JOHN L. DILLON
Cypress Texas 77433
Mobile 281-***-****
***********@*******.***
************@*****.***
Objective: To join a team where information and knowledge are shared and to teach learn new technologies while still maintaining current skills. Become a vital asset to the team/company. To continue to be a troubleshooter on both Level II and Level III Infrastructure Configurations.
CERTIFICATIONS:
Active:
CompTIA A+,COMPTIA Sec+, CISCO CCNA Routing and Switching
VCA, 6.0 VCA,VCP (ICM) VSA 6.0 VDI
Microsoft Windows 2008 MCP, MCITP, MCSA Active Directory; 2008 MCTS Server
Windows 10 MCP Installation and Configuration
Recently Expired:
VMWARE 5.5 and 6.0Administrator
NETAPP DCA DOTNET (Storage Administration)
Windows 2000 MCSE
GCIH (Certified Incident Handler)
Additional IT Tools Used
ACAS, ADUC, DHCP, DNS, Printer Management, IPSEC, Local Secpol, GPO management and troubleshooting, Device Management and Disk Management, SCCM Server/ Client Install Imaging and msi packet creation and deployment, Win10,7 Installation configuration package deployment and overall troubleshooting SW/HW, SCOM Configuration setting Thresholds, Monitoring SWACC Enterprise,, Spectrum Monitoring and Troubleshooting Switches and Routers (Brocade and Cisco),IOS Upgrades, Port Security and Monitoring, SolarWinds for Network, Upgrades and Configuration Files, VmWare Management and Monitoring with COPS, minor Deployments for VDI Pools (new to SWACC) Tested and Troubleshooting
Scripting and Alternate O/S’s
PowerShell V 2.0 Basic Scripting for reporting monitoring, log shipping, Automation of daily tasks User Management Interfacing with Hyper-V’s.
Linux and Unix for Management of Users Add Remove, Rights Assignments, File, Folder and Directory Creation for Ownership and Rights Assignment and troubleshooting Local Network Configurations and Disk Management.
EDUCATION:
High School GED State of Texas
University of Maryland 60 Hours
University of Houston 60 Hours
City Colleges of Chicago Europe 6 Hours
Numerous Military Courses for IA, Physical Security and Networks/Call Manager
CLEARANCE: TS, currently only Secret SSBI Activated per Site requirements
US Citizen
Active Duty 85-93, Combat and Disabled Veteran, Honorable, Discharge Grade E-5,
WORK EXPERIENCE:
Vectrus
Virtualization/Storage Engineer
Camp Arifjan Kuwait December 2014 October 2016
Site Y (512) Israel June 2017 - February 208
Information Systems Operation Specialist (NA/SA)
Switch Configuration, Management, Operation and Remediation for Cisco and Brocade
Server Configuration, Management, Operation and Remediation for HP, Dell ESXi and Hyper-V Servers with Windows 2008 R2, 2012 and VmWare 5.5
Server Support ESXi Hyper-V vSphere client
Linux and Unix CLI for User Add, Files, Folders and Directory creation, Security management and Group Assignment. Generation of reports and patching, backups and recovery
ACAS Scanning, Reporting, and Weekly Matrix/Status Reporting
Creation and Validation of Documentation for TSP/ Site and Accreditation
Ticketing Systems ITSM and Remedy, and Reporting and Matrix
Printer Management on Servers, Port Security and VLAN Assignment
DHCP Management and Monitoring Scopes and VLANs
DNS configuration and Troubleshooting
OU Management via ADUC AD AD DS and GPO’s
Deployment of Win10 and MS Office products via SCCM PXE and Server Image
Hardware troubleshooting of all devices on the network to include Tandberg’s (VTC) setups monitoring and End User Support
Created and reviewed all Site changes and submitted the RFC’s until completion
OSP/ISP planning, installation as well as documenting and updating
UPS and Generator O&M as well as the ESH Site Rep as Extra Duties
OSP/ISP planning, configuring, installation, troubleshooting, cable maintenance
Performed limited Call Manager provisioning of Cisco VoIP telephone systems;
TACLANE maintenance for encryption of networks and devices. (KG-175 series) COMSEC Hand Receipt Holder as detailed in TB 380-41
Information Assurance coordination with IAO STIG compliance. DICAP/ICAN
CSRA 11/2016 – 4/2017
Camp As Saylihia Doha Qatar
Systems / Network Admin II
Tactical and Strategic Network support via Cheetah Satcom dishes
Switch Configuration, Management, Operation and Remediation for Cisco and
Server Configuration, Management, Operation and Remediation for HP, Dell ESXi and Hyper-V Servers with Windows 2008 R2, 2012 and VmWare 5.5
Server Support ESXi Hyper-V vSphere client
Linux and Unix CLI for User Add, Files, Folders and Directory creation, Security management and Group Assignment. Generation of reports and patching, backups and recovery
ACAS Scanning, Reporting, and Weekly Matrix/Status Reporting
Creation and Validation of Documentation for TSP/ Site and Accreditation
Ticketing Systems ITSM and Remedy, and Reporting and Matrix
Printer Management on Servers, Port Security and VLAN Assignment
DHCP Management and Monitoring Scopes and VLANs
DNS configuration and Troubleshooting
OU Management via ADUC,AD AD DS and GPO’s
Monitoring of iDirect for Satcom
JP Morgan Chase 3/2014- 11/2014
Houston Texas
Critical Infrastructure Systems Administrator (Night Shift Lead)
Develop and Plan Change Control for Domains Hardware/Software/Applications Monitor and Implement Changes on Servers World Wide on 8 different Domains.
