assurance (software application testing) all resulting in successful releases.

Michelin North America, Sandy Springs SC 5/2011 – 7/2016

MP1 – Polyvalent Operator

Implemented and monitored business programs and policies into the daily operations of 20+ personnel.

Briefed upper management daily with new developments and provided additional review of policies and standard operating procedures.

Provided advanced troubleshooting to analyze problems and develop solutions to meet product designs’ standards and final specifications.

Aided in identifying more efficient methods for repairing line equipment, resolving software application issues and applying steadfast resolutions.

Performed manual and automated quality assurance (software application testing) all resulting in successful releases.

Performed complex product design activities on web and database applications to achieve ‘zero-to-minimal’ defect ratios, along with identifying and correcting any defects on the level 2 printout.

Coordinated with multiple business units to develop cross-collaborations and improve business needs.

United States Army National Guard 8/2008 – Present

Operations Sergeant

Prepared and led executive staff meetings with command level executives daily on system status changes, local intelligence information formally and informally.

Presented Secret Level mission briefings to high-ranking military and civilian leaders on separate engagements.

Validated changes on critical assets and verified user and program authorization.

Daily use of NIPR and SIPR accounts.

Deployed 3 times and have developed an advanced ability to adapt to change well.


Microsoft Office Suite 2016, Public Speaking, Advanced Leadership Experience (Civilian and Military), Ambitious, Articulate, Communicating, Motivating, Management, Detail-Oriented, Goal-Oriented, Determined, Self-Motivated, Resiliency, Dependable, Educated, Flexible, Honest, Fitness-Minded, Responsible, Problem-Solving, Confident, Team-Building, Logistics, Customer Service, Creative, Meticulous, Patient, Punctual, Technological, Resourceful, Energetic, Team-Building, Proactive, Security.

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