Engineer Network

Qualifications Summary

• CCNA Routing and Switching – Prepared with knowledge of foundational networking technologies

• MCSA Windows Server 2012/R2 – Mastery of Windows Server skills required to deliver more business value and reduce IT costs

Professional Experience

Cisco Network Engineer, 2016 to Present Department of Labor – Job Corps Data Center Austin, TX $52,000/yr

• Completing Federal Govt. project to implement networking for Physical Security at 40+ Job Corps sites.

• Individually responsible for implementing 500+ devices at multiple sites inclu. subnetting and technical design

• Experience configuring 20+ Cisco Nexus, routers, switches, gateways, VSOM, IPICS, Identiv, VMWare, and H.A.

• Managing 20-30 TAC tickets, escalations, RMAs and creating reports from nationwide sources per site.

• Achieved 13 site long-term goals despite many adverse circumstances with Vendors and Contractors T1 Network Engineer, 2015 - 2016 Cisco Cloud Managed Services - Telepresence Austin, TX $38,000/yr

• Enabling video conferencing for enterprise clients using Cisco Telepresence Management Suite, VCS, TMS-XE, WebEx, Cisco Immersive endpoints and Tandberg Video Conferencing endpoints.

• Troubleshooting equipment to resolve issues in configuration including SIP, Zone, Domain, and jitter issues

• Interact with 20 – 40 enterprise accounts and manage 10-15 tickets daily from NOC.

• Supported VoIP (SIP) endpoints and related enterprise Routing and remote management software MacExpert, 2014 - 2015 Apple Irving, TX

Consultation Agent, 2011-2013 Best Buy Geek Squad Austin, TX Pre-Professional Software Engineer, 2009 - 2010 IBM Tivoli Austin, TX Education & Training

• Bachelor of Business Administration (B.B.A.),Computer Info. Systems Huston-Tillotson University 2016

• McCoy School of Business Computer Info. Systems Texas State University 2014

• Presidential Award Winner President Bill Clinton Talented Network Engineer with over 7 years’

experience seeks position that will utilize

exceptional training, certifications, and

experience as a network support specialist

EDWIN VIENN Network

Collaboration Engineer &

ACLs, Active Directory,

C++, CUCM, Cisco

Switches, DNS, DHCP,

EIGRP, Firewalls,HSRP,

Hyper-V, IPv6, LAN, OSI

Model, OSPF, QoS, SIP,

STP, VLAN, VSLM, WAN

Only the Best – Austin, TX ************@*****.*** 470-***-****

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