Senior Business Control Analyst
Resume:
About Me
With a propensity for continuous process
improvement, enhanced productivity and
accelerated overall performance, it is not a
big surprise th33t this has been the focus of
my career. Through this experience, not only
have I have gained perspective and
knowledge, most importantly it has further
fueled my passion to discover, accomplish,
and achieve a continually accelerated level of
productivity and unparalleled value to offer
you
In today’s fast-paced, ever-changing
environment, I have learned the importance
of:
Continual spot-on assessment of
stakeholder needs and requirements
Excellent people skills (interaction,
collaboration, and influence)
Dynamic (resourcefulness/
creativity/flexibility)
Keeping up-to-date with industry and
competitor information, opening the door
to the discovery of fresh, effective,
innovative solutions as well as viable,
untapped competitive advantages
Effective productivity and time
management skills (prioritize, streamline
and accomplish goals)
This essential combination of skills gives us
the ability to provide:
Viable strategic alignment of vision,
strategy, metrics, and goals
Fluid, spot-on assessment, best options
and seamless implementation of ever-
changing requirements
Resulting in:
A fluid, sustainable alignment of business
requirements
Unprecedented results
Increased team engagement, transparency,
and ownership
Career Summary
B u s i n e s s C o n t r o l A n a l y s t I I
Capital One (Contract) 2017 – present
Spearheaded national manpower process improvements for this Fortune 5 Corporation, increasing overall efficiency and customer satisfaction by 44%
Preemptively wrote scripts that significantly improved accuracy and quality of both projects and reporting work products by 53%
Subject Matter Expert for the line of business, providing strategic vision alignment, analysis, viable enhancements, strategic planning, problem solving, implementation and post-project metrics
S e n i o r B u s i n e s s A n a l y s t / P r o j e c t M a n a g e r
Sierra (Contractor) 2016 – 2017
Recognized for exemplary performance overseeing initiatives designed to advance continuous improvement, competitive advantage and profitable growth
Through own initiative, analyzed and implemented complex automated process scripts, increasing productivity and increasing stakeholder satisfaction by 30%
B u s i n e s s A n a l y s t
Mary Kay Corporate (Contractor) 2015 – 2016
Developed lifecycle analysis tools, project workflows, effectively establishing a project standard
Spearheaded effective base analytics and decision-support tools utilized in the corporate reorganization initiative Project Controls Analyst
Goodman Networks 2012 – 2015
Developed an understanding of customer behavior, demographics and lifecycle through quantitative data. This information proved instrumental in executive decisions
Through own initiative, created visually impactful dashboards identifing key metrics, transforming raw data into meaningful, actionable information
AT&T Closeout Audit SME
Reduced BOI cycle time from several weeks to 1 day and improved BOM accuracy to 100%
E x e c u t i v e A s s i s t a n t
Pernod Ricard USA (Contractor) 2011 – 2012
Flawless management of heavy domestic and
international travel logistics
Provided high level, meeting planning and execution Zina C. Goetz
Business Control Analyst
**********@*****.***
Dallas, TX
www.linkedin.com/in/zinacgoetz
http://wiseintro.com/zinacgoetz
Skills
Six Sigma
Best Practices
Continuous Improvement
SDLC/RACI/ROI/BPMN/IDEF/COTS/ /RUM/SOA/UI/UAT
Analytical/Critical/Computational Thinking
Strategic Planning
Effective Communication
Empowering Collaboration
Teamwork/Influencer
Conflict Management
Elicitation/Scoping/Traceability Matrix
Project Management
Sustainable Alignment of Business Requirements
Powerful Assessment/Best Options/implementation
KPI Analysis
Root Cause/GAP Analysis/Risk and Impact Analysis
Cost Benefit Analysis
Data Analysis/Modeling/Use Cases
Performance Optimization
Process Mapping/Management
Process Automation/Verification/Validation
Technical Skills
Memberships
Intelligence Analytics Society (IAS)
Modern Analyst (MBA)
International Institute of Business Analysis (IIBA) Association of Business Process Management
Professionals International (AMPMP)
Project Management Institute (PMI)
Career Summary
E X E C U T I V E A DMINISTRATOR - A N A L Y T I C S Wipro Technologies (Contractor) 2010 - 2011
Successfully automated various weekly sales reports, increasing accuracy, consistency and stakeholder
satisfaction by 30%
Ad hock reporting and reconciliation of CRM data E X E C U T I V E A S S I S T A N T
Nu Horizons Electronics Corporation 2009 - 2010
Effectively led collaboration on project management initiatives
Completed in-depth analyses for business optimization projects boosting revenue by 11.8%
E X E C U T I V E A S S I S T A N T / P R O J E C T C O O R D I N A T O R
Dr Pepper Snapple (Contractor) 2007 – 2009
Company Six Sigma Instructor
Effectively, collaborated with stakeholder groups ensuring business and technology alignment
Education
Certification
Training
Stephen F. Austin State University
ITIL Foundation v3, 2015 Certified
Algorithmic Cryptocurrency Trading
Python & In Data Science
Artificial Neural Networks
PMP Certification
Cyber Security Certification
References
Excel SAP AS400 Python
Visio Oracle Norad Big Data
Access Tableau Siterra Data Bases
MS Project Gherkin VBScript
SharePoint Agile Java
SQL ServiceNow Unix
Jeff Waldren
Business Control Analyst II
***********@*****.***
Jason Thompson
AVP – Data/System Security
jasonthompson40@hotmail.
com
Geoff Annesi
Corporate Vice President
********.******@*****************.***
Arnab Bag
Partner & Leader
***.*****@*****.***
**********@*****.***
Dallas, TX
www.linkedin.com/in/zinacgoetz
http://wiseintro.co/zinacgoetz
Zina C. Goetz
Business Control Analyst
Contact this candidate