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Manager Service

Houston, Texas, United States
February 06, 2018

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Basavaraj Javaregowda


** ***** ** *********** ********** across a broad range of technical and leadership functions. Highly motivated, experienced technical professional with strong technology and data management skills. Proven success in cloud computing, design and development of systems solutions meeting organization's business needs. Excellent communication skills with a history of developing effective relationships with technical teams as well as senior management.


Specialized in HPE(Microfocus) tools uCMDB/UD,NNMi, BSM, Sitescope, Opsware, Vertica and other tools Hadoop, Service-Now,Tableau.

Experience across all the aspect of SDLC(Development, Config Management, Implementation,Consulting,Testing, Leading, Project & Program Management)

Specialized in managing and coordinating global teams spread across geographies and time zones

Developed project governance and control procedures, identification of project roles & responsibilities, project resources & allocation, developing overall project plans, milestones etc

Hands on experience in Oracle database -SQL,PLSQL and Python programming


Hardware / Platforms

HP-UX, Linux,VMware, and Windows NT-10 and Windows 2000-2016 Servers

Programming Languages

PL SQL, Python and R


Oracle,MS SQL,Mongo

HPE(Microfocus) and other Tools

uCMDB, NNMi,Sitescope,, HPBSM,Vertica,Hadoop and Service-Now,


Tableau, Qlikview, AWS, ITIL, LDAP, Project Management, SSH, System Administration.

Work Authorization:

Approved -H-4 Visa with EAD.

Projects undertaken:

1.GE Capital, USA CT

Technology/Tools: GE Datacenters Consolidation and Application Mapping, uCMDB/UD, Service-Now, CAMP,HP Asset Manager and Oracle (PLSQL programming and Python scripting) April-2013 – August 2017

Driven complex technical projects to support the Data Center consolidation, provides an automated method to discover and maintain an inventory of assets in a datacenter. The solution identifies network, server and storage devices. Complete visibility to the infrastructure.

Up to date infrastructure repository to answer compliance and audit concerns.

Understand application dependencies on the infrastructure, Validate infrastructure transformation planning and move integrated with SNOW, CAMP and HP asset Manager

Responsibilities:Installation configuration, discovery, Application mapping, integration and customization using Python scripting,

Asset Manager and Service-Now Administration

Database integrated with CAMP database using DB link and pl sql programming

Report generation and analyzing the data

2.MassMutual, USA MA

Technology/Tools: MassMutual ITSM Project (CCRM) uCMDB,HPSM,NNMi and BSM

August 2011 –April 2013

This project covers the processes and technology for Change and Configuration Management,

The goals and objectives are- Design, install and configure UCMDB, perform discovery of MassMutual computing infrastructure and map up to 5 application using application signature

Design, install, and configure Service Manager Core application, and the Change and Configuration modules. Perform integrations between Service Manager, UCMDB, and Release Control.

Use out of the box discovery patterns included in HP Universal CMDB, Integrate core data, such as people, users, departments, and locations.

Leverage out of box features and functionality.

Responsibilities: Technology Consultant for uCMDB,NNMI,BSM and customization using Python scripting and PLSQL

3.Project/Customer: GrameenPhone OSS service

Technology/Tools: Oracle PL SQL, OVPI,Temip and NNMI

May 2009 –August 2011

Activity: Development/Customization of Performance Management & Reporting – HP PI

Maps Data loading for the TeMIP Maps,Inventory data loading for the TeMIP & PI.

TeMIP Network Data load for TeMIP Fault management FM & PM Integration

Responsibilities: PL SQL Programmer and OVPI consultant

4.DU, Dubai: August 2006 –May 2009

Technology/Tools: HP Operation Manager,NNMI HP Service Desk, UNIX, Oracle

Developed UNIX Shell scripts for monitoring the threshold limit of the servers, Installed and configured Oracle Database as part of the application implementation. Troubleshooting the Database connection. Performed Applications monitoring using HP Operations Manager. Developed HP Operations Manager template policies. Developed Custom scripts for the HP Operations Manager template policy. Supported for HP Operations Manager for day to day activities. Performed requirement Analysis with customer SMEs, creation of design, development, testing and deployment. Deployed Service Desk Clients. Integrated Service Desk with Operations Manager for trouble ticketing. Supported for Service Desk for day to day activities.

Responsibilities: Technology Consultant for NNMI, OM and PL SQL programing

5.Saudi Telecom Company, Saudi Arabia: Jan 2005-Dec-2005

Technology/Tools: Granite Xpercom, UNIX, Oracle

Developed PLSQL and UNIX Shell scripts (with the user of advanced tools SED and AWK) to extract Network Element Information and process to a centralized database, embedded the SQL utility for database administration, to perform import and export of the database dumps. Led data migration and OS administration activities, for data reconciliation process

Responsibilities: Technology Consultant for Granite Xpercom and PL SQL programing


Bachelors of Engineering (Computer Science)


Received awards at HPE for outstanding performance. Awarded “Star Performer” for the leadership role on GEC Project at HP(Hewlett-Packard). Received “E-Award” at HP for critical contributions on two separate projects (Saudi Telecom and Du telecom Dubai)

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