Customer Service Training
Resume:
JOCELYN B. PARTO
Block * Lot * St. Agata Village I
Sta. Rosa City, Laguna
**.*******@*****.***
Job Objective: To carry out my chosen specialization to any field of assignment commensurate to my educational trainings, working experience and qualifications. Government License: Registered Pharmacist
Working Experience:
Employer: CWorld KSG Corporation
Location: Carmona, Cavite
Position: Regulatory Affairs Specialist / Plant Pharmacist / Quality Assurance Duties: - Performs the over-all regulatory responsibilities such as Initial, Renewal, Compliances and Variation of product and licenses application for Medical Devices in Food and Drug Administration.
- Handles PDEA reporting semi annually and coordinate effectively with the PDEA office as needed.
- Maintains and Implements ISO 13485 within the company process.
- Ensures that the over-all quality assurance duties are properly implemented within the production department.
Date: November 2017 - present
Employer: Acetopharma Philippines Inc.
Location: Alabang, Muntinlupa City
Position: Regulatory Affairs Specialist
Duties: - Coordinate and document regulatory processes, such as inspections, license renewals, or registrations.
- Maintain regulatory compliance of products for the following regulatory activities: initial, renewal, variations
- Keep updated with current local regulations and potential changes that will impact the business environment
- Prepare a quality regulatory dossier for Food/Nutritional, Drugs, Medical Device products and submit within the planned affiliate timelines
- Maintains and strengthen communication with appropriate offices of the Food and Drug Association (FDA)
Date: February 2016 - November 2017
Employer: Glenmark Philippines, Inc.
Location: Makati City
Position: Regulatory Affairs Officer
Duties: - Prepare/format the dossier to ensure it meets local requirements and handle submission to the Food and Drug Administration.
- Attends with the Regional company meeting monthly for assessment of local regulatory progress.
- Settles marketing request including fast track approvals or variations needed for tender supplies.
- Ensures that the over-all regulatory duties of the company are met in accordance with the local Food and Drug Administration's guidelines. Date: September 2014 - February 2016
Employer: Biocare Lifesciences, Inc.
Location: Makati City
Position: Regulatory Pharmacist
Duties: - Ensures that the over-all regulatory duties of the company are met in accordance to the FDA (Food and Drug Administration) requirement.
- Facilitates product registration (Initial, Renewal, Amendment and Compliance) of the company.
Date: September 2013 up to September 2014
Employer: Ambica International Corp.
Location: Parañaque City
Position: Regulatory Pharmacist
Duties: Facilitates product registration (Initial, Renewal, Amendment) and compliance to product requirements as per FDA (Food and Drug Administration)
Date: October 2011 up to Aug 2013
Employer: Merial Philippines, Inc. / Logicore, Inc. Location: Pasig City / Muntinlupa City
Position: Regulatory Officer/Warehouse Pharmacist
Duties: - Ensures monitoring of proper storage for vaccines
- Facilitates product return management
- Ensures that the products are managed in order to ensure the quality, safety and efficacy in accordance with the principle of good manufacturing practices (GMP)
- Assists in regulatory affairs matters.
Date: August 9, 2009 up to Sep 2011
Employer: Pharma Dynamic, Inc.
Location: Maysilo Street, Mandaluyong City
Position: Company Pharmacist (Regulatory Affairs Officer) Duties: - Facilitates product knowledge / training
- Proof reading of product labels
- Liase with government agencies (DOH, FDA, and public hospitals).
- In-charge in products and company’s License to Operates registration.
