Susie Estrada

Email: ac4aso@r.postjobfree.com Phone: (571) 274 – 0623

WORK EXPERIENCE:

JW Tumbles, Arlington, VA September 2017 – Present

Gymnastic Instructor (Part time)

Help children develop social and cognitive skills in a gymnastic environment

Supervise and help engage children in fun and learning activities

Teach growth development classes to children of varying ages

Provide administrative support by answering phone calls, maintain files and payments

Scheduling classes and birthday events

Host social gatherings such as birthday parties of up to 20 children

CUSTIS Logistics LLC, Falls Church, VA September 2016 – Present

Customer Service Representative (Part time)

Assist manager with coordinating purchase orders of industrial, mechanical parts and help related electronics

Perform research on medical equipment and supplies requested by clients emphasizing on best price and quality

Handle telephone calls in English and Spanish from providers, mail carriers and clients

Practice conflict resolution emphasizing “clients first” mentality ensuring that orders are delivered in perfect conditions and timely manner

Manage incoming/outgoing mail including FedEx, UPS, and DHL

Assemble and maintain client database emphasizing on confidentiality, safety, and security

Maintain calendars for scheduled meetings, shipments and pick ups

Process invoices and expenses, organize credit card receipt and charges

Work under pressure to prioritize workload, multi-task as well as meeting tight deadlines

Create formal business letters utilizing Microsoft office

Utilize Microsoft Excel to manage basic financial reports including updating account payables (AP) and receivables (AR) workbooks

Practice problem solving technics with discretion and understanding of confidentiality on all issues

CLG INC. Cleaning & Painting Company, Alexandria, VA August 2013 – August 2016

Administrative Assistant

Maintained and updated documents using a variety of software systems including Microsoft Word and Excel

Handled account receivables and accounts payable

Helped with the interviewing and hiring of potential employees by selecting, scheduling candidates by phone, and taking notes during interviews

Collaborated with coworkers and manager during price reviews and created invoices and proposals for different companies

Worked as a team member by discussing with other employers on prospective job projects

Orientated new employees

Located and attached appropriate files to incoming correspondence requiring replies

Maintained personnel records and I-9 Forms with confidentiality

Provided administrative support by categorizing and organizing large amount of records, contracts and invoices in M.S. Excel customized workbook and database

EDUCATION & CERTIFICATION

Metropolitan Institute of Health & Technology, Lorton, VA November 2017

Electrocardiography Technician Program (Certified EKG Technician) #T3K9K8T3

Phlebotomy Technician Program #C2N3E3N8

Pharmacy Technician Program #M7P9M8S7

Virginia Commonwealth University, Richmond, VA May 2017

Bachelor of Science in Forensic Science, FEPAC Accredited

Concentration: Forensic Biology; Minors: Chemistry, Biology

Northern Virginia Community College (NOVA), Alexandria, VA May 2015

Associate of Science

HONORS/AWARDS & ADDITIONAL SKILLS:

The National Society of Collegiate Scholars 2014

Phi Theta Kappa Honor Society 2014

Proficient in MS Word, PowerPoint, Excel

Bilingual – Fluent in English and Spanish

Excellent writing and communication skills

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