IT specialist

Paul Garbat

**** ****** **., *********, ** *****

cell: (847) 409 - 7743

email: *******@*****.***

Objective: To provide service as an IT Project Manager, IT support, IT Field Engineer, IT tech support, Computer Operator or other IT related position.

Skills:

• Working knowledge of MS Office Applications, AS400, DOS and Windows

• Familiar with many different brands of Computers and peripherals.

• Record keeping, Help Desk and Customer Support experience

• Bilingual - speak, read and write in Polish and English

• Responsible, well organized and self-motivated

• Have people skills, work well with team

• Basic knowledge of HTML language

• Excellent problem solving skills

• Quick learner

Experience:

System Solutions Inc., Northbrook IL

IT Field Engineer 8 / 2012 – 4 / 2018

• Repairing and installing client servers, PCs, laptops, tablets, printers, scanners, etc.

• Experienced with equipment made by HP, Lexmark, Dell, Fujitsu, Xerox

• Providing tech support for users and remote clients

• Delivering parts and equipment to and from clients

• Researching parts and procedures required

• Performing shiping and receiving tasks

• Assisting with new employes training

• Keeping track of parts being used

JDS Caulking and Restoration, Toronto ON

Project Manager 4 / 2012 – 8 /2012

• Involved in mediations between shareholders and inspectors

• Made necessary adjustments to project phases

• Provided necessary tools and material

• Oversaw progress of project

• Managed working crew

Abbott Laboratories, Waukegan IL

PC Technician 01 / 2011 - 03 / 2012

• Installed and/or updated software to be compatybile with current Windows OS

• Assisted users with problems or requests related to new installations

• Assisted with company wide hardware & software conversion

• Transfered users profiles and data from old PC to new one

• Installed new PCs and perpherals according to user needs

Advocate Condell Medical Center, Libertyville, IL

Computer Operator 10 / 2004 - 12 / 2010

• Monitored AS400 and Windows applications to ensure uninterrupted data processing

• Assisted users with software and hardware related issues

• Ordered and received supplies for IT department

• Worked closely with other hospital departments

• Ran systems backups, queries, and reports

Breakaway Technologies, Park City, IL

Computer/Warehouse Technician 07 / 2001 - 09 / 2004

• Fixed, tested and upgraded servers, printers, computers and other electronics

• Maintained records and data for new and used computer equipment

• Operated forklift to load and unload pallets with equipment

• Assisted with shipping and receiving process

AT&T Broadband, Schaumburg, IL

Technical Support 08 / 2000 - 04 / 2001

• Used internet based Help Desk systems including Cornerstone, Remedy and CSG

• Analyzed customers and technicians issues and acted to resolve them

• Resolved an average of 25 Trouble Tickets per day

Precision Machines Components, Wheling, IL

Quality Control Inspector 01 / 1996 - 08 / 2000

• Red blueprints with parts description and dimensions

• Checked daily production batches and incoming parts

• Used calipers, micrometers, gouges, microscope and other QC equipment

• Informed machine operators of any defective parts

Hu-Friedy, Chicago, IL

Machine Operator 04 / 1995 - 12 / 1996

• Operated Lathe machines, Grinders, Benders and Sanders

• Checked parts using Micrometer and Caliper

• Compared parts sizes and description to the blueprint

• Entered daily production information into computer database.

Education and Certifications:

CompTia, Chicago IL

A+ 2013

Management Information Technology Systems, Gurnee IL

Certified Associate in Project Management 2011

Buxton University, London, UK

Bachelor Degree in Computer Science 2004

Thomson Education Direct, Scranton, PA 2002 -- 2003

Business Computer Systems, Programming in Basic, Technical Writing

College of Lake County, Grayslake, IL 1998 - 2000

Computer Business Applications, Local Area Networks and WEB Design

Computer Accelerate Technology, Elk Grove, IL

CNC Programmer/Operator Certificate 1996

"Computapl" Institute, Chicago, IL 1995

Computer Business Applications Certificate

National Louis University, Chicago, IL 1993 - 1994

ESL

"Novum" Inc., Poland, EU 1993

Computer Operator Certificate

Contact this candidate