Technical Support Service

*** ***** ******

Wingate, NC *****

Home - 704-***-****

Cell - 704-***-****

Email - *******@*****.***

Jeff Wood

January 2nd, 2012 to January 19th 2018 – Southern Fabricators, Inc.

Shipping / Receiving Coordinator

Group Lead / Assistant Supervisor of Shipping Dept.

Coordinate delivery of customer products to various locations.

Assure correct pulling of orders from specific locations.

Monitoring correct inventory counts and locations of product.

Assure proper shipments for delivery (Write Up – Check off)

Receive metal with use of standard tape measure and calibrated Caliper device

Gather correct purchase order documentation.

Create Purchase Orders for offsite vendors

OSHA Certified Fork Lift Operator

5 S Certified

OSHA Certified 5 Ton Overhead Crane

June 2007 to 2012 - RX Textiles

Shipping and Packing Foreman

In charge of Materials Management and over one million dollars of Inventory control.

Increased productivity by using my organizational skills.

Responsible for shipping all manufactured products to Customers throughout the US and Internationally in a timely and efficient manner.

Responsible for making sure products are packed properly to Customer Specs.

Supervised five employees in the Materials Control Department.

OSHA Certified Fork Lift Operator.

Increased shipping dollars from less than $75000 a month to over $400,000 per month.

1998 - 2007 Shands at the University of Florida Gainesville, FL

Lead Technical Service Rep:

Assisted our management and supervision in an approximate 10,000 User environment in the Call Center consisting of Sixteen Technicians.

Maintained computer hardware inventory and specialty software for seven Medical Centers and thirty two Medical Clinics.

Managed and led special Projects.

Worked closely with Infrastructure and Technical Support in troubleshooting and evaluating Network and Server Malfunctions.

Created Service Level Agreements for specialty Software implementation and for non-Shands HealthCare Users.

Extensive direct contact with PC users and customers, problem solving, giving technical advice and training customers of products and services offered.

.1980-1986 US Army

Nuclear, Biological, Chemical Warfare.

Special Operations with Reconnaissance Unit.

*Personal References available upon request

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