Customer Service Management

** *** **** *** # ****

San Francisco, CA ***** Cell 415-***-****

***********@*****.***

Brian T. Yang

Objective Accounting/Finance/Administration

Experience 01/14-Present Tzu Chi Foundation

Associate Director/Medical Team Lead/After School program Principal/PR

. Planning Annual Budgeting

. Coordinate Annual Medical outreach

. Administrator of after school programs/Finance management

. Project management

. Districts’ event planning

. Public Relations

11/12-12/13 Tzu Chi Foundation

District Team Lead/PR/Event Team Lead

. Planning budgeting/budget control

. Project Management

. Public Relations

. Local Events Organizer

. After School Program Coordinator

05/06-10/12 Academy of Art University

Student Accounts Coordinator

. Collection

. Incoming wire and monthly reconciliation

. Follow up with AR unpaid tuition and charge back issues

. Prepare 1098 T statement and solving student problems

. Analysis and solving student’s account issues

. Prepare student account financial statement and solving issues

. Address and coordinate admission representative and student financial issues

11/03-3/06 Lawyer Asset Management, Inc

Finance Officer

. Account Payable

. Account Receivable

. Cash Flow Management

. Accounts Reconciliation

. General Accounting

. Prepare Financial Statements

01/02-08/03 California Culinary Academy

Financial Aid Advisor

. Helping student applying for government grant and pell

. Helping student budgeting financial needs

. Helping student solving financial problems

. Trained for Cal Grant and VA benefits

. Analysis student account and make recommendations

02/98-07/01 Central Pacific Bank

Cash Service Officer - Cash Service Department

. Managed daily cash inflow and outflow

. Prepared weekly cash deposit to Federal Reserve Bank

. Prepare weekly cash statements

. Verified currency amounts (follow Federal Reserve Bank policies)

. Forecasted cash demand

. Customer Service

Education 1995-1998 Brigham Young University

. BS in International Business/Finance Management

Skill and Interests Proficient with Microsoft Word, Excel, and PowerPoint

Fluent in: Mandarin, Taiwanese, and English

Extensive travel within Asia, Europe, and America

Contact this candidate