Manager Test

Rahul Sharma

Email: ************@*****.***

Mobile: +1-469-***-****

Results-driven IT consultant with over 10 years of experience utilizing strong technical, management and business analysis skills to drive results that transform customer vision and strategy into customer satisfaction and profitability. I have worked primarily in testing domain. I have a good expertise of the functional and technical areas in this domain and have a profound knowledge of testing tools. My forte is in Analysis, Requirements gathering and Customer coordination.

Education

B.Tech, Electronics and Instrumentation, 2007, Punjab Technical University, (India)

Summary

Over 10 years of experience as a Scrum Master, Software Development and Quality Assurance.

Exposure in Finance, Banking, Telecom and Airlines industries.

Expertise in project management skills by handling all meetings, data analysis, documentation and business reports.

Plan and facilitate all standard ceremonies and activities including: sprint planning, release planning, daily Scrum, backlog grooming, sprint reviews and retrospectives.

Experience successfully delivering Waterfall and Agile projects.

Experience with Application Interface testing, Loan Origination/Loan Servicing system, Middleware testing.

Anticipate and proactively track, record, remove and escalate impediments.

Facilitate the team in identifying and managing interactivity dependencies within product development.

Facilitate the estimation of product backlog Items and other Scrum activities.

Hands on experience with all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) and also have Exposure to Agile process and methodologies.

Well conversant with software testing methodologies including developing Test plans, Test scenarios, Test cases, Test procedures, Test reports and documenting manual tests.

Projects includes work orders management, effort estimation, scoping, costing, risk management, quality, resource ramp-up / ramp-down, communication, stakeholder, change request and risk management.

Projects include mentoring team in requirement gathering, interacting with different teams, implementing Risk based Testing.

Well versed in Automation Testing using Selenium Webdriver, MS Coded UI.

Expertise in Manual/Functional Testing.

Being Scrum Master working closely with teams and product owners. Effectively delivering product each sprint.

Able to do Individual interactions and customer collaboration towards delivering quality products within specified time.

Experience creating and executing SQL commands.

Providing Capacity planning and project estimates.

Effectively involved in bug tracking and Defect management.

Knowledge of using bug/defect reporting tools like JIRA and HP Quality Center.

Excellent communication and interpersonal skills with problem solving abilities, effective in working independently and an exceptional team player.

Expertise

Tools: Scrum Master, SPN (Schedule Planning Network),

SoAP UI, Jmeter and LISA (Service Virtualization),

Test Mobile Application, L1SE (Script Editor), TEMS Investigation, Genex Probe,

HP Quality Centre ALM, JIRA. Fiddler, WireShark.

Microsoft Office Suite (Office, Excel, Power Point, Outlook), Putty, Filezilla, Rational Clearquest,

Sharepoint, Microsoft Coded UI Automation Testing,SQL Data Diagrams

Microsoft Team Foundation Server TFS, SQL Server 2008, Selenium Web Driver, Visual Studio 2015,

Java Eclipse, Jenkins, Git, TestNG., JUnit, Cucumber, Maven.

Operating System: Windows XP/7/8/10

Languages: XML,

SQL,

C# .Net,

Java.

Professional Skills

Client query resolution.

Onsite Support to the team.

Ability to maintain good relation with client.

Maintain proper communication regarding Priority issues.

Self-motivated, self-starter with a can do attitude.

Able to work effectively alone, whilst being a team player.

Demonstrates solid aptitude for solution finding.

Have 10+ years of client interaction experience.

Professional Experience

PNC Financial Services – Overland Park, KS November 2015 – Present.

Senior Quality Assurance Engineer

Responsibilities included managing all aspects of the Systems Integration Testing process. Managed resource allocation and working closely with the business community. Ensuring all required documentation, sign-off, and environments were completed. Provide daily status reports outlining SIT testing progress to all stakeholders. Facilitated daily defect meetings and provided insight to problem resolution. Monitor and maintain quality center to ensure all the test scripts are in place and have business sign off. Automated the Build Verification Test Suite for verifying the Build is getting PASSED/FAILED immediately after deployment.

