Customer Service Data Entry
Resume:
Largo, FL *****
*************@*****.***
Lee-Ann Harper
Objective
To continue to learn, support and grow within the company.
Experience
*/**/** – Current Hughes Exterminators, Tampa, FL
Office Manager
Ensure efficiency and productivity of all office operations.
Scheduling of Home Evaluators and Service Professionals.
Assign administration staff duties and responsibilities.
Input and balancing of daily deposits.
Input of all production.
Input of all sales agreements.
Training of all new administration staff members.
Review all entered data for accuracy.
Manage customer service calls & inquires.
Quickly evaluate customer’s needs in order to schedule needed Service.
Resolve any issues or problems quickly and effectively.
Assist Branch Manager
2010 – 6/2015 Southern New Hampshire Health System, Nashua, NH
Radiology Support Services Representative
Patient Registration responsibilities
Enter/Confirm Patient information quickly and accurately
Order patient exam’s accurately
Obtain corrected order’s if necessary
Track patient
File Room responsibilities
Facilitate record releases
Verify correct authorization is obtained
Burn/transmit correct exams to authorized facility/patient.
Telephone interview patient’s for varies exams
Other Duties as assigned.
Assisted RIS analyze in the cleaning up of data files.
Created commonly used forms in excel for data entry.
Created procedures for purging old hard copy files.
Organized both file room and registration areas.
Created updated training manual.
2000 - 2010 NH Background Investigations Nashua, NH
Bookkeeper/Criminal Records Processor
Accounts Payable, Accounts Receivable, Collections and Check Reconciliation
Summarize criminal records for our clients.
Back up and support Data Entry staff and Client Coordinators.
1999 - 2006 Tabernacle Christian School Litchfield, NH
School Secretary
Maintain all Student Records.
Support Principal and Staff.
Taught High School MS Office.
1997–1999 Mailhot Industries Hudson, NH
Accounts Payable
Maintain Accounts Payable
Developed Warranty Return Process Program and Procedures.
Implemented Bar Coding.
1987 - 1999 Ideal Tape Lowell, MA
Network Administrator
Maintain a Novell network – consisting of 2 Network Servers and 150 nodes.
IT Help desk – MS Office Programs, Home grow applications and technical support.
Developed Disaster Recovery plan.
Assistant Programmer using RPG II and Fox Pro.
Accounts Payable
Billing Coordinator
Receptionist
Education
1974–1977 Pelham High School Pelham, NH
Diploma.
Interests
Bible Study, Crafting, Fishing, Camping, Hiking, Biking.
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