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Manager Service

Hyderabad, Telangana, India
February 06, 2018

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Harshavardhan Reddy

Contact Number: + **779*******

Email ID –


To enhance my working capacities, professional skills, business efficiencies and to serve my organization in best way with determination and commitment.

Having 4+years of IT industry experience in the Domain of Identity & Access Management Services and UNIX and Windows environment.

Have Strong understanding of Unix plat forms like RedHat Linux, Sun Solaris, and worked on multiple application projects for the technology Sun One Directory Server (Ldap), good hands-on experience on CA Siteminder6.0/12.5, SPS 6.0/12.52(secure Proxy server or CA Access Gateway), Novell Edir, Novell IDM, Federation (SAML), Forge Rock, Oracle Directory Server, certs like SSL -Verizon certificates.

Have Strong experience in IT service management & SLA management, change management.

Experienced with ITSM tools BMC Remedy & Service Now.

Preparing the standard operations procedures for any new configurations & work process.

Possess good technical knowledge, analytical and communication skills. To enjoy symbiotic relationship with employers, be a successful team player and undertake necessary efforts to keep myself updated on latest technological.

Technical skills:

• CA Site Minder Administration Version R6, R12, R12.5, R12.51,12.6

• CA Secure Proxy Server Version R12 SP3, R12.5

• CA Federation Manager Version R12, R12.5

• Forge Rock Open DJ OpenSSO 10.x, OpenAM 11.0.2(ForgeRock), OpenDJ

• Novell IDM, Novell eDirectory

• Webserver’s: IIS 7, IIS 8.5, Apache 2.2.x, Oracle I Planet,

• Sun One LDAP 7,Oracle LDAP 11 g

• Application Servers: WebSphere 7.0, Jboss 5.1, Tomcat

• ITIL TOOLS Remedy, Service Now(Snow), HP.

• Platforms Used: Windows 2008,2012 R2, Linux, Solaris,

• Certs: SSL -Verizon certificates

Work Experience:

• Working as an IT Profession -1 for one of the leading client Zurich –farmers insurance, Foremost insurance,21st century and Bristol west insurance on payroll of DXC (Legacy computer Science Corporation(CSC) and HP).

Company: DXC Technology (Computer Science Corporation(CSC) and HP)

Project Name: Zurich –Farmers insurance, Foremost,21st century, Bristol Insurance

Role: IT Professional -1

Technology &

Environment: Sun Directory Server 5.2, Oracle Directory Server, CA Siteminder 6.0/12.5/12.6 Solaris 9, Secure Proxy server(SPS),Novelledir,Novell IDM,Windows 2008,Federation (SAML), RedHat Linux, Sun Solaris 10


Currently working for DXC as an IT Professional-1 for the application support/management for IAM technologies. The team handles all issues through the Snow ticket based system and working all platforms within Zurich SLA policy. The team responsible for Global intranet & extranet users, service accounts and their applications. On critical issues team is responsible for initiating a bridge for resolving the issue along with coordination of application support people, members, managers and respected escalation matrix people from IM team.


• Managing and supporting more than 80 servers that are part of LDAP/SSO production, Test and Dev environment.

• Installation, Integration and configuration of CA Siteminder 6.0 /12.5x, SPS 6.0/12.52, Sun One Directory Server (Ldap), Oracle Directory Server (LDAP) with Windows & Unix servers.

• Installing and configuring the web agent in IIS and apache webserver.

• Support 24*7 Zurich – farmers-insurance, Foremost SSO environment issues for protected resources.

• Support 24*7 Zurich –farmers-insurance, Foremost Ldap related application issues.

• Taking responsibility of attending the Change review calls (CAB) for any changes related to LDAP, SSO applications.

• Supporting for Novell Edir User termination & Siteminder Password pre-expiry, User deletion.

• Managing and supporting Novell Driver’s & I- manager.

• Configured 6 to 12.52 Secure Proxy server’s (SPS) for New Test & dev environments.

• Supporting and maintaining Zurich – farmers Lifenet SSL certificates (Verizon) for secure proxy server (SPS) environment.

• Implementing the Cross Domain Single Sign on (CDSSO) for the applications in different domains.

• Managing and supporting server load balancing and referral list update for the environment.

• Onboarding the applications and implementing the Single Sign on (SSO) using the Siteminder.

• Analyze LDAP and Siteminder logs for performance optimization.

• Participated 20 plus Disaster recovery (DR) activities.

• Configuring new objects classes and attributes to the schema as per the application requirements.

• Managing the user, group and roles entries in the LDAP.

• Configuring the replication and referrals to enable multi master replication.

• Supporting various applications which reads Ldap repository, in case of authentication related issues debugging logs and along with application support team resolving the issues on timely manner.

• Handling the responsibilities of service management and change management.

• Handling the problem outages and working the root cause analysis (RCA).

• Preparing the standard operations procedures for any new configurations & work process.

Harshavardhan Reddy

Contact this candidate