Banker, Accountant, Accounting, Finance

**th of May

District *, Helwan

Cairo.

E-mail: ac4a85@r.postjobfree.com

Phone: +201*-********

PERSONAL

INFORMATION

Full Name: Mahmoud Sayed Mohamed Mehany

Date of Birth: 06 September 1989 Nationality: Egyptian Marital Status: Single Military Status: Postponed

EDUCATION Accounting Major 2006 2010

Faculty of Commerce - Cairo University

Overall grade: Good

MESSAGE TO

EMPLOYER

I'm looking to pursue a career in the Accounting and Finance field. Please consider my application for a career-shift opportunity and accept this letter as an introduction to my skills and background.

Over the past Five years working in the Customer Service Field, i have gained comprehensive experience and knowledge in assessing customer needs and requirements, issue resolution, product cross-sales, along with other Administration tasks. These skills and experiences will allow me to make an easy transition into the field and will allow me to excel in it.

As an enthusiastic and driven professional, with my past experiences including skills accumulated, coupled with what I have learnt over my career journey will be of great benefit to the position.

In addition to my previous experience and personal qualities, combined with my proven record of excellence communication and analytical skills, I am ready and prepared to exceed your expectations for this role.

You shall find all my experiences and skills gained mentioned in the below sections . Mahmoud Mehany

Mahmoud Mehany 1

WORK

EXPERIENCE

Nile Air August 2017 Present

Air Cairo December 2012 July 2017

Vodafone Egypt April 2011 December 2012

IBM Company September 2010 March 2011

Cabin Crew

Duties and Responsibilities

Attending pre-flight briefings during which cabin crew attendants are informed about their role and position which may need special attention. These include passengers with particular requirements or medical conditions Checking the safety equipment on board

Performing safety demonstrations

Making announcements during the flight

Checking the condition and provision of emergency equipment and information for passengers

Demonstrating emergency equipment and safety procedures Administering first aid and dealing with emergencies Selling duty-free commercial goods and pursuing sales targets Producing written flight reports after completing a journey Cabin Crew

Customer Service Representative

Customer Service Representative

BANKING

WORKSHOPS

Retail banking products and services

Basic concepts of Financial Crime Compliance

Definition of money laundering and terrorist financing Detecting suspicious transactions

SKILLS Personal Skills

Problem Solving

Fast Learner

Good Literacy and Numeracy Skills

Presentation Skills and Communication Skills

Self Confidence

Flexibility and Time management

Customer Experience, Satisfaction and Retention

Team Work, Leadership and Team Management

Negotiation, Sales and Marketing Skills

Planning

Adaptability and Decision Making

Dynamic

Goal-oriented

Excellent interpersonal skills

Assertiveness

Critical Thinking

Calm approach and ability to work under pressure

Mahmoud Mehany 2

Computer Skills

Intermediate Computing and Applications

Language Skills

Arabic Language: Fluent - Native Tongue

English Language: Fluent

AVIATION

TRAINING AND

CERTIFICATIONS

Training

Aircraft and Aviation Familiarization Introduction. Air Law

Crew Member Coordination and Communication

Customer Service and managing passenger interactions. Safety and emergency procedures. (Practical Emergency Procedures include: Use of Emergency and survival equipment, Ditching and Survival Training, Live Fire Fighting, Evacuation from an aircraft)

Aviation Medicine Training

Security Training

Certifications

Cabin Crew License

COURSES ICDL

English Course ( Canadian International College )

Phonetics Course (New York Academy)

Edu Egypt Scholarship (Certified from Egyptian Ministry of Communications and Information Technology)

Airline Cabin Crew Training Course

First Aid and Safety

REFERENCES References available upon request.

Mahmoud Mehany 3

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