***Crosscreek Dr. Abingdon VA ***** 276-***-****)

ac4by8@r.postjobfree.com

Karen Adkins

Objective: To obtain a position where I can utilize my education and experience that enables me to makes a positive contribution to the organization.

Education: October 2012- December 2012

Virginia Highlands Community College

Certified Phlebotomy Technician- NHA

Phlebotomy program certification

Externships completed at Johnson Memorial Hospital

August 1985 -June 1989

High school diploma

Employment History

PathGroup ( Hibernian Nephrology ) August 2016 - present

Phlebotomist and laboratory technician

Bristol Regional medical center July 2014 - December 2016

Phlebotomist11 for all floors, including New Life Birthing Center, Select Hospital and psychiatric ward.

Fresenius Medical Care (Abingdon Dialysis) August 2013 - November 2013 Patient care technician. Upheld HIPAA guidelines & confidentiality of all patients. Performed any pre or post blood work, Set up dialysis machines. Performed dialysis treatment as ordered by doctor.

Ked Plasma, April 2013- August 2013 Donor Floor Technician

Complied with established job safety practices. Blood pressure

Donor Floor, set up and take down machines, plasma draws,

Screening, taking vitals, pulse, temp., Capillary sticks to screen HCT & protein levels. Using safe performance of the work assignment, and Conducted inspection on all equipment daily. Average donors processed daily through center 110-135

Volunteer: Wesley Clinic Abingdon VA February 2013- present

Marsh Propane: July 2011- March 2012 & July 2012- February 2013

Cash handling daily, data entry, receive and document payments. Credit checks,

Administrative assistance, answer customer inquiries both on the telephone and in person, established customer accounts, schedule deliveries, computer customer billing, preparing daily deposits. Accounts receivable and collection calls. This job requires close coordination between team members for daily operations also conducted inspection on propane tanks. All employees had to be knowledgeable operating principles of equipment and products. Identified product defects. Complied with established job safety practices.

Southern States: April 2011- July 2011 & March 2012- July 2012

Front cashiers, cash handling, sales floor, customer service. Customer service associate, received payments on customer's accounts, sales of feeds and animal health products. Daily count of cash drawers.

Convergys: October 2010- December 2010

Delivered improved operational effectiveness, increased speed-to-market, enhanced customer satisfaction and accelerated revenue growth, creating a sustainable competitive advantage for organizations. Responsible for customer's accounts, sales of company products.

Lowes Home Center: August 1995- October 2010- Cash handling daily,

Customer service associate, responsible for maintaining customer accounts. Accounts receivable and sales of over 10,000 in store and special order products. Switch board use, store set up, Hazmat & safety training. Refund specialist: responsible for retrieving credit on merchandise also loss prevention, maintained customer computer tracking files such as: stock merchandise, shelf pricing, tags, signage, auditing pricing, and inventory control. Worked in cash office and was responsible for daily counts of register tills.

Head Cashier: responsible for each cashier, register tills, training cashiers, customer service associates, credit card and in store account set-up.

Honors/Certifications

National Certified Phlebotomist

Phlebotomy program certification F6K3G5Z3

CPR certification (Health care provider) American Heart Association

Customer service awards