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Customer Service Data Entry

Largo, Florida, 33771, United States
January 31, 2018

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**** ******** ** *** ***

Largo, FL *****

(603) ***-****

Lee-Ann Harper


To continue to learn, support and grow within the company.


*/**/** – Current Hughes Exterminators, Tampa, FL

Office Manager

Ensure efficiency and productivity of all office operations.

Scheduling of Home Evaluators and Service Professionals.

Assign administration staff duties and responsibilities.

Input and balancing of daily deposits.

Input of all production.

Input of all sales agreements.

Training of all new administration staff members.

Review all entered data for accuracy.

Manage customer service calls & inquires.

Quickly evaluate customer’s needs in order to schedule needed Service.

Resolve any issues or problems quickly and effectively.

Assist Branch Manager

2010 – 6/2015 Southern New Hampshire Health System, Nashua, NH

Radiology Support Services Representative

Patient Registration responsibilities

Enter/Confirm Patient information quickly and accurately

Order patient exam’s accurately

Obtain corrected order’s if necessary

Track patient

File Room responsibilities

Facilitate record releases

Verify correct authorization is obtained

Burn/transmit correct exams to authorized facility/patient.

Telephone interview patient’s for varies exams

Other Duties as assigned.

Assisted RIS analyze in the cleaning up of data files.

Created commonly used forms in excel for data entry.

Created procedures for purging old hard copy files.

Organized both file room and registration areas.

Created updated training manual.

2000 - 2010 NH Background Investigations Nashua, NH

Bookkeeper/Criminal Records Processor

Accounts Payable, Accounts Receivable, Collections and Check Reconciliation

Summarize criminal records for our clients.

Back up and support Data Entry staff and Client Coordinators.

1999 - 2006 Tabernacle Christian School Litchfield, NH

School Secretary

Maintain all Student Records.

Support Principal and Staff.

Taught High School MS Office.

1997–1999 Mailhot Industries Hudson, NH

Accounts Payable

Maintain Accounts Payable

Developed Warranty Return Process Program and Procedures.

Implemented Bar Coding.

1987 - 1999 Ideal Tape Lowell, MA

Network Administrator

Maintain a Novell network – consisting of 2 Network Servers and 150 nodes.

IT Help desk – MS Office Programs, Home grow applications and technical support.

Developed Disaster Recovery plan.

Assistant Programmer using RPG II and Fox Pro.

Accounts Payable

Billing Coordinator



1974–1977 Pelham High School Pelham, NH



Bible Study, Crafting, Fishing, Camping, Hiking, Biking.

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