FELICIA WILLIAMS

Phone: 773-***-****

Email:F ac4b46@r.postjobfree.com

PROFILE

Self Motivated individual skilled in event planning, customer service and office administration

Strong Multitasking capabilities

Experienced in mentoring underprivileged youth and at risk teens KEY SKILLS

Leadership Skills

Excellent Communication Skills both written and verbal

Efficient Organizational Skills

Excellent time management

Strong Analytical skills

Intermediate Level: Microsoft Office XP; Excel, Outlook, Access WORK EXPERIENCE

Dr. Martin Luther King Fam. Ent. Center Chicago, IL Administrative Assistant/Event Coordinator Dec.2003 – Jan. 2008

Managed daily office administrative activities

Assisted the sales manager in the pursuit of meeting and exceeding quarterly sales plans

Utilized excellent customer service skills daily assist customers with planning events

Answered incoming phone calls

Conducted site visit tours

Assisted in mass media advertising to the public

Built and maintained strong relationships with internal and external guests

Attended and engaged in weekly sales meetings

Taco Bell Champaign, IL.

Shift Leader/Head Cashier Feb.1996-Feb.1997

Handled daily accounting functions in store

Monitored service equipment & supplies making

Maintained daily inventory of products and supplies

Stock handling

Coached & developed employees while boosting morale

Implemented training course for new recruits-increasing profitability

Maintained a clean environment

EDUCATION

Bogan High School Chicago, IL.

High School Diploma 1991-1995

CERTIFICATION

Thomson Education Direct Jan. 2003

Catering and Gourmet Cooking

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