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Sales Technical Support

Newark, Delaware, United States
February 01, 2018

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Newark, Delaware ***** 302-***-****


Research and development specialist with more than 20 years of experience producing high quality products in the coatings, pigment, and leather industries. Personally developed innovative products for automobiles, shoes, and upholsteries. Excellent technical knowledge; ability to interact with cross-functional groups to create new products and bring them to market. Ability to handle multiple simultaneous tasks and adjust to frequently changing priorities.


Product Development Quality Control Chemical Synthesis Global Sales & Marketing Support Pilot Plant Operations Research & Analysis Customer & Vendor Relations PROFESSIONAL EXPERIENCE


Hercules/Ashland Inc.-Wilmington, Delaware

• Produce numerous modifications of High/Low Molecular weight Polyols for the Paper & Pulp Industry.

• Complete assigned experiments within pre-designated timelines with accuracy and professionalism in the safest and most efficient manner.

• Conduct lab experiments to support oil size and high ash including co-polymers and vacuum synthesis.

• Use size press operations, hand sheet preparation, coating machines, and pulp preparation in experiments.

• Achieve optimal quality control through retention aid testing, synthesis, and analysis of Britt Jar. LAB TECHNICIAN 1/2006–Present

Solenis LLC-Wilmington, Delaware

• Assist Process Development scientists and engineers with experimental obligations by running Lab Synthesis R & D Trials for paper making products and applications paper making using size press, paper line production, and Dixon Coater. Perform lab spraying of corrugated box liner.

• Work with Pilot Line Paper machine; prepare hand sheet trials using spreadsheet, and conduct size press lab trials for production.

• Ran synthesis trials in lab for Pilot Plant scale in 300 gallon Reacting Vessel. Used trial to conduct full production run; supervised run from start to finiah.

• Conduct tensile, HST, Mullen Burst, STFI, Ring Crush, Caliper, and basis weigh testing of paper and linerboard trials.

• Setup and use High Humidity Chambers in Pilot Lab and prepare spray technique for Principal Investigator. RESEARCH & DEVELOPMENT SPECIALIST 1/2002–12/2005

TFL USA/Canada, Inc.-New Castle, Delaware

• Quality Control Technician for R&D and production analysis. Produced new NMP-free polyurethane resins and Urethane Hybrids for coatings and leather products. Prepared and presented recommendations for product transfers from lab scale to manufacturing including waxes, dullers, silicones, pigments, and resins.

• Collaborated with global R&D personnel from Italy, France, and Switzerland, and major automobile manufacturers on new product development.

• Represented TFL in negotiations with various product vendors to achieve best possible pricing for raw materials such as major and minor components for topcoat and basecoat formulating.

• Conducted FTIR, Instron, NV, pH Brookfield viscosity, Data Color computer, Newark Flex, Bally Flex, Taber, and cold crack testing.

• Produced and supervised full-blown batches for R&D and for customer including urethanes, dullers, compact blends, waxes, and other topcoat and basecoat components.

• Technical subject matter expert (SME) in domestic and international sales presentations.

• Interacted with customers in both sales and technical support roles.

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