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Manager Quality Assurance

Wake Forest, North Carolina, 27587, United States
February 05, 2018

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Allen Stroud * M: 919-***-**** * Wake Forest, NC


More than 16 years experience in logistics/supply chain, working in operations in order filling, reserve stock replenishment (RSR), receiving, and support departments-- quality assurance, transportation, systems. Start up manager, New Store Ambassador.


Transportation/Quality Assurance/Systems Manager June 2006-Present

Wal-Mart Distribution Center #6091, Henderson, NC

2016 and 2017--100% scores on internal Systems Compliance Review

Systems-Setup and revoke security and systems access

Systems-Point of contact (POC) for all logistic system outages/upgrades

New Store Ambassador-POC for all new Supercenter/Sams Club setup and deliveries

Systems-Process billing for different commodities and verify accuracy

Systems-Maintain security password/user ids, troubleshoot/train for new systems installs and upgrades

Systems-Monitor and process Outside Storage billing during Holiday season

Trans.-Responsible for daily and weekly Level of Service (LOS) Reports

Trans.-Track inbound/outbound trailers for proper documentation and departure times

Trans-Assist and address OTR driver issues

Trans-Resolve delivery issues scheduling/lost pallets with stores and clubs and schedule pick-ups

QA-Maintain audits for Yearly Food Safety Audit

Reorganized the Storage trailer process for items being shipped.

QA-Maintain all inventory control functions, cycle counts, slot new items and maintain item cube checks

QA-Maintain and make adjustments to inventory

Manager of RSR/OF June2005- June 2006

Wal-Mart Import Distribution Center #6088, Williamsburg, VA

Managed Reserve Stock Replenishment (RSR) and Order filling departments

Maintained number 1 department out of 4 shifts

Lead start up of new shift and trained associates Walmart and 3rd party associates.

Suggested and implemented rotating schedules for all-managers meetings

Participated in company softball and other volunteer events

Manager of DBP/Order filling Sept. 2001 to June 2005

Wal-Mart Distribution Center #6029, Hurricane, UT

Assign associates to specified work areas based on volume

Monitor volume and hours worked by all associates for Cases per Hour

Financial emphasis on Case per Hour metric and monitoring overtime

Lend associates to other areas based on warehouse needs

Cross-trained in all associate job functions for DBP and Order filling

Mentored associates who were interested in manager/supervisor positions-3 promotions

Volunteer for CMN and other community events

Manager of Slashing Department

Inman Mills, Enoree, SC May 2000 to May 2001

Monitored and maintained various style specifications

Accountable for ordering section beams for style make-ups

Planned and scheduled for two slashing departments

Made weekly inventory checks on chemicals used in processing

Responsible for weekly inventory audits on sections beams

Established a cross-training program for employees

Manager of Twisting/Winding/Reeling

Karastan Spinning, Greenville, NC June 1998 to May 2000

Responsible for assigning employees to Twist/Wind/Reel equipment based on style flow for the shift

Developed computer-generated, daily and weekly production reports

Throughout shift, responsible for changes that may be needed with employees and equipment.

Restructured end of shift set up which increased production by 15%


Bachelor of Science in Industrial Engineering - December, 1997

East Carolina University, Greenville, NC

Associate in Applied Science in Industrial Engineering Technology - May, 1994

Lenoir Community College, Kinston, NC

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