Quality Assurance Information Technology

DENNIS MCKIM

*********@*****.*** 732-***-****)

Summary

Information Technology Professional with 22 years experience in the design, development and quality verification of complex systems. Recognized for success in selecting, implementing, and testing technologies to establish productive operating and development environments. Excellent leadership skills with proven ability to manage and motivate small to medium size technology teams of both on and off-shore resources.

Skills

SDLC methodology

Strategic planning

Cross-tier component testing

Collaboration

Testing methodologies and techniques

Requirements analysis

Staff development

Test process development

Risk analysis

Automation

Professional Experience

Quality Assurance Lead 03/2015 – 4/2016

DefinedLogic Redbank, NJ

Successfully instituted a key initiative to create a Quality Assurance Function that would better align the company’s development and project management processes with industry standards

Revised project plans to include distinct QA phases that allowed timelines to commensurate with the scope of the testing effort

Created the key QA documents that defined the structure of the testing processes which greatly improved cohesion within the team

Reduced the regression test set by 30% which eliminated 3 days from the regression test phase

Transformed existing non-QA personnel into dedicated QA analysts

Constructed the test lab that allowed for the testing of applications on multiple OS platforms and devices

Quality Assurance Lead 10/2014 – 2/2015

RevHealth Morristown, NJ

Supervised a two member testing team that reported over 150 defects that required fixing and re-testing

Collaborated with management on providing the test team with the required timeframe to complete testing cycles

Compiled the daily defects and provided the testing strategy for fixing and re-testing that would accommodate project deadlines

Quality Assurance Lead (Promotion) 06/2007 – 9/2013

United Parcel Service Paramus, NJ

Managed a team of on and off-shore testers that were responsible for validating UPS’s $600 million dollar Production Flow System (PFS)

Collaborated with Project Managers, Business Analysts, developers, testers, to design, customize, implement, test and support home grown UPS applications

Established the QA Best Practices benchmark that other UPS test labs adopted in regards to test lab management, System, Product, UAT, Stress, Load, and Performance Testing

Developed the end-to-end test that verified the successful flow of data between the 32 applications that comprised the PFS

Produced and presented the daily testing report to upper management and the 50+ stakeholders involved in each of the 4 releases per year

Assisted in building the test script automation process which when implemented allowed for 1,200 manual scripts to be automated, thereby reducing staff by 3 and regression test time by 5 days

Responsible for training staff on new requirements for new and existing components

Provided QA test estimates required to accommodate new script development and subsequent test execution

Selected to represent the IT Function in supporting the Industrial Engineering (I.E.) team during the PFS deployment to the 1,200 UPS domestic sorting facilities

Senior Programmer Analyst 05/1996 – 5/2007

United Parcel Service Morristown, NJ

Developed client-server applications for UPS’s Flexible Data Capture and Scanning systems using C, C++, Visual C++, and Java programming languages

Created and implemented a new communication and reporting process between developers and testers that reduced the number of non-defects being reported by %50

Chosen to represent the IT Function in providing on-site technical support for the I.E. team during UPS’s European Region’s BETA testing of the International Flexible Data Capture System

Promoted to Senior Programmer Analyst in 6 years; from Junior Programmer, Programmer, Intermediate Programmer, Programmer Analyst

Education and Training

Cybersecurity – Security Analyst/Penetration Tester 2017 Rutgers University New Brunswick, NJ

Certificate of Completion UPS – Management Leadership School Durham, NH UPS – Supervisor Leadership School Kansas City, MO

Technical Diploma in Computer Programming The Chubb Institute Parsippany, NJ

Bachelor of Science: Business Management Rowan University Glassboro, NJ

Contact this candidate