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Support Manager

United States
February 03, 2018

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EDDIE WHITEHEAD Home: 520-***-**** Cell: +965.9673 1604

Qualifications: Track record of over 25 years’ experience in training and achievements in logistics management/coordination, project oversight, personnel supervision, quality assurance, inventory control, safety procedures, documentation management, and vendor relations. Background includes over seven years working in hostile environments in logistical support positions. An experienced problem solver whose background ensures delivery of services to highest quality standards in accordance with established policies and procedures. Strengths include excellent leadership, organizational and multi-tasking abilities. Knowledge of Logistics software and systems which includes RF experience, HAZMAT, SARRS, SAILS, TACCS/ SAMS,ULLS, Repair Data, PBUSE, AWRDS, LIW and GCSS-Army.

Master Supply Technician with URS, Camp Arifjan Kuwait. (May 2017 - Present), Perform supervisory and management duties in support of the ARMY Prepositioned Stock (APS-5) program. Using the Global Combat Support System – Army (GCSS-Army) and Logistics Information Warehouse (LIW), responsible for inventories, property identification and accountability. Analyze reports and statistical data to ascertain trends, efficiency of operations and conformity to standards and directives. Coordinate logistical activities with other elements of the program, customer unit(s) and the government.

Production Control Specialist with GSS/URS, Camp Arifjan Kuwait. (Apr 2017 - May 2017), Using the Army War Reserve Deployment System (AWRDS) maintenance system. Compiles and records production data for CECOM to compare records and reports on volume of production, consumption of material and quality control.

Logistics Analyst Specialist with Linchpin Solutions, Camp Arifjan Kuwait. (Sept 2016 – Apr 2017), Develop policies, procedures, methods, and standards for logistic operation in support of the PM WIN-T program. Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity. Plan, organize, and execute logistics support activities such as inventories, shipment of equipment within SWA AOR and the United States. Responsible for maintaining, tracking and analyzing all inbound shipments, including working with carriers. Coordinating Inbound / outbound traffic; ocean, sea, air and domestic. Monitor inventory transactions at warehouse facilities to assess receiving, storage, shipping, or inventory integrity.

Logistics Management Specialist with Northrop Grumman, Kandahar Afg. (Jan 2016 – Aug 2016), Using the COLTS system, performs and manages accountability and visibility actions for GFE/ GFM equipment being used to support the United States equipment Transfer to Afghanistan (UAV) mission. Responsible for Data entry, inventories, compliance with performance metrics and contract deliverables, and enforcing property accountability procedures in support the Kandahar UAV mission. Control the physical receipts and issues of all materials and associated reporting procedures. Maintained proper accountability of all commodities and hand receipts.

Senior Logistician with Computer Sciences Corporation, Kuwait (Nov 2010 – Apr 2015), Supervise all logistics aspects of the warlock mission, utilize repair data program to receive, track, and facilitate movement of all equipment supplies throughout Kuwait theater and the United States. Utilize Army Property Book Unit Supply Enhanced (PBUSE) to maintain accountability for all program assets ensuring the accuracy of hand-receipts for Kuwait area of responsibility. Sustain accountability for Government furnished property ensuring 100% accountability as well as conduct cyclic inventories to include, quarterly, monthly, and ten percent which included consumables. Utilize the RF-ITV tracking system, which track the movement of all equipment from point of origin to the final destination and prepare daily/weekly status reports on equipment availability and usage. Maintain a property account valued at over $30 million dollars ensuring 100% accountability. Daily input of 2407 maintenance request into Maintenance Management System (MMS).

Logistics Management Specialist with The Rehancement Group, Baghdad, Iraq (Nov 2009 – Oct 2010), Work as a consulting team member for base closure program implemented, enhanced, integrated and project audits with emphasis on analyzing, developing, and implementing improved methodologies, procedures and systems. Operate PBUSE and STEAM systems to ensure accountability is maintained. Analyze contractor performance against DOD and FAR standards. Assess performance and analyze government requirements and procedures with emphasis on analyzing, developing, and implementing improved methodologies, best business practices, lessons learned, procedures/processes, and systems that will provide beneficial recommendations to the government. Provide analytical analysis of the data and cost reports as they apply to property management.

