Sundara Mahalingam M
Mobile:+968-******** (OMAN); +91-956******* (INDIA)
*********@*****.***
Objectives:
Intend to build a career with leading corporate in Telecommunication Industry with committed & dedicated people, which will help me to explore myself and excel my potential. Willing to work as a key player in challenging & creative environment.
Summary of Skills
14 years of experience in Telecom Industry with core experience in RF Planning and Optimization & RAN Performance in UMTS (U900 & U2100)/ LTE /GSM/CDMA fields.
Sound Knowledge of radio network planning and optimization with different vendors like Ericsson, Huawei and ZTE.
Perform root cause analysis of technical problems and provide corrective actions.
Identify areas of improvements to enhance system performance and reliability.
Review and recommend improvements to existing system designs.
Excellent team manager and able to handle multiple tasks with respect to priority.
Efficient team player, having strong desire and capability to efficiently convert Customer's requirements into delivery.
Excellent communication and inter-personal skills along with very high analytical skills.
Capability to work hard in order to meet the stipulated deadlines and the ability to go into the core of the problem.
Excellent work ethics and is willing to learn and adapt to new challenges.
A self-motivated and quick learner.
Tools Knowledge
Optimization: - Ericsson Business Intelligence, U2000, PRS, Trace Analyzer, Huawei-Assistant, Naster, Probe, LMT, ZTE CNT1, TEMS & ZTE CNA1.
Planning: - ATOLL, U-Net
GIS: - MapInfo Professional, Google Earth & MCOM
Work Experience Summary
Working as a RAN RF Performance Engineer – G/U/L Ericsson & Huawei Network in Ericsson- OMAN, taking care of OMANTEL Operation Service Project, Muscat from Apr 2016 - Present.
Worked as a RF Expert – G/U/L Network in Huawei Telecommunication (I) Co. Pvt. Ltd. taking care of OMANTEL Managed Services Project, Muscat from Apr 2015 to Dec 2015.
Worked as a Specialist – UMTS Network (3G- SME) in Ericsson taking care of HUAWEI Managed Services Project., from Apr 2012 to Mar 2015.
Worked as an Assistant Manager with Huawei Telecommunication (I) Co. Pvt. Ltd., from Aug 2007 to Mar 2012.
Worked as a RF Engineer with ZTE Telecommunication in china Sep-2005 to Jul 2007.
Worked as a RF Engineer with Vertical Network Communication (I) Pvt. Ltd (ZTE-Vendor). From May-2004 to Aug-2005.
Work Experience
Currently Working:
A)Apr 2016 to Till Date.
Ericsson-Oman Telecommunication, taking care of OMANTEL Operation Services Project Muscat.
Responsibilities:
End to End Performance management of OMANTEL Network. In-depth Analysis and reporting of the RAN domains of GSM/UMTS/LTE Ericsson & Huawei Network.
Performance Management & Analysis of major Access Network KPIs for UMTS/LTE /GSM Technology (Ericsson & Huawei). Major KPIs include RRC SR, ERAB SR, ERAB drops, Inter/Intra Frequency HOSR, Packet losses e.t.c
Benchmarking & generation of pre & post reports for Parameter changes, Migration, Re-homing, Expansion, cutover, swap & QoS activities in the network.
Voice, Data KPI’s & IUB throughput reporting on daily/weekly/fortnightly/monthly/quarterly/annual and adhoc basis
Excellent understanding of KPIs, formulae & counters of both already existing Ericsson/Huawei RAN Network.
IUB & PRB Utilization Report & Failures reason analysis.
IUB throughput analysis.
RAN utilization report for Huawei & Ericsson technology.
Automation of regular and adhoc tasks by utilizing different techniques including MS Excel Macros through which robust Analysis is possible.
Creating KPI Dashboards for Real time monitoring and Analysis.
B)Apr 2015– Dec 2015
Huawei –OMAN Telecommunication, taking care of OMANTEL Managed Services Project Muscat.
Responsibilities:
Part of 440 sites antenna modernization Project with U900 carrier addition. (Easy RET Hexa-Band Antenna with 6 Integrated RCUs).
In Quarterly basis Muscat Zone wise optimization done in 3G & 4G sites and improve the Coverage and Quality.
VIP Customer complaint analysis.
Customer interaction for technical discussion about the network statistics
Muscat highway route analysis and prepare cluster wise analysis report.
Overshooting analysis for Antenna modernization sites and brings the KPI back as Pre-modernization
Successfully completed 3G (U2100 &U900) & LTE Cluster level Optimization and KPI Acceptance for antenna modernization Project.
Analysis and comparison of TP after U900 Activation.
Preparing network level KPI report, Dashboard KPI analysis for each cluster.
New Feature Trails done for KPI improvements.
C) Apr 2012– Mar 2015
Ericsson India – Bharti Airtel 3G, Tamilnadu, Huawei Managed Services Project.
Responsibilities:
Handled on Radio KPI for Chennai & RoTN, maintaining all the KPIs within the target level.
In competitor 3G Benchmark drive conducted by 3rd party, Chennai and other critical show case town scores first for both voice and data.
