Customer Service High School

Dwania J. Wright

**** ** *** *., **********, NC *7546

*******@*****.***

Ph: 910-***-****

Professional Summary

Accomplished and energetic worker with a solid history of achievement in Retail. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Understanding people, following directions and typing.In high school I had the pleasure of performing with the award winning Harnett Central High School Vocals Ensemble and during my time there I also won an award for performing. I have also taken time to volunteer at the nursing home and making sure the patients have a great time and entertained. Skills

Active Listening Speaking

Service Orientation English Language

Reading Comprehension Writing

Coordination Time Management

Sales and Marketing Telecommunications

Microsoft Certified

Management Skills (Till Balancing, Safe Counting, End of the night clean-up, Key Holding Experienced)

Work Experience

Bus Driver Sept. 2015--Present

Cumberland County Schools

Fayetteville,NC

Customer Service, Stocker, Cashier Jan. 2014--March 2016 Maxway/Variety Wholesales Lillington, NC

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems. Very skilled in working with Special Needs Children. Education

High School Diploma June 2013 Harnett

Central High School Angier, NC

Radiography Degree Currently Enroled

Fayetteville Techniacal Community College Fayetteville, NC Community Service

Harnett Manor Nursing Home/Rehabitation Facility (2012/2013) _ Lillington,NC

Awards

Heritage Music Festival (Virginia) --- Superior (2012) Heritage Music Festival (New York) --- Superior (2013) State Competition/ Solo Festival (Raleigh) --- Superior (2013)

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