- Ensures that regulatory duty of the company is met in accordance to the FDA’s (Food and Drug Administration) standard. Date: February 2008 to June 2009
Employer: Watson Personal Care Stores
Location: Walter Mart, Sta. Rosa, Laguna
Position: Licensed Pharmacy Assistant
Duties: Over all in-charge in post reading of sales every end of the day Dispensing of prescription medicines/educate patients on its proper use Receiving of incoming deliveries
Date: March 2007 to Sep 2007
Seminars Attended:
Seminar: Training on QPIRA CDRR
Location: B-Hotel Alabang, Muntinlupa City
Date: August 8, 2016
Seminar: Training on QPIRA CDRRHR
Location: Acacia Hotel Alabang, Muntinlupa City
Date: June 26 to June 27, 2015
Seminar: Training on QPIRA CDRR
Location: Acacia Hotle, Alabang Muntinlupa City
Date: July 15 to July 16 2015
Seminar: Update on Administrative Order No. 56, series 1989 (Licensing of drug establishment/outlets Regulation Division II)
Location: BFAD Civic Drive, Filinvest Corporate City, Alabang, Muntinlupa City Date: July 27, 2012
Seminar: Training/Orientation on Electronic Drug Price Monitoring System
(EDPMS)
Location: Department of Health, Club Filipino, San Juan Metro Manila Date: May 22, 2012
Seminar: ISO 9001 Awareness Program
Location: Logicore, Inc. Muntinlupa City
Date: March 11, 2011
Seminar: Training on e-EDPMS (electronic–Essential Drug Price Monitoring System)
Location: Department of Health, Manila
Date: June 29, 2010
Seminar: 19th Pharmacy Self-Care Training Seminar
Location: Bayview Park Hotel, Manila
Date: June 22, 2007
Seminar: Extensive and detailed training/workshop on “How to audit a pharmaceutical manufacturing facility”
Location: Imperial Hall of Imperial Palace Suites, Timog ave., Quezon City Date: February 14-15, 2008
Seminar: Implementation of Administrative Order No. 56, series 1989 (Licensing of drug establishment/outlets Regulation Division II) Location: BFAD Civic Drive, Filinvest Corporate City, Alabang, Muntinlupa City Date: March 5, 2008
Seminar: Implementation of Administrative Order No. 56, series 1989 (Licensing of drug establishment/outletsRegulation Division I) Location: BFAD Civic Drive, Filinvest Corporate City, Alabang, Muntinlupa City Date: April 4, 2008
Internships/On the job training:
160 hours
Community Pharmacy: Mercury Drug Corp. Mabini Biñan, Laguna Hospital Pharmacy: St. James Hospital Inc. Dita, Sta. Rosa City, Laguna Manufacturing Pharmacy: Glaxo Smith Kline Valleygolf Cainta, Rizal
480 hours
Hospital Pharmacy: St. Frances Cabrini Medical Ctr Sto. Tomas Batangas Educational Background:
Tertiary Education:
School: Centro Escolar University
Place: Mendiola, Manila
Degree: Bachelor of Science in Pharmacy (BSP)
Year Graduated: March 2006
Secondary Education:
School: Colegio de Sta. Rosa de Lima Inc.
Place: Sta. Rosa Laguna
Year Graduated: March 2001
Elementary Education:
School: Sta. Rosa Elementary School Central I
Place: Sta. Rosa Laguna
Year Graduated: March 1997
Skills:
Conducts thorough dossier evaluation / dossier collation which are subject for registration (Initial, renewal and amendments).
Knowledge on Drug Information System/Drug Testing and Assaying.
Proficient in MS Office Applications, Adobe Illustrator and Adobe Photoshop.
Good in oral and written communications.
Customer service skills / patient counseling on community setting.
Organized, systematic, harmonious, idealistic, sensitive, perceptive, artistic, responsive, dedicated, with deep sense of responsibility, mature, passionate for details and diligent.
Over-all regulatory standards which includes product registrations (Initial, Renewal, Variation Applications), Company License to Operate application and compliance, and other compliances under to government regulations.
Proof reading and checking of products and packaging materials.
Knowledge and proficiency in operating Adobe Illustrator and Corel Draw for editing packaging materials.
Conducts product training and basic science knowledge/information to Medical Sales Representatives.
Liaise with Department of Health and Food and Drug Administration and established relationship with the government personnel.
Inter relation with manufacturers/suppliers and distributors.
Facilitation of proper process on dispatching products (veterinary vaccines) down to end user.
Proper management and storage of products to ensure their quality, safety and efficacy in accordance with the principle of good manufacturing practices
(GMP)
Expertise in preparing mock up drug labeling materials through Corel Draw and Adobe Photoshop.
Affiliation:
Philippine Pharmaceutical Association
Young Pharmacist Group
Philippine Chamber of Pharmaceutical Industry
Personal Data:
Address: Block 6 Lot 2 St. Agata Village I, Sta. Rosa City, Laguna Date of Birth: Aug 5, 1984
Civil Status: Married
Age: 33 years old
Citizenship: Filipino
Languages Spoken: Tagalog, English
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