Administrative Assistant Customer Service

Lisa V Bolin

**** ***** ****** ** ~ Wauchula, FL 33873

******@*****.*** 863-***-****

Qualifications

Results oriented administrative professional with exceptional planning and organizational skills. Detail oriented with excellent analytical, problem solving, and multi-tasking abilities. Excellent written and verbal communication skills and customer service ability. Client confidentiality maintained to the highest standard. Knowledge of standard office equipment and multi-line phone systems. Skilled in Microsoft Office Suite and other office applications.

Office Management Skills:

Knowledge of standard office equipment and multi-line phone systems

Manage database for daily use by staff

Able to multi task and work independently.

Proficient with Microsoft Office Suite.

Coordinate and disseminate organization’s correspondence.

Coordinate and monitor scheduling

Organize and administer accounts payable and receivable

Manage inventory and supplies

Liaise between organization and legal department

Prepare reports for insurance authorizations

Human Resource Skills

Interview and supervise junior secretarial staff of seven

Manage recruitment and hiring process.

Manage payroll, and compliance

Administer 24/7 staff scheduling

Deliver staff trainings

Maintain high level of integrity and accuracy of employment records

Experience

Administrative Assistant/Office Manager 06/2017- present

J Oliver Speech Pathology Services Inc

107 Hanchey Rd, Wauchula, FL 33873

Certified Permit Technician/Code Enforcement/Contractor Licensing 04/2008 - 12/2016

Hardee County BOCC Building Department

401 W Main Street, Wauchula, FL

Administrative Assistant Guardian Ad Litem Program 11/2004 – 1/2008

205 E Main Street #101, Bartow, FL

Administrative Assistant Department of Children and Families 09/2000 – 09/2004

1055 US Hwy 17 N, Bartow, FL

Education

Hardee County Senior High School Diploma 1983

Wauchula, FL

Legal Secretary Certificate 1986

NASC Correspondence School

International Code Council Institute April 2011

Certified Permit Technician

Florida Association of Code Enforcement January 2012

Fundamentals of Code Enforcement

FEMA Emergency Management Training July – August 2016

ICS 100, 200 and 700

Public Risk Management of Florida

Elimination of Harassment/Discrimination/Retaliation Training September 2012

Customer Service Skills Training May 2016

References upon request

Contact this candidate