Customer Service Microsoft Office

Dawn Harlow

***** ********* *** **

Cypress Tx **429

713-***-****

***********@*****.***

OBJECTIVE Seeking a position that will provide me with daily challenges, benefit from my broad range of skills with positive customer interaction and self-motivation where my job dedication can improve the workforce around me.

EXPERIENCE

Liebherr Cranes

Administrative Specialist September 2016- December 2017

• Creating Projects and Quotations

• Parts Research and Requesting

• Employee Time

• Invoicing & Warranty Invoicing

• Purchasing Requesting

• Office and Vendor Supply Ordering

• Scheduling

• Customer Relations

• Baan, SAP, Microsoft Office

Atterro/Toshiba

Assembly January 2016- April 2016

• Electrical & Mechanical Wiring

• Final Wiring QC Prep

• Reading Schematics

• Inventory Checks

• QC Rework & Repairs

• Worked on Adjustable Industrial Speed Drives

National Oilwell Varco

Electrical Assembly May 2014 – October 2015

• Drilling & Electrical Tools

• Electrical & Mechanical Wiring

• Reading Schematics

• Inventory Checks

• Final Prep For Shipping

• Computer programming

• Built Control Panels, Junction Boxes & Generator Lineups

Spec’s Wine, Spirits and Finer Foods

Head Cashier April 2007 – November 2007 & October 2012 – May 2014

• Shift lead

• Customer service

• Cash handling

• Product procurement

• Maintain inventory

• TABC Certified

Sanctuary of Boca

Switchboard Operator/Office Assistant October 2004 – February 2007

• Operated, answered, and programed multi-line phone system

• Prepared company correspondence and lease agreements

• Greeted clients and guest

• scheduled appointments and conferences

• Vacancy preparations

• Assisted tenants with set-up

• Received and distributed incoming mail

U-Haul

Storage Manager/Customer Service March 2002 – January 2004

• Customer service

• Prepared lease agreements for units

• Accounts receivable/nightly deposits

• Employee Scheduling

• Vacancy preparations

SKILLS AND PROFESSIONAL STRENGTHS

10-Key/45 wpm

Switchboard/Switchboard Programing

Computer proficient (MS Office)

People skills and team oriented

EDUCATION & CERTIFICATES

Nationwide Academy High School 2008

TABC Certified

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