Senior Logistician with Computer Sciences Corporation, Al Asad, Iraq (Aug 2006- Oct 2009), Supervise all logistics aspects of the warlock mission. Use repair data program to receive, track, and facilitate movement of all equipment and supplies throughout Iraq Theater and the United States. Maintain accountability for all program assets, ensuring the accuracy of hand-receipts for five FOBs. Sustain accountability for Government Furnished Property ensuring 100% accountability and conducted cyclic inventories to include, quarterly, monthly and ten percents which include consumables. Employ the RF-ITV Tracking System, which tracks the movement of all equipment from point of origin to the final destination. Prepare daily/weekly status reports on equipment availability, usage, and maintain a property account valued at over $5 million dollars ensuring 100% accountability.

Logistics Support Specialist with CACI (PM KICC), Balad, Iraq (Feb 2005 – Jul 2006), Process requests for KICC assets and purchase orders for supplies through the ISS acquisition process. Sustain 100% accountability for acquired equipment for use by the KICC Program Office, including accountability for all office equipment, cell phones, iridium phones, laptop computers, and all related equipment and supplies. Prepare and maintain documentation accounting for all obtained assets along with PMO staff planning and cost analysis for future acquisitions. Coordinate with Cost Account Management to receive proper cost account codes for all PMO asset acquisitions. Receive and file the receipt of all assets ensuring the distribution to the various entities throughout the project

Provisioning Analyst with Northrop Grumman/TRW, Sierra Vista, AZ, (Feb 2003 – Jan 2005), Prepare documents required to enter nonstandard Army equipment into SBCT-TOC/JTRS configuration along with provisioning data for entry into Power LOG. Ensure data that consist of nomenclature assignment, common and bulk item list, provisioning parts list, and review of applicable provisioning technical documentation were properly annotated and entered into the required database. Operate COMPASS in repair analysis support to help determine level of maintenance requirements.

Material Expeditor with Northrop Grumman/TRW, Sierra Vista, AZ, (Apr 2002 - Jan 2003), Receive and ship materials used for fabrication of system components by a subcontractor ensuring timely completion and delivery to the customer (U.S. Government). Update the JIT database inputting all transactions (receipt, transfer, and distribution of supply items). Conduct and maintain inventory accuracy for both accountable and consumable items used in the program. Prepare DD Form 1149's and shipping declarations for assets being transported nationally and internationally. Supervise three personnel in all tasks associated with the completion of all shipping, receiving, JIT input, and stores related duties. Manage budgetary items valued in excess of $500,000 dollars.

Material Handler with Northrop Grumman/TRW, Sierra Vista, AZ, (Aug 2000 - Mar 2002), Provide logistics support for the U.S. Army Unmanned Air Vehicle Program. Coordinate the procurement of material for special projects and special payloads. Perform as hazardous material handler and ensure hazardous items were properly packaged and identified for shipment to the customer and the U.S. Army in a field environment. Retain an accurate inventory of approximately $5 million dollars of equipment with an overall 98% efficiency rating.

Technical Supply Supervisor / Property Book Manager, U.S. Army, (Jun 1995 - Jul 2000), As a Property Book Officer, process inventories, prepare surveys and warehouse documents to account for aircraft equipment valued in excess of $ 30 million. Coordinate, supervise and provide secure storage areas for sensitive equipment and supplies. Post receipts for issue and turn-in of equipment by unit representatives ensuring review and verification of quantities. Prepare and maintain records on equipment usage, operation capability, maintenance, modification, and calibration.

Stock Control Supervisor, U.S. Army, (Jun 1991 – May 1995), Maintain a supply warehouse of equipment valued in excess of $3 million dollars and supervise all duties related to accountability, requisition, receipt, storage, and issuance of individual, installation and organizational clothing, equipment, and supplies. Provide technical guidance and counseling to subordinate soldiers in the performance of their daily assignments. Identify repair parts needed to meet equipment maintenance needs and facilitate their procurement.


Some College Olive-Harvey College, Chicago, IL (1980)

Graduate: Basic Army Training, Ft. Benning, GA (1984)

Graduate: Equipment Records and Parts Specialist Certification, Ft. Lee, VA (1985)

Graduate: Automated Logistical Specialist Certification, Ft. Lee, VA (1990)


DOT Defense Packaging of Hazardous Material for Transportation 62 AMMO Course, Hazardous Material Driver Instructor Course, Transport of Dangerous Cargo,

Computer Applications Training, Microsoft Windows NT/2000Course, Microsoft Office Suite Training

(Excel, PowerPoint, Outlook, and Access), Six Sigma Green Belt


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