Responsibilities:

• Lead large team of test engineers across numerous locations including near shore, offshore and onshore.

• Developed Master SIT and UAT Test Plan outlining the strategy how and what will be tested.

• Execute and validate medium to complex projects performed through independent validation and verification of various IT systems.

• Implementing Automation using Selenium Web Driver with Java/C# coding.

• Leads planning, monitoring, and control of testing activities and tasks.

• Implementing Test Driven Development (TDD) and Behavior Driven Development (BDD)

• Writing Automation Test Scripts using Selenium Web Driver and C#.

• Validating Web UI with backend Database running Queries on SQL Server.

• Collaborates with other stakeholders to devise test objectives and to organize test policies, test strategies and test plans.

• Estimates testing to be done and negotiates with management to acquire necessary resources.

• Executed and monitored Functional/manual, System and Integration and stress testing.

• Identify, document, and communicate all issues discovered during test case creation and test execution following documented issues reporting procedures and processes.

• Hands-on experience with Coded UI Automation testing, manual testing and knowledge of performance testing

• Experience working on Continuous Integration Build for Automation test scripts. Check-in Each Automated test scripts after completion.

• Updating Requirements Traceability Matrix.

• Experience delivering COTS Software.

• Provided off hours support during the SIT execution cycles.

• Act as the single point of contact for all Testing deliverables.

• Provide strategic direction and vision for the testing team and lead them in the right direction to work

smarter and more efficient.

• Evaluate and recommend new technologies to enhance efficiency and increase communication between

critical technology areas.

• Leads, guides, and monitors the analysis, design, implementation and execution of test cases, test procedures, and test suites.

• Ensures proper configuration management of the testware produced and the traceability of the tests to the test basis.

• Ensures that test environments are put into place before test execution and managed during test execution.

• Schedules tests for execution; monitors, measures, controls, and reports on test progress, product quality status, and test results; adapts test plans as need to adjust to changing conditions.

• Prepares summary reports on test status and test results.

• Advanced skills in design, documentation and preparation of test scripts, including end to end testing.

• Developed and revised project materials and maintains project documentation.

• Provides numeric and graphic status reports and assisted with presentation materials.

• Recommended improvements in project deliverables and activities

• Worked under minimal supervision from engagement to production hand off.

• Provided leadership to the SIT testing team and supported the SIT Execution cycle

• Participated in the Component Integration Testing meetings and monitored progress

• Triage problem tickets. Lead daily problem resolution meetings ensuring high severity problems are worked

through to completion within the defined service level agreement.

• Manage vendor defect tickets and coordinate external vendor testing and development schedules.

• Experience estimating testing effort, scheduling of deliverables, and escalating efforts to meet agency

deadlines.

SouthWest Airlines – Dallas, TX January 2014 – October 2015.

SDET/Scrum Master

Responsibilities:

Initiating daily Scrum Stand up meeting with Product owner and Development team.

Presenting Burn up and Burn Down charts.

Plan and facilitate all standard ceremonies and activities including: sprint planning, release planning, daily Scrum, backlog grooming, sprint reviews and retrospectives

Participate in Scrum-of-Scrums

Proactively resolve conflicts between people and, if necessary, escalate appropriately.

Enable close cooperation across roles and functions and remove barriers.

Shield team from external interferences during sprints.

Analyzing the new business requirements for lone star project.

Analyzing and reviewing the design document.

Resource/ Capacity Planning for effectively delivering shippable product each sprint.

Regular discussion with Product owner on for quality product deliverable.

Working effectively and taking care of product backlog each sprint.

Demonstrated ability to work with and support cross-functional project team.

Ability to manage multiple projects simultaneously and under pressure.

Updating the SharePoint with correct documents.

Coordinating with Offshore.

Responding to business user queries and provides solutions to their issues.

