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Customer Service Maintenance Technician

Houston, Texas, United States
February 04, 2018

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Kendra D. Mottley

***** ****** **.

Houston, TX *7032

Home Phone 832-***-****


Highly motivated and knowledgeable professional seeking a full-time position in a light industrial/customer service capacity, which will utilize my strong leadership skills and provide new career opportunities for growth through my business experience.


Self- Directed Capable of Multitasking

Independent Thinker Customer Focused

Professional Demeanor Excellent Prioritizing

Manages Ambiguity Highly Motivated

Strong Communication Skills Team Player

Needs Minimal Direction Organizer



Randstad 04/2015 - Present

Material Handler

To utilize a forklift to load and unload truck of brick and other materials.

Pull orders for customer.

Receive in order and place them in the right locations.

Daily cycle counts and inventory.

Restack material such as stone, brick, and boxes.

Weatherford International 6/2012 – 2/2015

Electrical Mechanical - QMR Repair and Maintenance Technician

Essential Duties and accomplishments include: Within a matter of three timeframe promoted from a contractor to employee

Responsible for performing, cleaning, inspection and testing of all LWD down hole products listed in the Level 1 LWD Competency Standard

Perform calibrations and verifications on a as needed bases

Perform Lithium battery restaves and associated documentation

Responsible for performing Pulser disassembly and assembly replacing sub components

Daily completion of wet testing and documentation

Successfully performs basic corrective maintenance as required including IDS demagnetizing and battery restaves

Responsible for completing all R&M documentation as required pre and post job to ensure both electronic and hard copy systems are maintained

Assist in performing failure analysis

Completed Torquemaster (Break Out Machine) Training and operate the unit on a as needed basis

Work with other Project Document Controllers across continents as required

Willingly assist the R&M Technician II as required

Successfully completed Radiation Safety Training

Successfully mastered ESD awareness training as well as Lithium Battery Safety training.

.Demonstrates a commitment to safety in the workplace on a daily basis

Ensures that hand tooling and equipment is correctly maintained and report while reporting any deficiencies to appropriate personnel

Actively participates in daily and bi-weekly staff meetings to provide feedback on performance and result

Jacobson Companies, Pasadena TX 07/2010 - 04/2012

Warehouse Lead / Supervisor

Essential Duties and responsibilities included the following:

Maintain proper work flow through efficient use of space and personnel following directives of Operations Manager

Responsible for establishing work schedules, assigning jobs, training staff, coaching and counseling employees

Responsible for performance of hourly employees, providing feedback verbally and in writing

Understand, implement, and carry out all company policies and procedures. Additional, supervisory duties as assigned

Utilized the fork lift to materials in hazardous bins

Audit stock locations daily by tracking and cycle counting

Verify and check off material against pick list to ensure accuracy

Deliver verified materials to technicians and storage areas

Use MFG PRO system to receive in and issue all parts and materials, opening packages and crates and checking materials for damages

Deliver UPS, FedEx, and DHL packages to employees after received

Communicate daily to employees to pick up hazardous chemicals

Process daily inventory

Mac Equipment, Houston TX 01/2009-6/2010


Essential Duties include receiving in products using Oracle online.

Ship out orders daily via FEDEX online, UPS worldwide and international shipping

Utilized a sit down and stand up forklift to unload and load trucks

Responsible for putting together Kit Valve Orders by the assemble side

Daily communication with vendors and supplier

Process daily inventory

Performed logistic practices and procedures for shipping and receiving various items

Maintained documentation on all items shipped/ received

Operating manual and battery powered pallet jack

Provided oral and written communication to clients and co-workers

Deliver UPS, FedEx, and DHL packages

Methodist Hospital, Houston TX 10/2006-01/2009

Supply Chain Management Technician

Essential Duties and responsibilities included the following:

Responsible for completing daily equipment checklist and reporting any repair issues to upper management

Process all supply order requests submitted by Network hospital departments

Responsible for ensuring all orders were completed by the designated time frame and packaged accordingly

Performed assigned duties for monthly and bi-annual cycle count/inventories in order to maintain financial integrity for all items stocked within the warehouse

Maintains acceptable levels for accuracy and productivity for orders processed

Actively participates in daily and bi-weekly staff meetings to provide feedback on performance and results

R.T.I.Fabrications, Houston TX 02/2005-09/2006

Material Handler/Splitter

Essential Duties and responsibilities included the following:

Supplied billets of stainless Steel and titanium to saw and lathe areas for fabrication

Cut metal pipe to specifications and stamp with serial number

Performed shipping and receiving duties

Daily use of forklift

Excel, Houston TX 7/2004-02/2005

Inventory Control Clerk

Essential Duties and responsibilities included the following:

Forklift operator.

Completed area inventories on a daily basis

Maintained shipping and receiving log for incoming and outgoing orders

Utilized the forklift to perform order-pulling duties

Loaded and Unloaded trucks

Completed required paperwork for inventory and daily operations


Albert Sydney Johnston H.S., Austin, TX 8/1997 – 5/ 1999


Over ten years plus experience in Warehousing and Distribution of products, progressive experience in purchasing, Material Management, McKesson Pathways Material Management, SAP, CPR and Forklift Certified and Proficient in Microsoft Suite: PowerPoint, Word, and Excel.


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