New Feature Trails for RAN-14 & RAN-16 and streamlining its baselines.
RCA optimization done for voice/RCC/RAB/R99/HSDPA and other services.
Addressing problem areas to improve RSCP/EcNo of the network.
Troubleshoot 3G drops and accessibility KPI’s and suggest changes to improve the KPI’s.
Maintained and optimization for major KPIs such as RRC success rate, RAB success rate and CS/PS drops, IRAT success rate, CE occupancy, UL/DL Load etc.
Handled Load factor/Simulation Test done based on Customer requirement For CHN & CBE before Launch.
Worked on Quality wise improvement (NPI) & brought TNC Huawei KPI’s to No 1 across Airtel 3G India.
Spoc for Customer interaction and resolution of technical queries.
Handled Comparative drive for Multi operator for CHN,CBE, MDU & Trichy Towns.
Build & manage the customer relationship and achieve business and customer Satisfaction
Planned Scrambling codes and neighbors (Intra, Inter and IRAT).
Analyzing and troubleshooting the worst performing cells based on high CS/PS drop call rate, IRAT failure in Network/BSC to improve the overall signed KPIs of the area classes.
STAR Performer award for 2013 from circle Team
D) Sep 2011– Mar 2012
HUAWEI LTE Trails - RIL LTE 4G Project Chennai
Responsibilities: Planning & Optimization lead For RIL Project (4G Network)
Completed Sweep Test for Chennai town and interference analysis for the same.
Made CW Drive Planning for based on Chennai clutter.
CW drive has completed on Nov20th and based on result Loss will be calculate and Need to do planning for Chennai town on Dec 1st week 2011.
E) Nov 2010– Sep2011.
HUAWEI Managed Services - Airtel Bharti 3G Project Chennai & KTK
Responsibilities: Planning & Quality lead For RoTN (3G Network)
Handled on Radio KPI for RoTN, maintain all the KPIs within the target level.
KPI analysis and Bench-Marking done for 32 towns.
Maintained and optimization for major KPIs such as RRC success rate, RAB success rate and CS/PS drops, IRAT success rate, CE occupancy, UL/DL Load etc.
Handled Load factor/Simulation Test done based on Customer requirement For CHN & CBE before Launch.
Worked on Quality wise improvement(NPI) & brought TNC Huawei KPI’s to No 1 across Airtel 3G India.
Spoc for Customer interaction and resolution of technical queries.
Handled Comparative drive for Multi operator for CBE, MDU & Trichy Towns.
Build & manage the customer relationship and achieve business and customer Satisfaction
Planned Scrambling codes and neighbors (Intra, Inter and IRAT).
Analyzing and troubleshooting the worst performing cells based on high CS/PS drop call rate, IRAT failure in Network/BSC to improve the overall signed KPIs of the area classes.
STAR Performer award for 2010 from circle Team
F) Jan 2010– Oct 2010.
HUAWEI Managed Services - Project –BSNL Chennai -2G & 3G.
Responsibilities: Circle RF Lead
Worked on 3G planning & Optimization for Chennai & Pondy regions.
Cluster optimization done for 850 sites for Chennai & Pondy regions.
Handled Radio KPIs for Pondy & Chennai network.
Customer interaction and resolution of technical queries.
Involved Motorola/Nortel 2G site swapped with HUAWEI and confirmed Network related issue.
To generate action plans for the betterment in the network action plans, and Responsible for the RF related changes to be implemented in the network.
G) Oct 2009- Dec 2009.
HUAWEI Managed Services - Project – Videocon Telecommunication Ltd. Mumbai & Gujarat
Responsibilities: Circle Team Lead
RF Acceptance Test of voice quality, signal strength & hand over of calls as per agreed format.
Cluster optimization done for 2500 sites and handed over network to VTL.
Got Appreciation from Customer & HUAWEI management for my achievement.
H) Jul 2009– Sep 2009.
HUAWEI Managed Services - Project –ETDB Chennai.
Responsibilities: Regional RF Lead
Handled Planning and accordingly rollout of 4 south circles
Handled MRO town’s optimization to get TERMCELL license for 4 circles.
Customer interaction and resolution of technical queries.
I) Aug 2008- Jun2009
HUAWEI Managed Services - Project- Aircel Cellular Ltd.(A.P Circle)
Responsibilities: Circle Team Lead.
Green field planning and accordingly rollout of A.P circle.
Update of planning parameters such as link budget parameters, required coverage levels per clutter area etc.
Definition of equipment type and configurations (BTS, BSC, antenna, etc) to be used in network design.
To generate action plans for the betterment in the network action plans, and Responsible for the RF related changes to be implemented in the network.
Temporarily responsible for coordinating Site surveys as per planning.
Detailed radio network coverage & capacity planning after launch.
Analysis of the Daily Reports from OMC for maintenance of KPI so that the network performance analysis for call drop, call failure & congestion etc. can be figured out.
Network Stats analysis and finding solution aiming to reach the network KPI like TCH and SDCCH drop, TCH and SDCCH Block. Handover Performance reports analysis.
