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Technical Support Microsoft Office

Location:
Westminster, CO
Salary:
55,000
Posted:
February 02, 2018

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Resume:

***** ****** **. *** #***

Westminster, CO. *****

Phone: 720-***-****

Email ac4bgr@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Self Employed

Day Trading

January 2016 to July 2017

Studied stock trading and engaged in it using high leverage. Studied current events and used those to predict stock price fluctuation over an extremely short time period. Created trigger, market, limit, and stop orders.

Maximus

System Operations

February 2013 to January 2016

Worked as Team Lead to monitor and improve medical data processing for DC, GA, SC, KS, TX, MD, FL, WV, and meeting their SLA. Monitoring over 5000 jobs to ensure success, and contacting programmers when the issue was beyond the scope of our group to fix. Created and tested new jobs within the Autosys system to the in-house standards to ensure the new processes not only worked correctly, but would be recoverable when they failed.

Tyler Tech

Business Analyst

December 2007 to 2013

Worked on the team using Agile to help develop use cases, regression testing, business process modeling, and support county level Treasurer and Assessor software. Creating new reports for the counties, installing the client/server software and setting up their public facing web page. Troubleshooting issues, migrating databases to test in-house, and client facing phone support. Also handled client outages and software updates.

Contract: IBM

Computer operations

January 2004 to January 2007

Working unsupervised with RS6000, NT, AS/400, Windows server systems Monitor and provide technical support on the AS400 Network System.

Account customer base includes: Honeywell, Co-bank, Kubota, ING, E-services, Sysco, Cendent, Metropolitan National Bank, Williams-Sonoma and State of Michigan, State of California, MinuteMaid, Target, Belo accounts.

Ongoing system management that requires problem solving skills for immediate attention and completion of technical problems.

Contract: Swift and Company

Computer operations

January 2003 to January 2004

Working unsupervised with RS6000, NT, AS/400, Windows server systems for a newly separated 9 billion dollar a year company. Responsible for monitoring and backing up these systems locally, and remotely. Helped coordinate programmers and system upgrades during a massive migration from parent company. Performed frequent manual periodic checks. Created, maintained and organized the records and living documents of the job.

Country Companies - Contract

Systems Analysis and Programming

Jan 2001 to January 2003

Repairing, upgrading, and enhancing existing Access Databases.

Programming new Access Databases which contained:

Embedded Dynamic charts, flat file manipulation, spawning of new databases on floppies, linking to corporate Databases, working with legacy DOS apps, file manipulation, automatic repair and cleanup, mail merge, importing and exporting data files, writing built-in documentation.

Created Excel sheet for easy lookup and reference of classes, and pivot tables for examining student test data. Reviewing current business practices, targeting those that will benefit the most from being automated. Create proposals, detailing methods, costs, and benefits. Then following through with programming, documenting, beta testing and documentation. Also educating users on how to use their current software more effectively. Working with Access, Excel and Word.

United States Air Force

Electronic Warfare Systems Technician

1994 to 1998

Reported to section manager of a 40-man shop in charge of maintaining Electronic Warfare systems on C-130s and MH 53s for all of Europe, Africa, western Asia and the Arctic Circle. Trained and supervised 3 specialists. Troubleshot, replaced, upgraded and repaired $ 5,172,232 (Per aircraft) of systems and support equipment on 22 aircraft worth $1.087 billion. Total.

EDUCATION AND TRAINING

Bachelors in Applied Science Illinois State University, 2001.

Major Computer Information Systems

Minor Business Administration

~ ~

Associate in Applied Science Community College of the Air Force, 1998.

Major Avionics Systems Technology

TECHNICAL EXPERTISE

Electronics technician experienced in infrared and microwave emitters and detection equipment. Also trained in the use of many pieces of electronic testing equipment, will supply list on request.

Familiar with WIN9x,WIN NT, DOS, UNIX, and AS/400 operating systems

Word, Excel, Access, PowerPoint

FTP, Telnet, SSH, HTTP

Light programming in Basic, Pascal, C, Batch, Visual Basic, COBOL, DB2, HTML, PHP, Access, CSS, SQL, Python, Bash

Exchange, Microsoft Office, Lotus Suite, Open Office

Web Page editing and publishing

Adobe PhotoShop

Scanning & Printing technologies

XML, Plain text, Fixed length files.

SECRET CLEARANCE

Department of Defense “Secret” Clearance.

1994 – 2000



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