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Customer Service Manager, administration assistant, human resource, GI

Calgary, Alberta, Canada
$35,000 - $40,000
February 02, 2018

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Trung Nguyen +1-587-***-**** #540, 310 8 Street SW, Calgary, AB

T2P 3P3


To continuously improve knowledge and skill in geographic information systems, new GIS technologies and software latest updates. Desired to work with the experts and good team in the GIS industry to bring the highest quality products.


Mechanical Associate: STANDENS (Canada)

• Read specifications or follow verbal instructions

• Check products for correct shapes, dimensions and other specifications

• Troubleshoot and perform corrective action or minor repairs

• Position cold metal pieces, on die of press or other forging machinery

• Other duties as assign

GIS Technician: GFD (Green Field Consulting and Development) (Vietnam)

• Responsible for product releases: map production, cartographic products

6/2015 - now

8/2014 – 1/2015

• Implement and ensure the tasks assigned such as digitizing, project data management, GIS analysis with the best quality and on time of the projects.

• Write Python scripts to increase the efficiency of the projects.

• Responsible for the activities in field and report to manager daily.

• Organize and prepare the project reports.

GIS Technician: GEOViet Consulting (Vietnam) 1/2014 – 3/2014

• Preparing plan, section, detail, and schematic and construction drawings in support of GEOViet projects.

• Provide technical services including GIS data modelling, 3D analysis, cartography, script writing and geo-processing in support of specific project task.

• Developing customized maps for clients and ensuring that the projects’ needs are met in a timely and effective manner.

International Cooperation Staff/Report Officer: Plant Protection Research Institute (Vietnam)

6/2008 – 2/2012

• Carried out survey work including collected and processed soil and agriculture productivity data during field trips

• Collected data with regards to the feasibility of various aquaculture products

• Assisted in performing estimates regarding economic feasibility of using aquaculture as a way to improve lives of local people

• Participated in the community to observe and document local social settings in order to incorporate

into development strategy

• Assisted the soil and agricultural experts with data analysis and modelling for technical reports

• Assisted with the planning, arrangement and logistic aspects of the field trips

• Assisted in organizing consultation workshops and conferences on the results of the research/survey. Project Staff: Centre for Development Assistance (CDA) (belong Non- Governmental Organization) (Vietnam)

2/2007 – 6/2008

• Go to the field to evaluate the process of the projects

• Assisted with the planning, arrangement and logistic aspects of the field trips

• Writing report to the manager of projects

Collaborator: UNDP-funded rural development project in Ban Sen, Van Don, Vietnam (Vietnam)

1/2007 – 6/2007

• Training on Proposal Development (collecting baseline data, situation analysis, logical frame development, planning and budgeting)

• Planning for sustainable management of community forest

• Environmental law education


Tertiary 1/2013 – 1/2015

• Bachelor of Geographic Information Systems in SAIT Polytechnic, Calgary, Alberta, Canada.

• GPA 3.15

Foundation 9/2002 – 6/2006

• Completed Bachelor of Environment (Environment major).

• Finished with Distinction average.

High school 9/2000 – 5/2002

• Hanoi – Amsterdam high school, Hanoi, Vietnam.

• Achieved excellent average for major subject


• Advanced at ArcGIS 10.x (ArcInfo version; ArcMap, ArcCatalog, ArcToolbox; ArcScene; Model Builder; Spatial Analyst, 3D Analyst).

• Expert in MS Office software (MS Access, Excel, Word, Outlook, Power Point)

• Experienced in FME, MapInfo.

• Experienced in creating web mapping applications using ArcGIS Server and ArcSDE.

• Good knowledge of writing languages including Python and Perl.

• Proficient at ENVI, Google Earth, ERDAS.

• Versed with different data formats and data management.

• Advanced at Photoshop and good knowledge at AutoCAD.

• Proficient in operating systems including Windows 7 / 8, Linux OS, Mac OS NON-TECHNICAL SKILLS & INTEREST

• Fluent English

• Time-management skills and the ability to meet projects' requirements, timelines, and deliverables

• Exceptional listener and communicator who effectively conveys information verbally and in writing.

• Innovative problem solver with the ability to think outside the box.

• Team player who is able to get along well with others and accept supervision.

• Strong ability to take initiative in simplifying, improving and clarifying tasks or projects.

• Adapted quickly with different working and living environments. Pick up new skills quickly.

• Thrive in working with people including colleague and customer. REFERENCE

• Available upon request

Contact this candidate