Analyzing and troubleshooting the worst performing cells based on high drop call rate, high Handover failure, poor call success rate, Poor uplink and downlink Quality in Network/BSC to improve the overall signed KPIs of the area classes (Metropolitan, Urban, suburban & rural) by using various Network monitoring Reports.
RF Acceptance Test of voice quality, signal strength & hand over of calls as per agreed format.
Team Management by identifying the requirements of individual team members and providing them with solutions to get the maximum output.
Subcon management, tracing PR/PO for RF related activities.
J) Aug2007- Jul 2008
Huawei Managed Services - Reliance Communication Ltd & TATA Project
Designation: Circle RF Lead
Responsibilities:
Responsible for New Site Analysis which includes Cell Parameters, Call Setup, Handover Performance, TRX testing.
Responsible for Customer Complaints Analysis which includes area drive test using probe drive test tool and stats. Prepared pre and post drive test reports with KPIs, problem cause and recommendation solutions.
Analysing daily and weekly basis Reports & KPI trend for parameters like Traffic, Cell Utilisation, TCH & SD Congestion etc. and resolve problem promptly.
Route planning - primary, secondary and tertiary routes and to control the site overshoot and interference elimination taking terrain and clutter conditions into considerations
Optimization using Cell & BSC level parameters and implementing various steps to achieve the KPIs.
Nominal Planning for new sites in accordance with the existing sites & getting the RF surveys done.
Team Management by identifying the requirements of individual team members and providing them with solutions to get the maximum output.
Coordination with other departments to generate greater avenues of business growth for the organization.
Cluster Optimization Result Document (statistics, plots, drop call analysis)
K) Sep 2005- July 2007 ZTE Telecommunications in China
Designation: RF Engineer
Responsibilities:
Done Drive test for China Unicom network.
Involved planning & optimization activities.
Analyzed and corrected network troubles and performance issues.
Call Testing and verifying the call flow messages.
Analysing daily and weekly basis Reports & KPI trend for parameters like Traffic, Call Setup Success Rate, Drop Call Rate, Handover Success Rate etc. and resolve problem promptly.
Co-ordination with Product division, Marketing, Sales & R&D departments to execute the Managed Services.
Analyze the drive test data and identifies problem areas with recommended solutions.
Recommend and implement changes in various network parameters including translation parameters, TRx configurations, etc
L) May 2004-Aug2005 Vertical Network Communication (I) Pvt. Ltd.
Designation: Engineer - RF
Responsibilities:
Done drive test for Tata network.
Analyze the drive test data and identifies problem areas with recommended solutions.
Perform antenna audit to assure the correct setup based on the RF design.
Troubleshoot areas with poor RF performance.
Interference detection & rectification, Hand over, Sector Swapping & frequency scanning.
Achievements & Training
Ericsson (HUAWEI MS):
Lead in Ericsson-Bharti Project for Huawei MS
Got Excellent support award for DCR KPI improvement in TN as best nationally for achieving >95% cells with <1.25% in BBH DCR.
Got appreciation letter for B2Q KPI’s improvement TN circle for the year 2014.
Got ACE award for outstanding contribution towards achieving business excellence for the year 2013.
Got award of excellence for persistent follow-up among cross functions in external benchmarking.
Lead the Airtel HUAWEI 3G team and ranked first in External Benchmarking conducted by Bharti Mobility for Chennai and ROTN in Q1 Q2 Q3 2013.
Got star performer of the month award in Nov 2013.
Trained in Huawei RAN -14 Features, Parameters & Optimization Case Studies [Chennai/AP/KTK].
Attended Business Communication skill, advanced presentation skills training.
Attended ‘The Seven Habits of Highly Effective People’ by Signature Program.
Huawei Experience:
Trained on Omantel Muscat Modernization Project UMTS900 Strategy.
Completed successfully 3 week training of LTE technology conducted in China.
Completed successfully initial KPI & MS & Delivery Projects in Huawei for 13 regions in India
Complete 1st phase Coverage, Capacity Planning & Frequency Planning within the target date for Aircel A.P & KTK Circle.
Nominated 2 times as monthly star and got appreciation letter for same in Aircel project A.P circle.
Responsible for giving Training on Radio network planning & optimization to sub-cons & short-listing new candidates.
Trained on WCDMA Principles, RF Planning & optimization and M2000 & LMT.
In ZTE:
Got Opportunity to work in china for 1 year 10 Months for MS Project.
Got best employee award for 2007 from ZTE China University.
Academic Profile
Bachelor of Engineering in Electrical and Electronics from Madras University, Chennai, India in 2004.
Pursuing Masters in Business Administration.
PERSONAL INFORMATION
Name : Sundara Mahalingam M
Father : K.Mahalingam
Date of Birth : 01 - 06 –1981
Sex : Male
Linguistic Skills : English, Tamil & Hindi
Nationality : Indian
Passport No : F2282897
Marital Status : Married
Permanent Address : 118/164, Munsiff court road,
Thriumangalam. Madurai- 625706.
Tamil Nadu (India).
Ph: +91-956*******.