Sailaja
860-***-****/***********@*****.***
Professional Summary:
* ***** ** ** ********** with 5 years of experience in Salesforce.com Administration, configuration and development with lighting components.
Extensive experience in developing Apex Classes, Triggers, Visual force pages, writing Workflows, Force.com API.
Experienced in analyzing business requirements and implementing them to Salesforce custom objects, master-detail relationships, lookup relationships.
Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
Worked extensively on various "Service Cloud" in salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
Hands-on on all SDLC's phases like Requirements study, Design, Development and Implementation and Maintenance stages of various projects.
Involved in the Scope & Estimation for Software projects for few cases using FPA and Work Break Down techniques.
Handled Migration Projects and Possessing sound knowledge in database management and backend programs (stored procedures, triggers, functions etc.).
Expertise in Apex to implement the complex business logic within Governor Limits and Test Class Framework.
Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader.
Expertise in Web Services and Implemented SOAP, REST and METADATA API's for different integration requirements.
Experience of integrating applications with other existing applications.
Good experience in working on Eclipse IDE for writing business logic in Apex programming language.
Handled validation on client side using validation controls and custom validations on JavaScript.
Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Record Types, Email alerts, Reports, Dashboards and Tasks .
Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements.
Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
Technical Skills:
Salesforce Technologies
Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, VisualForce (Pages, Components & Controllers), S-Controls, Apex, Web Services.
Salesforce Tools
Salesforce CRM, Salesforce SFA, Apex Custom Controllers, Apex triggers, Apex classes, Apex web services, Visual force Pages, Eclipse 3.4, Force.com IDE, Apex Data Loader, SOQL, SOSL, Workbench, Analytical snapshots, eTFS, Jenkins, Workflows and Approvals, Case management Automation, Sandbox testing.
CRM Applications
Salesforce.com: Sales Cloud 2, Service Cloud, Chatter
Force.com: Custom Cloud, Product offering
Salesforce.com: Reporting and Analytics of Sales, Service and Custom Cloud
Salesforce.com AppExchange: Application for code backup and sub versioning within Salesforce
Web Related
HTML5, Java Script, Ajax, CSS, XML, DHTML, C,C++, JQuery
Languages
Apex, HTML
Certification:
Certified Salesforce.com Administrator (ADM 201)
Certified Force.com Developer (DEV 401) / Platform Developer
Certified Salesforce.com Advanced Administrator (ADM 301)
Education: Bachelors in Computer Science, SK University.
MAERSK, Charlotte, NC Jul 2015- Till Date
Salesforce Developer
Performed both the roles of Salesforce Developer and Administrator in the organization.
Involved in meetings with the team members to discuss the progress of the Project, Milestones Achievements and Work Delegation.
Hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
Built custom Salesforce Partner Community.
Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
Worked with various "Service Cloud" modules in salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, and Campaigns etc.
Developed various Custom Objects, Tabs, Components, Visual Force Pages, and Controllers lighting components.
Implemented Web Services Using SOAP, REST and METADATA API's for different integration requirements of the client.
Built Salesforce Community notification system that update Community users when new notifications arrived through Visualforce interface.
Deliver continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design and project co-ordination.
Developed Apex Classes and Apex Triggers for various verticals in the organization and deployed workflows and approval processes for opportunities and case management.
Created and used Email templates in HTML & Visual force, and developed Apex Classes and Apex Triggers for a healthcare product.
Worked with wireframes, XHTML, JavaScript, JSP code and CSS that contributed to user-centered design (UCD) efforts of Web pages.
Handled validation on client side using validation controls and custom validations on JavaScript.
Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic with lightning components
Environment: Salesforce.com platform, Sales Cloud, Service Cloud Apex Language, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Control, HTML, Java Script, CSS, XHTML, DHTML, XML, Web Services, SOAP, UI, Eclipse, SOQL, SQL.
