Training Sales
Resume:
RUBY ANN FLORESCA CLARIDAD
****G M. Dela Cruz Street, Pasay City
************@*****.***
OBJECTIVE
To seek challenges that would further enhance my skills, knowledge
and personality.
QUALIFICATIONS
Actual training in Business Operation.
Knowledge in Housekeeping
Capable in Clerical Works and Documentations
Able to operate PC, telephone, copier, fax machine, other equipments and basic business machines.
Communication Skills.
Able to operate Ameyo System and Quick Books
With Caregiving National Certificate II
Capable in First Aiding and Cardio Pulmonary Resuscitation (CPR)
WORKING EXPERIENCE
BANK OF MAKATI ( A SAVINGS BANK ) 2011 - 2017
44 Senator Gil Puyat Ave. Brgy. San Isidro, Makati City
Credit Counselor
Responsibilities:
Monitoring the paying and collecting none paying accounts.
Counseling delinquent Accounts/Customers.
Preparing daily paper works and reports of the group.
Conducting and assisting credit investigations.
Maintaining cleanliness of working Area.
Customer Center Associate Collection, Marketing and Support
Responsibilities:
Calls updated and delinquent motorcycle borrowers to remind their monthly amortizations.
Offering/Cross Selling Bank Deposits and Loan Products.
Confirmation of Bank Employee Referrals System.
Assisting Motortrade’s facebook and website inquires regarding Motorcycle Loan Applications and concerns.
Conducting After Sales Report for monitoring customer satisfactory.
Assisting customer complaints and giving immediate resolution.
Handling an early Fraud Detection for client’s payments collected on field.
Probing new contacts of borrowers.
Updating promos and bidding session through text blast and calls to the Motor Repair Shop Owners and Bulk Buyers.
Advising the General Zero/Closed Accounts to fill out and submit Borrower Request Form or Dealer Request Form in order to start the process of releasing their OR/CR.
In- charge in operating Ameyo System; Uploading leadlist that are due for calling; Churning the System to start and to make automotive volume of calls to every station: Extracting data for reporting purposes.
Preparing Daily Reports for Admin.
Act as an Officer in charge (OIC) in the absence of the Leader.
Prepares monthly QA voice log of the team.
Doing minutes of the meeting.
BUSINESS MACHINES CORPORATION ( BISMAC ) 2010 – 2011
Carson Bldg, Orense Cor, Carmen St., Guadalupe Nuevo, Makati City
General Account Clerk
Responsibilities:
Responsible in recording Invoices, Official Receipts, Cash Disbursements and General Journal Vouchers of the Company’s branches using QuickBooks System.
Prepares daily invoice for the Head Office sales.
Monitors accounting documents transmitted from the branches of the company and compile papers in standard records and reports.
JPT CENTRAL CORPORATE HOLDINGS & MANAGEMENT CORP. 2009 – 2010
2789 4F Ensueno St., Brgy. Pinagkaisahan, Makati City
Legal Secretary
Responsibilities:
Prepares Legal Documents.
Provides Clerical support to the Company’s Attorney.
Monitoring Attorney’s schedule and billings.
Answers phone calls in Legal Department.
EDUCATION
CAPT. WILIJADO P. ABUID FOUNDATION TRAINING & ASSESMENT CENTER 2016 – 2017
Caregiving
BICOL UNIVERSITY 2005 – 2009
Bachelor of Science in Entrepreneurship
TRAINING AND SEMINARS
Standard First Aid and Basic Life Support Training Aug. 28 - 31, 2017
Philippine Red Cross- Pasay City
2345 CAA Aurora Boulevard Pasay City
Nursing Service June 12 - 22, 2017
On – the - Job Training
Pasay City General Hospital
P. Burgos St., Pasay City 1300
Healthcare Assistant and DNC Physical Therapy May 29 - June 7, 2017
On – the - Job Training
Pasay City General Hospital
P. Burgos St., Pasay City 1300
Refresher Course on Anti-Money Laundering Act (AMLA) April 20, 2016
Bank of Makati Training and Development Department
44 Senator Gil Puyat Ave. Brgy. San Isidro, Makati City
Call Center Training May 2, 3 & 7, 2012
Bank of Makati Training and Development Department
44 Senator Gil Puyat Ave. Brgy. San Isidro, Makati City
PERSONAL INFORMATION
Nickname: Rubs/ B-an
Birthday: January 28, 1987
Age: 31 years old
Birthplace: Pasay City
Age: 157cm/ 5’2
Weight: 47kgs.
Civil Status: Single
Citizenship: Filipino
Religion: Roman Catholic
Father: Rodolfo G. Claridad
Mother: Teresita E. Floresca
CHARACTER REFERENCE
Atty. Lionell M. Macababbad
Company’s Attorney
JPT Central Corporate Holdings & Mgt.Corp.
Contact Nos. 882-0320/ 091*-******
Ms. Rose T. Sanchez
Executive Secretary
JPT Central Corporate Holdings & Mgt.Corp.
Contact Nos. 881-9182/ 091*-*******
Ms. Ma. Victoria M. Lopez
Supervisor
Business Machines Corporation
Contact No. 091*-*******
Ms. Nenita M. Ventura
Supervisor
Bank of Makati ( A Savings Bank )
Contact No. 091*-*******
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