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Customer Service Sales

Location:
Ottawa, ON, Canada
Posted:
February 01, 2018

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Resume:

Samantha de Puyjalon

*** ******** ***, ******, *******. K1J 1J9

T. 613-***-**** Cell. 514-***-**** ac4azf@r.postjobfree.com PROFILE & INTERESTS

A bilingual, responsible, sports-oriented, hard-working, cheerful and bright individual with a solid work ethic. Demonstrated skills engaging and dealing with customers and clientele of differing age range. Strong customer service and people skills, always punctual. Great interest and developed skillset in social communications and media programs, organizational skills and media upkeep. EDUCATION

August 2016 Honours BA in Social Communications – University of Ottawa ( 4th year ) September 2015- Social Communications Program- St.Paul University August 2013-current Social Services Program - Collège Dawson (CEGEP) Successfully completed two years)

IT SKILLS

MS-Office Suite (Word, PowerPoint, Publisher, Windows) I-tunes, Web apps (email, websites). WORK EXPERIENCE

2017 Present University of Ottawa Health Services, Ottawa Ongoing position as a medical records clerk. Handling previous medical files, sorting boxes and verifying records, numerous tasks involving prepping and recording.

2017-2017 Nespresso, Ottawa

Demonstrator. Responsible for the constant knowledge of all information regarding Nespresso and their team. Making and demonstrating coffee samples, as well as selling machines.

2017-2017 Student Home Services, Ottawa

Manager of a small company, student program. Responsible for all managerial duties, including hiring, scheduling, door to door and building a client basis. Additionally, responsible for accounting, fund management and general upkeep of the business.

2015 – 2016 Bath and Body works, Ottawa

Ongoing position as a sales associate, selling various products and Constantly meeting the needs of customers. Strong position in customer Service and upkeep of social media affairs, as we are a very media oriented Retail Company. Strong group organizational skills for tasks such as marketing and advertisement strategies.

2014 Pierrefonds Community Project, Pierrefonds

Succesfully completed 5 month Program-related internship (stage) Working with two age groups: 3-4 years old, 6-12 years old, from low income families.

Amitié friendship association, Montreal

Completed a 6 month government paid education work program. Working and intervening with persons dealing with mental health related issues. Office work and people skills, such as patience, tolerance and ability to listen. The Open Door, Montreal

A month was spent working with the homeless population.Tasks include patience, tolerance, services to clients and all necessary social work skills. 2015 Dawson Community Centre, Montreal

In the process of completing a year long stage with children in the Verdun community, aged anywhere between 5 and 12 years old. Tasks include facilitating group activities for children, animating activities and mainting positive attitudes among children, homework help and computer aid, providing entertainment for the children and maintain professional relationships with the children and staff.

2013-Current

( ended in 2016) Pizzalini da Francesca, Kirkland

Part time - Reporting to the owner: waitress, cash operations, telephone service (ordering and confirmation), on-line and in-restaurant exceptional customer service delivery, maintaining cleanliness as required. Responsible for closing and new staff training.

2012 Gourmet Privilège, Kirkland

Part-time service associate, responsible for sales & customer service, cashier, Inventory, stocking, display facings, pastry and cake decorating, maintaining cleanliness.

2011 Pierrefonds Day Camps – Counsellor in Training program and Shadow Excellent disposition with children 3-15 yrs; dynamic and engaging, facility in devising and managing attention-capturing activities, dispute resolution skills – a good mediator. Shadow responsibilities include the aid of those who are physically and or mentally disabled.

Pierrefonds Ringette - Bunnies-helper/coach of younger players 2006-2014 Babysitting – in-home for kids 4 to 9 years of age Valleycrest Swimming Club – Pierrefonds, Quebec

Guppies (4-7 years): helper and animator; Snack Shack attendant (on-call); Leaders program

Wilder Penfield Elementary School – DDO, Quebec Teacher’s helper INTERESTS AND ACTIVITIES

Communication and media topics and works, Social Services work, engineering and science, customer service, working with children age groups 6-16 years old,Travel, Movies, Reading, Poetry, Music

Recommendations available upon request



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