Client: Diebold Inc, Canton, OH. Sept 2013 to Jun 2015
Role: Salesforce Developer/ Admin
Responsibilities:
Develop object structure of the application for business requirements.
Developing Visualforce pages, custom controllers and extension classes for entering data.
Developing scheduler services and triggers for different requirements and record creation.
Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
Developing Visual force pages and custom controllers for data entry and search
Create the test classes for web services and Creating Batch classed for scheduling Web Services.
Generating WSDL from the Sandbox and implement in other applications and Handling the Governors Limits in the different scenario.
Worked on REST/SOAP Web service to integrate sales force with third party systems.
Thorough understanding of SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application
Strong knowledge of Agile Software development methodologies.
Worked on Sales Cloud Global Deployment.
Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE's.
Developing future classes, Batch classes, writing Test Class & Deployment to Production using Eclipse.
Created many Custom Objects, and provided many Lookup relationships, Master Detail relationships.
Worked on User's, Profiles, Roles, Permission sets, Groups and Queue's, in Manage Users Section under Administer Setup section.
Implemented several Validation Rules, Workflows, Filed Updates, and Email Alerts using HTML Email Templates to meet the requirement.
Used JavaScript and CSS and HTML 5 in Visual force pages development, event action in the page, and design of fields and layout of the page.
Generated all kinds of Reports and Dashboards provided by salesforce as required by business.
Experienced in deploying the Apex code, Triggers, Custom objects, Reports, Report Types, Workflows, page layouts, Record types using outbound change sets in Sandbox to Inbound change sets in Production
Environment: Salesforce.com platform, Apex, Sales Cloud, Visual Force, Data Loader, SOAP, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls.
Client: Seagate, Scotts Valley, CA. Oct 2012 - Aug 2013
Role: Salesforce Developer/Admin
Maintained and created workflow rules, validation rules, formula fields, Approval processes and escalation rules.
Reengineered current CRM SFDC system to use the standard core SFDC functionalities.
Territories to identify the individual zones, Product Hierarchy to reflect multiple prices.
Worked on implementing new business logic using Apex code (Classes, Triggers and VisualForce Pages).
Developed various Custom Reports and deployed them for different business user levels.
Imported data from excel sheets in to "Sales Cloud" like Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
Personalized Tabs for various business user groups and business centers.
Designed workflows for email alerts, lead escalation, automated lead routing, and task creation.
Approved Chatter for the organization and to verbalize with users in the organization.
Designed and assembled custom applications using Visualforce.com and Force.com.
Played lead role in managing Salesforce help desk/triage process and Salesforce Steering Committee for problem reporting and change requests.
Customize Salesforce.com fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
Created and managed complex workflow rules, data validation, and system triggers.
Supported, enhanced and developed solutions on the Force.com platform, utilizing the Force.com API, APEX, Visualforce, price configurator tools and integrating apex applications.
Customized SFDC fields, page layouts, record types, searching, list views, queues, reports, and dashboards. Maintain and create workflow rules, validation rules, formula fields, escalation rules, auto-assignment rules.
Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Controllers, Service Cloud, Sales Cloud, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls Pages, Data Loader, HTML, Java Script, Eclipse, Windows XP.
Client: Jarus Technologies, India. Aug 2010 to Sept 2012
Role: Java Developer
Responsibilities:
Involved in designing and coding JSP's, Custom tags, client validation code using java scripts, java classes for controllers, data access layer to support multi account type login.
Used My Eclipse IDE to develop the system.
Designed and developed the front end using HTML, JavaScript and JSP.
Developed and Deployed Java Servlets and JSP for session management.
Responsible for creating Java bean classes.
Written test classes using JUnit to test the Action Class.
Developed several stored procedures/Triggers for automated action items to integrate with default tracking module.
Created SQL queries and stored procedures for CRUD (create, read, update and delete) operations on database.
Environment: Core Java, JSP, J2EE, Eclipse IDE, HTML, DHTML, JavaScript, XML, CSS, MySQL, PL/SQL, Oracle.