Following Agile methodology.

Responding back to stake holders.

Writing Automation Test Scripts using Selenium Web Driver and C#.

Integrating Visual Studio with Selenium Web Driver for Automation Testing.

Knowledge Management – Documenting the known errors, Lessons learnt best practices for future references.

Keeping track of issues generated because of wrong data.

Citi Bank – Irving, TX January 2013 – December 2013.

Software Development Test Lead

Responsibilities:

Middleware Web Services Onsite test lead responsible for all testing issues and deliverables.

Making sure all client deliverable are taken care effectively and on time.

Working with the Different Front end and Back end teams for testing perspective.

Test Web Services using SOAP UI.

Well versed in creating project using WSDL and SOAP UI and validating the Results.

Editing the WSDL and creating the SOAP UI Project using the mandatory parameter as per test cases to test the Web Services.

Understanding the Functional Requirements and knowledge transfer to Offshore for Testing deliverables.

Simulating Front end request and getting desired response from the Back end.

Testing the code developed by Global Product Development Enterprise Service Bus (GPD-ESB) Development team.

Reviewing Test Plan and Test Scripts with the project teams and getting them approved.

Testing code Web-Services for various Shared services developed by the Dev. teams viz. Aggregate Offer Manager, Communication Manager, Payment Manager, Document Manager, Enterprise Fraud Detection and Citi Wallet Services.

Running SQL Commands to check the backend database.

Updating the SharePoint with correct documents.

Handling multiple projects on different services simultaneously.

Attending regular calls for different project with multiple teams.

At times, reproducing the defect raised by team and making the project team understand the same and getting the code fixed by the Dev. ASAP

Representing teams in daily scrum meeting.

Effectively delivering each sprint.

Working closely with different team members.

Providing testing estimates E0’s, E1’s and E2’s.

Working in alongside with Test Managers for different projects.

Maintaining tracker report for projects for different releases.

Updating WISS and TCAP with execution and estimates.

Proper communication and escalation regarding priority issue.

Able to maintain good relation with end client.

Aeroflex – India March 2011 – December 2013.

Application Test Lead

Responsibilities:

Installation of TM500 at customer end for LTE and WCDMA testing.

Load/Performance testing for different customers starting from Single UE to 1024 UE’s to check the Network capacity.

Demo and Training on TM500 for different customer viz. Alcatel Lucent, NSN, Tata Elxsi, Qualcomm, Aricent, Freescale, CISCO, CDOT Centre for Development of Telematics.

Explaining the customers how to report an issue on the Leading European OEM Company Portal with the information about the TM500 Release software and the Serial logs.

Testing with customer for different issues for LTE and WCDMA technologies.

Preparing Scripts.

Protocol and Measurement log analysis.

Testing at TM500 end and collecting the logs.

Testing on LTE NAS & RRC Layers.

Providing support regarding the script generation for typical test cases.

Debugging the issue and providing the correct solution for successful completion of the test case.

Testing for Single UE’s, Multiple UE’s for FDD and TDD technologies in LTE.

Hardware issue detection at customer sites.

Regularly updating the ticket status via. Clear quest.

Knowledge sharing with the customer to make them understand how a particular scenario corresponding to the 3GPP specification be executed.

If ticket need to be assigned to a different team viz. Protocol, RAV or Automation. The same is done and regular follow up is taken on the same.

Providing support on Automation queries. Viz. how to Automate

TM500, how to capture logs via Automation, how to Run Scripts and many more queries.

Regular issue discussion with customer to remain updated about the same.

Providing onsite and offsite support.

Experience using device s in Automobiles. Telematics.

Previous Details:

Worked as Lead Engineer with Sasken Networks Engineering Ltd., (2010 – 2011)

Worked as Engineer with Integrated Wireless Solutions (P) Limited. (2009 – 2010)

Worked as Engineer with ADA Cellworks (P) Ltd, (2007 – 2009)

Countries Worked in India, China, and USA.

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