Review GPO’s and User Right Assignments for Access to Shares and Data on Domains. Test and implement GPOs for Domain for their specific region.
Monitor and Manage Servers and Domain Controllers with SCOM and SCCM.
Patch Servers both Manually and Automated with SCCM 2007.
Set up triggers and Checkpoints in SCOM.
Configure iLo’s or iDracs Out of Band Access to Servers apply/configure Security Access and Rights
Use HP Manager for Ticket Tracking and Resolution Documentation
Schedule, Monitor and Manage all Hardware and Software Changes on the Network
Create Users and Groups Security and Distribution Groups
Use ITSM software for Change Management Documentation and Scheduling.
Limited use of Power shell scripting tools.
Document and Create Documentation on Processes and Procedures for Change Management as well as application installation and troubleshooting.
Supported Servers Versions 2003/2008/2012
FSV Payments/US Bank June 6/2013 – Feb 2014
Houston Texas
Lead/ Senior Systems Administrator /Business Applications Level III
Manage and Supervise 3 other within Team (Assignments and Manage, Maintain and Implement Group Policies for three (3) Domains
Review and Request Firewall Changes for Connectivity Internal and External
Develop and Deploy Variables for File Transfers to Clients Secure and Encrypted
Manage and Maintain GlobalScape EFT Servers and DMZ Gateways
Develop and Plan Change Control for Domains Hardware and Software and Application Changes
Schedule, Monitor and Manage all Hardware and Software Changes on the Network
Troubleshoot and Identify Networking Issues resolve or Escalate to Tier IV
Certificate Management SSL, SSH and PCI Compliance
Basic Unix and Solaris Serve Management
Level III Desktop Support and Management
Maintained Disaster Recovery Site and Tested Biannually Backup/Restores
Supported Linux Based Home grown Financial Applications, Users, Groups, Files, Folders and Directories
ITT May 2008 – May 2009 July 2012-June 2013
Camp Arifjan Kuwait May 2002– 5/2004, May 2008 – May 2009 July 2012-June 2013
Camp As Salahyah Qatar
Systems Engineer Active Directory (SME)/Night Shift Lead
Design, Manage, Configure, Monitor and Maintain Active Directory Structure for SWACC
Monitored 625 total Servers 239 Domain Controllers Using SCOM and Quest for AD
Preformed over 300 DC Promotions/Demotions for SWACC Afghan Centric
Ensure DC roles were properly configured and staged within the Afghan Domain
Installed and Configured DNS on Server 2008R2 as well as configured/identified Domain Controllers for role as Catalog Servers
Team Member of the Design Raise from 2003 to 2008 R2 SWACC and Implemented Team responsible for Raising SWA/SWAMAN Forest Level from 2003 to 2008 R2
Added
Developed and Deployed Scripts on Network when required using Power Shell 2.0
Planned and Implemented demotion of 2003 DC’s and Promotion of 2008 R2 DC’s
Responsible for Documenting the network and creating new policies and procedures
Implementation and Installation of new software products with documentation.
Monitor Backup Servers as well as Install and prep for deployment.
Evaluate and Configured SWACC Domain OUs for compliance
Created, Tested and Troubleshot Enterprise to Local applied GPOshot Connectivity issues for Servers and Switches
Maintain Inventory for all Dell Servers.
Monitored Web Sense Servers and Configure with NIC Teaming.
DRS-TSI
JPO MRAP
6/11 – 8/12
Network/Systems Analyst Tactical Field Engineer (Site Lead)
O and M for Network, Satcom Storage and Servers for optimized performance.
Installed Storage Arrays for site stand ups with Windows 2003 and 2008
Monitor and Maintained Exchange 2007 and 2010 Servers IAW Rock Island
Installation of Sites from Cabling to Deployments of Sat Dishes, Servers, Switches, Riverbed, VMWare Esxi Host and Storage as well as Laptops as well as Inv Cntrl
Created and Configured the Baseline for Site Configuration to Domain Active Directory Management to include Policies and Procedures.
Provisioned, Deployed Servers for Sites File/Print, DC, DNS, DHCP, TFTP
Created and Managed users and group accounts rights and permissions Distribution and Security Groups for MRAP Network.
Deployed Switches Cisco Phones, Laptops, and Printers for Site Stand UP ( 6 total)
Installed Monitored and Maintained WSUS and SCCM Server for IAVA Compliance
Configured Deployed Cisco 3750 Switches throughout new Sites for Connectivity
Installed Cabling and Panduit for new Site Stand ups
Monitored and Deployed a Cisco Router at new Sites
Repaired, Upgraded or and Replaced Hardware components for Operability
Monitor Spec Analyzer to ensure outside connectivity.
Updated and Resolved Trouble Tickets for TIER II Support.
Created and Documented Site Standup Procedures and Policies for other FSR
Plan installations, transitions, and cutovers of network components capabilities.
Created and Managed users and group accounts rights and permissions.
Monitor and Configure and Manage VERITAS Backup Servers.
Configured, Approved, Manage, WSUS, Servers.
Updated and Resolved Trouble Tickets for LAN/WAN shop.
Monitored LAN and configured Switches on the Network
Troubleshot Connectivity issues for Servers and Switches
Maintain Inventory for all Dell Servers.
Planned installations, and cutovers of network components and capabilities for better QOS.
The Experts
2/09 – 5/09
Computer Technician
Install and Configure new computers for End Users.
Replace and Repair New computers for End Users.
Make CAT5 and CAT6 cables Straight through and Crossover for Client Systems and Switches. Run CAT5 and CAT 6 cables for Clients.