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Customer Service Microsoft Office

Doha, Doha, Qatar
April 27, 2018

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Building No. ** Zone ** Street 788 Abu Hamour Doha Qatar


Objective: To find a position that will utilize my knowledge, skills, and experiences.

Highlights of Qualifications

Proven customer service and people skills, accompanied with an unwavering work ethic

Overall administrative, operational supervision, and back checking of all merchandising activities/materials of accounts

Develop rapport and harmonious relationship with client, outlet managers, supervisors, and employees under my area of coverage

Adept at building strong business relationships with diverse range of customers, coworkers, and management

Organized and meticulous, with exceptional communication skills, both written and verbal

Adapting easily to new protocols and changing environments

Computer literate and proficient in Microsoft Office Applications Professional Experience

Housekeeping Staff

October 2, 2016 to August 2018

Hamad International Airport, Qatar

Linc Facility Services


September 1, 2016 to October 1, 2016

Shawarma Grill House

Al Rayyan Qatar

Project Supervisor

April 18, 2002 to August 10, 2008

Nestle Philippines

Ace Promotion and Marketing Corporation, Mandaluyong City, Philippines Duties and Responsibilities:

- Submits required reports on time such as stock range availability, out of stock, client’s events and promotion, merchandising guidelines or shelf guidelines, and competitors’ activity

- Coordinates directly with Account Manager

- Conducts regular visits of the work areas to closely monitor and supervise the effective execution of assigned projects

- Submits progress reports and update immediate superiors the status of on-going projects being handled

- Reports all competitors’ activities (in store and nationwide, new products and special discounts)

- Performs other assignments and all other functions which may be required from time to time

Promo Attendant/Brand Ambassador

September 28, 1999 to April 2002

Nestle Philippines

Ace Promotion and Marketing Corporation, Mandaluyong City, Philippines Duties and Responsibilities:

-Promote the features advantages and benefits of the products to the prospective consumers/customers.

-Encourage the consumers/customers to buy the product.

-Conduct inventory and offtake reports.

-Get feedbacks and concerns of the consumers/customers to be able to make qualitative report.

-Submit inventories, offtake and qualitative reports to immediate supervisor/s.

-Report immediately to supervisor if competitors have activities and promotions.

Service Crew

July 1, 1999 to August 31, 1999

Greenwich Pizza and Pasta

Green Rosario Ortigas Foods Corporation, Pasig City, Philippines Trainings and Seminars

Effective Supervisory Skills Workshop

Ace Promotion and Marketing Corporation, Mandaluyong City October 6, 2006

5S Seminar

Ace Promotion and Marketing Corporation, Mandaluyong City May 13, 2006

Persuasive Selling Skills and Better Salesmanship Workshop

(Unified Promo Attendants of Nestle)

February 26, 2006

APMC Building, Mandaluyong City

Windows Office Word, Excel & Power Point Training

February 2003

APMC Building, Mandaluyong City

Strategic Supervisory Skills Program

September 13, 2002

APMC Building, Mandaluyong City

Effective Selling Technique and Personality Development Training Unified Promo Attendants

January 21, 2000

APMC Building, Mandaluyong City

Educational Background

Asiantouch International Institute Inc. (TESDA) September 8,2009 Restaurant and Coffee Shop Leading to Food and Beverage Services NCIII Asiantouch International Institute Inc. San Roque Marikina City Phils. High School Diploma

Antipolo National High School (1994 to 1998)

Antipolo City, Philippines

Elementary Diploma

Bagong Nayon 1 Elementary School (1988 to 1994)

Antipolo City, Philippines

Personal Background

Born on February 26, 1981 in Pasig City, Philippines. Married with 3 kids. Stands 5’6” and weighs 120 lbs. Proficient in written and oral communication. Friendly with positive attitude. Excellent public relations skills and can work under pressure. Responsible and hardworking, with commitment to excellence.

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