Manager Data

Tolan A. Washington

*** ******* ******, **** ****** NJ 07052

Phone: 973-***-****

Email: ac4cip@r.postjobfree.com

Summary: Results oriented, organized professional skilled at orchestrating tasks, policies, and procedures to achieve project goals. Exceptional relationship and communications management skills, along with working knowledge of IP networking, tele-communications, and desktop support.

Professional Profile

Twenty plus years of real-time trading floor support of Financial and Capital Markets departments in the Interdealer Broker space.

Advanced MS SharePoint Online skills including Site Creation, Task List with alerts, WebParts, User and Group permissions, Site Workspace, Document Repositories, and miscellaneous Administrative task

Successfully managed numerous Market Data related projects to fruition on-time and within budget parameters including Data Center and Disaster Recovery build outs.

Formidable working knowledge of vendor contracts as it relates to SLA, SOW, RFP’s, and Material Terms while working with procurement, legal and compliance teams.

Exceptional relationship, communication, budgeting, and risk management aptitude.

Strong at building process and procedures around complex task while incorporating efficient workflows.

Work Experience:

Bank of America June 2016 – September 2016

Program Manager/Product Specific/ Consultant

Manage global multidisciplinary projects with European and Asian partners specific to Bloomberg B_Pipe, Bulk Data and Professional Services.

Coordinate with application developers and other technologist to analyze data usage, document project plan and publish weekly reports

Research and review Bloomberg contract agreements while working with Vendor and Sourcing managers to document the negotiation process.

Maintain up to date reporting slides for global meeting with portfolio manager

Create documentation of market data usage and develop remediation plans using SharePoint 2010 for tracking, reporting, and collaborating with global project management teams.

Scotiabank August 2015 – June 2016

Senior Project Manager/Support Analyst/ Consultant

Plan and Coordinate disaster recovery tests, document test results and disseminate results to all stakeholders.

Develop process and procedures around IT related task to create efficiencies using a Six Sigma Green belt and ITIL approach.

Initiate new projects and manage them based on requirements by the lines of business.

Manage installation and provisioning of data circuits to third party services

Coordinate end user testing of services, document results and manage communication to stakeholders utilizing MS SharePoint 2010

Perform reviews of tickets within one’s own ticket queue to ensure that tickets are being created, logged, and prioritized correctly using the Service Now system.

Provides monthly reporting and analysis to Senior Manager on Project status, new initiatives and issues.

ICAP Services North America, Inc. March 2004 – September 2014

Market Data Support Manager

Managed day to day operations and support of all Market Data and Back office services for up to an 1100 position Fixed Income, Equities, Capital Markets, Futures and Commodities trading floor.

Managed and maintained working relationship with all market data vendors with emphasis on contracts, cost and service level agreements.

Supervise all projects related to the implementation, deployment and maintenance of all market data, trading and clearing environments.

Performed annual risk analysis for all market data, trade reporting and back office systems for quantitative and qualitative risk tolerance.

Maintain detailed documentation on all facets of the market data environment for support and reporting purposes utilizing MS SharePoint.

Provide desk and senior management with recommendations for annual budgets and forecasting of market data services along with quarterly allocations reports.

Garban Intercapital (Acquired by ICAP) April 2000 – March 2004

Senior Market Data Support Analyst

Coordinator of pre and post-merger acquisition of Garban and Intercapital employees as it relates to required market data services.

Provided pertinent user profile documentation for the transition and relocation of all market data services.

Oversee and coordinate work schedule for a staff of three floor support personnel.

Real time trading floor support of large trading floor, back-office and executive level personnel.

Directed projects related to the implementation, deployment and maintenance including updating support documentation of all market data and clearing environments.

Maintain an accurate inventory of all Garban market data services and related equipment.

RMJ, Noonan, Astley & Pearce (Acquired by Garban) March 1996 – April 2000

Market Data Support Analyst

Coordinated the transitions/integration of all market data related services during the RMJ-ICAP merger.

Trade floor support for large trading floor, back office and support personnel

Provided support for all projects, MACS (moves, adds and changes) and implementation of new market data services.

Developed and maintained internal data base with detailed documentation of all user profiles.

Maintained an accurate inventory of RMJ, and Noonan’s market data services and related equipment.

Education and Special Skills:

Successfully completed PMP/CAPM course at BTII Institute May 28,2015

PMI Institute Member since June 2015 #4098991

Six Sigma Green Belt Certification ID#729**********

Six Sigma Yellow Belt Certification ID#340**********

Certificate of completion: Intro. to Technical Analysis, Equity Trading, Derivatives, FX and Capital Markets at New York Institute of Finance

BS Economics, New Jersey City University anticipated graduation date: Spring 2018

Advanced Microsoft SharePoint, Excel, and PowerPoint skills.

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