Wanda Gaither
Romoland, Ca ****5
Cell Phone: 714-***-****
Email: ac4b0l@r.postjobfree.com
Objective: To obtain a stable challenging position within a company where my skills will be utilized
Relevant Experience:
Works, Windows, Excel, Outlook
Accurint
TLO
DRN
Vehicle Lien Processing
Dispatching
Skip Tracing
ACA Training
Asset Investigations
3rd Party Collections
FDCPA
Taleo
Education:
2006- 2009 Associates in Criminal Justice Kaplan University
Certifications:
Customer Service Training
Background Clearance
FDCPA Training
Location Specialist
ACA Compliance Certified
Employment:
2016- 2016 Deficiency Portfolio Manager City Loan
Locate customer’s who have defaulted on title loans. Order the repossession of collateral
Once loan is in default. Negotiate repayment of the deficiency balance after vehicle has been sold at auction.
Asset investigations. Account management, payment processing
2015-2015 Dispatcher D & L Towing
On a normal shift I would have 12 to 14 drivers to dispatch ranging from light duty, medium duty and
Heavy duty towing. Impounded vehicle releases and Lien Processing
2014-2014 Interview Specialist Macy’s
Using Taleo Database I Screened, Interviewed and Hired candidates via phone to fill various
Upcoming seasonal positions.
2014-2014 Collection Specialist F.A.M.S
Responsible for locating Customers with defaulted student loans, for the purpose of Rehabilitating or refinancing their loans and brought back into a current or deferred repayment status.
2012-2012 Skip Tracer/ Asset investigations Brenan Capital
Locating individuals or Assets for the purpose of negotiating and collecting on past due or defaulted, secured and unsecured, 2nd mortgage loans and Heloc loans.
2011-2015 Skip Tracer /Research International Research. Telecommute
Work from home researching and locating individuals and assets for the purpose of resolving legal and financial matters. Contacting individuals for verification of location information. Customer service oriented.
2007-2010 Office Manager /Quality Control Alber Seafood
Customer Service, A/R - A/P, Bank deposits, Invoicing, processing payments for daily landings of Crab, Tuna and Salmon for 30+ commercial boats. Weekly payroll for 75-100 employees, Hiring, Human Resources, Inventory, Recording Daily Landings and Processing to The Proper State and Federal Agencies, Preparing and Processing Monthly Reports for state and local agencies in the Tri-State area.
2002-2007 Property Management Willow Tree Mobile Home Park
On site Resident Management Team of 81 units, Customer Service, Screening and Verifying of Possible New Tenants, Lease Agreements, Collection of all Rents and Past due Amounts, Late Notices and Deposits, Eviction Processes, Resolve Tenant Issues,, Park Maintenance and Enforce all Park Rules and Regulations
2006-2006 Customer Service Aramark Sports and Entertainment
Customer Service, Bartending, Cash Handling and VIP Hostess {seasonal position May -Oct}
2005-2006 Collections/ Skip Tracing GC Services/American Express
Collection and Liquidation on High Spend -High Return Lending Accounts, Payment Processing Account Management, Balance Transfers, Skip Tracing, Customer Service and File Maintenance
2004-2004 Dispatcher/ Customer Service Cardinal ALL Hour Towing
Dispatch a total of 19 Light Duty, Medium Duty & Heavy Duty Trucks for General Towing & Recovery. Monitoring Drivers and Fleet through Internet GPS Tracking. Lien Notifications, Title Work and Vehicle Redemption’s. Maintain 20 Minute or Less Response Time on all Emergency Calls for Accidents and Recovery .Contracted with City Police, County Sheriff and Highway Patrol.
2002-2002 Collections/ Skip tracing Client Services/Discover
Collection of Funds on High Balance Delinquent Credit Cards and Deficiency Balances on Defaulted Auto Loans. Complaint resolutions and Problem solving. Payment Processing, Balance Transfers, Settlements, Skip Tracing, Customer Service and Account Maintenance