Customer Service Microsoft Office
Resume:
SHERILYN I. PARAGAS
Building No. ** Zone ** Street 788 Abu Hamour Doha Qatar
***********@*****.***
Objective: To find a position that will utilize my knowledge, skills, and experiences.
Highlights of Qualifications
Proven customer service and people skills, accompanied with an unwavering work ethic
Overall administrative, operational supervision, and back checking of all merchandising activities/materials of accounts
Develop rapport and harmonious relationship with client, outlet managers, supervisors, and employees under my area of coverage
Adept at building strong business relationships with diverse range of customers, coworkers, and management
Organized and meticulous, with exceptional communication skills, both written and verbal
Adapting easily to new protocols and changing environments
Computer literate and proficient in Microsoft Office Applications Professional Experience
Housekeeping Staff
October 2, 2016 to August 2018
Hamad International Airport, Qatar
Linc Facility Services
Waitress
September 1, 2016 to October 1, 2016
Shawarma Grill House
Al Rayyan Qatar
Project Supervisor
April 18, 2002 to August 10, 2008
Nestle Philippines
Ace Promotion and Marketing Corporation, Mandaluyong City, Philippines Duties and Responsibilities:
- Submits required reports on time such as stock range availability, out of stock, client’s events and promotion, merchandising guidelines or shelf guidelines, and competitors’ activity
- Coordinates directly with Account Manager
- Conducts regular visits of the work areas to closely monitor and supervise the effective execution of assigned projects
- Submits progress reports and update immediate superiors the status of on-going projects being handled
- Reports all competitors’ activities (in store and nationwide, new products and special discounts)
- Performs other assignments and all other functions which may be required from time to time
Promo Attendant/Brand Ambassador
September 28, 1999 to April 2002
Nestle Philippines
Ace Promotion and Marketing Corporation, Mandaluyong City, Philippines Duties and Responsibilities:
-Promote the features advantages and benefits of the products to the prospective consumers/customers.
-Encourage the consumers/customers to buy the product.
-Conduct inventory and offtake reports.
-Get feedbacks and concerns of the consumers/customers to be able to make qualitative report.
-Submit inventories, offtake and qualitative reports to immediate supervisor/s.
-Report immediately to supervisor if competitors have activities and promotions.
Service Crew
July 1, 1999 to August 31, 1999
Greenwich Pizza and Pasta
Green Rosario Ortigas Foods Corporation, Pasig City, Philippines Trainings and Seminars
Effective Supervisory Skills Workshop
Ace Promotion and Marketing Corporation, Mandaluyong City October 6, 2006
5S Seminar
Ace Promotion and Marketing Corporation, Mandaluyong City May 13, 2006
Persuasive Selling Skills and Better Salesmanship Workshop
(Unified Promo Attendants of Nestle)
February 26, 2006
APMC Building, Mandaluyong City
Windows Office Word, Excel & Power Point Training
February 2003
APMC Building, Mandaluyong City
Strategic Supervisory Skills Program
September 13, 2002
APMC Building, Mandaluyong City
Effective Selling Technique and Personality Development Training Unified Promo Attendants
January 21, 2000
APMC Building, Mandaluyong City
Educational Background
Asiantouch International Institute Inc. (TESDA) September 8,2009 Restaurant and Coffee Shop Leading to Food and Beverage Services NCIII Asiantouch International Institute Inc. San Roque Marikina City Phils. High School Diploma
Antipolo National High School (1994 to 1998)
Antipolo City, Philippines
Elementary Diploma
Bagong Nayon 1 Elementary School (1988 to 1994)
Antipolo City, Philippines
Personal Background
Born on February 26, 1981 in Pasig City, Philippines. Married with 3 kids. Stands 5’6” and weighs 120 lbs. Proficient in written and oral communication. Friendly with positive attitude. Excellent public relations skills and can work under pressure. Responsible and hardworking, with commitment to excellence.
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