Engineer Network

Yousef Niari

425-***-**** - ******.***@*****.***

Green card holder

Professional Summary

Associate degree in software, bachelor in Hardware engineering and master in IT Management. Network and IT support engineer with 15 years of experience. Deep understanding of UNIX, Linux, and Windows-based operating systems. Hands-on experience in almost all IT fields from helpdesk, system administrator, networking, cloud, virtualization and programming.

Key Skills

Cisco WAN and LAN technologies

Troubleshooting complex issues

UNIX, Linux and Windows Servers Administration

Tellabs and Huawei WAN technologies

Team Lead

Passion for learning new technologies

Shell scripting, Python & Network programmability

Extremely fast at picking up new concepts

Cloud and virtualization concepts and fundamentals

Hardware architecture and concepts

Passion for learning new technologies

Fluent in 4 languages: English, Farsi, Turkish, Azerbaijani

Work Experience

Renton Computers Renton, Washington

Network and Computer Technician March 2016 - Present

Working as a technician in my first job in the U.S

Provide support for the internal network computers, devices and servers

Configuring network devices, punching cable, set up rack and cabling

Troubleshooting and addressing customer device issues

Repairing devices ( Servers, PCs, Laptops, Printers, Tablets, Phones)

Resolving security issues for all sort of operating systems (Windows, Mac, Linux and … )

Talking in-person or by phone with customers to resolve their business IT issues

Bank Sepah Ardebil, Iran

Network and IT Support Engineer Jun 2012 – Jan 2016

Lead a team of 6 System/Network Admins in providing support for the bank branch’s network and users. In addition to my Network and System Administrator responsibilities, I performed the following:

Designed and implemented network topology for the region

Designed and created a server room using latest standards

Used Shell scripting and Python to automate too many tasks including:

oScripts to deploy new applications to multiple SCO Open Severs simultaneously;

oScripts to version control on installed applications;

oScripts to collect special files and data from all servers; Scripts to report servers status

oAnd so many small codes to configure devices remotely and so on

Supervised all contractors in physical network implementation at new bank branch buildings

Bank Sepah Ardebil, Iran

Network and Systems Administrator Feb 2007 – May 2012

Supported the entire bank network with 30 locations, more than 50 servers and 100 plus network devices

Troubleshoot network issues in a variety of ranges from device configuration to physical issues

Implemented new WAN links according to company’s requirements and needs

Installed, configured and maintained SCO open server (Unix)

Implemented and supported Active Directory and DNS, DHCP

Installed configured Tellabs WAN modems and fiber optic endpoint devices

Monitored the network for device failure or performance errors

Configured Cisco routers and switches

Configured Huawei routers and network devices

Deployed and configured Kaspersky for Windows Servers Enterprise edition antivirus

Help Desk Technician Apr 2003 – Jan 2007

Provided helpdesk support for over 300 users.

In-person, phone, and ticketing system support, as appropriate to provide the best solution to users, achieving effective and efficient user support objectives

Installed and supported bank ATMs, Pin Pads, Check Scanners, Card Printers and other special devices in different makes and models

Supported and trained users on proprietary banking-specific applications

Configured, monitored and maintained virus protection software

Customer Services (Banker) Nov 2001 – Mar 2003

Worked with customers to provide optimal customer service for their accounts

Answered customers questions on accounts, loans, statements and electronic banking solutions

Helped customers on setting up mobile bank, internet, kiosk and telephone banking systems

Education

Azad University Tehran, Iran

Master’s, IT Administration and Management 2011 - 2015

Azad University Ardebil, Iran

Bachelor's Degree, Hardware Engineering 2006-2009

Sciences and Technology University Ardebil, Iran

Associate’s Degree, Software Engineering 2003-2005

Certifications

Pursuing my CCNP – Routing and Switching In next 4 months

Cisco CCNA - Routing and Switching License: 430864169936HLDJ

Cisco CCENT - Network Technician License: 430114169973EPVK

Microsoft MTA – Networking License: G151-6957

Microsoft MTA – Security License: G177-6720

Microsoft MTA - Windows Server Administration License: G166-8292

Microsoft MTA - Mobility and Device License: G177-6720

CompTIA A+ - PC and IT Technician License: COMP001020976609

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