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Program Manager Security Officer

Cherry Hill, New Jersey, United States
February 03, 2018

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**** *. **** ******, ****** Heights, NJ 08035



Experienced supervisor and technical expert, skilled at criminal investigations, managing teams, setting organizational priorities, and mentoring junior employees in addition to having a Top-Secret clearance. Known for ability to bring out excellence in individuals and motivate team members to achieve their potential while working toward common goals. I possess a comprehensive background in compliance inspections, criminal intelligence, protective services, logistics/physical security, and forensics support derived from conducting domestic and global operations.

• Fraud Detection

• Forensic Data Analysis

• Crime Scene Analysis

• Threat/Vulnerability Analysis

• Suspicious Activity Reports

• Physical Security

• Global Logistics Management

• Executive Leadership Advisor

• Financial and Intelligence Analysis


VRC Investigations – Denton, TX 2017 – Present

Special Investigation Unit

• Conduct independent investigations into possible fraudulent insurance claims; evaluate and advise claims adjustors with regards to the outcomes

• Licensed Private Investigator; responsible for daily scheduling and inspections of all assigned claims U.S. Army Criminal Investigation Division – Fort Dix, NJ 2015 – 2017 Supervisory Special Agent (Program Manager)

• Fostered a positive command climate. Avoided assigning unnecessary tasking’s and distractions in order to maintain high standards of support to community and senior leaders, resulting in the passing of an Inspector General inspection with 93%

• Conducted daily inspections of all investigations, equipment and personnel in order to further develop strengths and improve office shortcomings

• Recognized by battalion leadership as developing and maintaining the best office which resulted in minimal supervision of daily missions

• Applauded by USACIDC task force and attorneys for the managing the largest group of Guard Recruiting Assistance Program

(GRAP) Special Agents in USACIDC; recovered over $200,000 in fraudulent pay and allowance transactions

• Personally selected by senior USACIDC officials to be the Supervisory Special Agent of the office. Presented unwavering professionalism and self-confidence to lead subordinates to complete any mission or task U.S. Army Criminal Investigation Division – West Point, NY 2013 – 2015 Assistant Supervisory Special Agent (Assistant Program Manager)

• Completed over 200 felony level investigations, including 9 deaths, with a 97% solve rate; most of which garnished the interest at the highest levels of the Army, senior DoD officials, Congress and the media

• Routinely assumed duties as Supervisory Special Agent when the incumbent was absent. Completed all reports, mission, congressional inquiries and investigations well before suspense dates, resulting in a streamlined low stress environment

• Received laudatory praise from senior leadership at West Point, along with attorneys and other law enforcement agencies which reflected positively on the office and made USACIDC a trusted organization in the community

• Recognized by senior DoD officials for completing 32 protection missions for the Secretary of Defense, Chief of Staff of the Army and other counterparts with zero incidents across the 7 state area of operations U.S. Army Criminal Investigation Division – Fort Hood, TX 2011 – 2013 Team Leader

• Selected by office seniors to be the assistant director of the largest Special Victims Unit in the U.S. Army; furthermore being chosen above peers for more serious and sensitive investigations resulting in a 90% solve rate

• Recognized by commanders and attorneys for being directly responsible for the resolution and prosecution of a complex child sexual assault investigation spanning over multiple states and involving various agencies

• Recognized by team director as an expert in investigations when a previously unknown 20 year old rape investigation was solved and prosecuted

• Multitasker capable of conducting over 200 investigations while focusing on training and developing team members for greater SHAWN G. KEYES, PG. 2

responsibilities which resulted in drastic improvements in standards and quality

• Chosen by the Supervisory Special Agent to lead the Economic Crimes team. Conducted crime prevention and analytical surveys which developed the identification of 12 National Guard recruiter fraud investigations and the recovery of over


• Distinguished by the Battalion Commander for serving as the subject matter expert in developing and training three deploying Military Police teams for combat security operations, making them have a successful mission Third Army – Camp Arifjan, Kuwait 2010 – 2011

Detachment Commander/Personal Security Officer

• Recognized by senior Army leadership for mission dedication by being selected as the Agent of the year, in addition to being nominated into the Military Police Commandants 100

• Implemented a comprehensive training regime that focused on improving and sustaining individual and collective skills to ensure team competency and confidence, this resulted in being the new standard for high threat protection training

• Planned, coordinated and supervised more than 190 high threat security operations for senior level government officials, to include Congressional delegations

• Selected by senior level DoD official to be a detachment commander/personal security officer the Commanding General of the Third Army / U.S. Army Central (USARCENT) on a 24 hour basis; a position normally for higher ranking individuals

• Selected by the Commanding General to deploy forward for a 30 day U.S. Army high priority mission while providing all logistical and security support for the seven person mission 521st Military Police Detachment (CID) – Camp Arifjan, Kuwait 2009 – 2010 Detachment Supervisor

• Recognized by USACIDC leadership for diligently seeking new ways to modernize and streamline office procedures, which resulted in a 20% reduction of expenditures

• Provided all logistical and operational support for the 31-member International Contracting Corruption Task Force; while managing a $2 million dollar budget with zero deficiencies

• Responsible for developing a training program for incoming protection details in security and operations, greatly enhancing their ability to complete the mission

• Chosen by senior leadership to deploy and establish the first ever forward detachment for the largest battalion in USACIDC, resulting in a quicker response time for visiting officials

• Acknowledged by the battalion commander for planning and conducting over 30 high threat protection missions and security assessments for senior DoD officials resulting in a battalion award U.S. Army Protective Services Battalion – Fort Belvoir, VA 2007 – 2009 Mission Special Agent in Charge

• Recognized by senior level DoD officials for being selected to coordinate and conduct all security operations for the Secretary of Defense, Deputy Secretary of Defense, formers, and foreign counterparts during official visits worldwide

• Coordinated and executed multiple high profile events, such as NATO Summits, for senior DoD officials

• Chosen by Battalion leadership, due to technical and tactical experience, to lead a team of peers into Afghanistan for 60 days in support of senior DoD official visits.

• Conducted all personal security vulnerability assessments for senior DoD officials in the southwest Asia area which resulted in enhanced procedures for them and their official details U.S. Army Criminal Investigation Division – Fort Drum, NY 2005 – 2007 General Crimes/Drug Team Investigator

• Developed a target analysis file into pay and allowance fraud which resulted in approximately $250,000 being recovered

• Recognized by Battalion leadership for aggressively pursuing and solving a larceny investigation wherein $10,000 of sensitive equipment was returned to military control

• Conducted over 150 felony criminal investigations in support of Fort Drum and surrounding local communities with a 95% solve rate

• Selected above peers to run a joint drug task force which resulted in the prosecution of multiple individuals selling illegal drugs to Soldiers

• Directly responsible for developing and analyzing evidence which led to the prosecution of an individual that committed severe bodily harm to an infant


Master of Arts, Homeland Security, American Military University, Charles Town, WV Bachelor of Science, Government Services, Medaille College, Buffalo, NY Associate of Science, Criminal Justice, Onondaga Community College, Syracuse, NY

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